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Reconciliation officer

Durban, KwaZulu-Natal, South Africa
March 09, 2019

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Professional Profile

An enthusiastic, results-driven, self-motivated professional with extensive experience in Account Reconciliation and Bank Telling. A skilled Reconciliation Officer who specialises in identifying; rectifying discrepancies; and issues requiring accuracy and attention to detail at all times. Experienced in working with leading financial institutions in a competitive industry with the primary focus on exceeding expectations for customer service delivery while ensuring optimum brand impact. Possesses excellent interpersonal, communication and negotiation skills and the ability to communicate concisely and articulately with clients and colleagues alike, maintaining mutually beneficial internal and external relationships. Enjoys being part of a successful and productive team while demonstrating strong leadership potential in a highly competitive and demanding sector. Thrive in highly pressurised and challenging working environments. Objective

Currently looking for a new and suitably challenging role, one which will make best use of existing skills and experience while enabling further personal and professional development. Personal Details

Date of birth : 19 March 1986

ID Number : 860**********

Gender : Female

Nationality : South African

Ethnic Group : Indian

Criminal Offences : None

Kerscia Govender

87 Road 715, Montford, Chatsworth, Durban

Cell: 082-****-***


Career Summary

SBV Services

March 2007- till current

Teller experience: (2007 – 2010)

Processing of bulk deposits

Attending to walk in client

Note Sorting

Verifying of written & stamped teller entries

Teller / Payroll Supervisor

Reconciliation Office: (2011 – 2018)

Balancing of centre Cash Account (Banks GL account)

Customer query solving

Daily reporting to host bank

Capturing, investigating & reporting of teller & clients discrepancies

Query solving with Banks Processing Dept.

Compiling of centre stats

In house training:

Retail teller training (balancing of deposits),

Balancing & reconciliation

Fraud & Counterfeit Training (Identifying & authenticate SA currency new & old) Dr H Nundlall

January 2004- April 2005

Admin Clerk: (2004 – 2005)

Accounts & Reconciliation

Stock taking of Dispensary

Daily account capturing to Medical aid

Montford Pharmacy

August 2005 – January 2007

Admin Clerk: (2005 – 2007)

Accounts & Reconciliation

General Administration

Daily account capturing to Medical Aid

Education and Qualifications








Institution : Montarena Secondary

Highest Grade Passed : Matric – Grade 12

Year : 2003

Current Studies and Tertiary Qualifications

Current Studies

Institution :


: Train the Trainer

Conduct Assessments – Assessors


Trainyoucan Centre




: Business Computing- IT


MS Office / Windows & PC Fundamentals

Business law

Internet & Multimedia

Business Administration

Computer Data Processing

Business Communication


1. Jenisha Maharaj

Teller supervisor - 031-*******

2. Vimla Sewpersad

Retail Manager - 082-***-****

3. Aavishkar Morar

Finance Manager - 082-***-****

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