Professional Profile
An enthusiastic, results-driven, self-motivated professional with extensive experience in Account Reconciliation and Bank Telling. A skilled Reconciliation Officer who specialises in identifying; rectifying discrepancies; and issues requiring accuracy and attention to detail at all times. Experienced in working with leading financial institutions in a competitive industry with the primary focus on exceeding expectations for customer service delivery while ensuring optimum brand impact. Possesses excellent interpersonal, communication and negotiation skills and the ability to communicate concisely and articulately with clients and colleagues alike, maintaining mutually beneficial internal and external relationships. Enjoys being part of a successful and productive team while demonstrating strong leadership potential in a highly competitive and demanding sector. Thrive in highly pressurised and challenging working environments. Objective
Currently looking for a new and suitably challenging role, one which will make best use of existing skills and experience while enabling further personal and professional development. Personal Details
Date of birth : 19 March 1986
ID Number : 860**********
Gender : Female
Nationality : South African
Ethnic Group : Indian
Criminal Offences : None
Kerscia Govender
87 Road 715, Montford, Chatsworth, Durban
Cell: 082-****-***
Email: ac8qbm@r.postjobfree.com
Career Summary
SBV Services
March 2007- till current
Teller experience: (2007 – 2010)
Processing of bulk deposits
Attending to walk in client
Note Sorting
Verifying of written & stamped teller entries
Teller / Payroll Supervisor
Reconciliation Office: (2011 – 2018)
Balancing of centre Cash Account (Banks GL account)
Customer query solving
Daily reporting to host bank
Capturing, investigating & reporting of teller & clients discrepancies
Query solving with Banks Processing Dept.
Compiling of centre stats
In house training:
Retail teller training (balancing of deposits),
Balancing & reconciliation
Fraud & Counterfeit Training (Identifying & authenticate SA currency new & old) Dr H Nundlall
January 2004- April 2005
Admin Clerk: (2004 – 2005)
Accounts & Reconciliation
Stock taking of Dispensary
Daily account capturing to Medical aid
Montford Pharmacy
August 2005 – January 2007
Admin Clerk: (2005 – 2007)
Accounts & Reconciliation
General Administration
Daily account capturing to Medical Aid
Education and Qualifications
Subjects:
English
Afrikaans
Mathematics
Biology
Geography
Accounting
Institution : Montarena Secondary
Highest Grade Passed : Matric – Grade 12
Year : 2003
Current Studies and Tertiary Qualifications
Current Studies
Institution :
Institution
: Train the Trainer
Conduct Assessments – Assessors
Moderators
Trainyoucan Centre
: ICESA I-CAMPUS
Qualification
Subjects
: Business Computing- IT
:
MS Office / Windows & PC Fundamentals
Business law
Internet & Multimedia
Business Administration
Computer Data Processing
Business Communication
References:
1. Jenisha Maharaj
Teller supervisor - 031-*******
2. Vimla Sewpersad
Retail Manager - 082-***-****
3. Aavishkar Morar
Finance Manager - 082-***-****