Profile:

A quick learner with experience working in challenging environments while maintaining unwavering attention to detail and a passion for customer service. I am a confident, bilingual professional with recognized skills in mentoring, leading teams and delivering expected results.

Education

Canadian Armed Forces 1993-1999

Pearson Adult Career Centre, Montreal, QC 1993-1994

Dawson College, Montreal, QC 1989-1993

Centennial Regional High School, Montreal, QC 1989

Experience:

Pastry Chef

Manuel Latruwe Belgian bakery, Calgary, AB 201*-****-****- Present

Responsibilities included:

• Training, instructing, and mentoring new and existing team members.

• Production of assorted baked goods as per stringent quality control standards and within challenging timelines.

• Daily client consulting with regards to specific products and client needs, pricing, and special event scheduling.

• Inventory control

Owner, Manager

The Little Cupcake Shoppe, Calgary, AB 2012- 2014

Built a small business by:

• Developing company goals, researching and developing new products and exceeding sales targets. Planning and executing new marketing and advertising strategies.

• Hiring and training staff on company goals, policies and procedures, health and safety, and the production and design of various baked goods.

• Consulting/interacting with clients on a daily basis with regards to new products, special events and scheduling.

Pastry Chef

Rush Restaurant, Calgary, AB 2010-2012

Responsibilities included:

• Creating new dessert menus according to seasonal and holiday themes.

• Training and mentoring the pastry team.

• Developed a bread program.

• Cost, pricing, and inventory control.

Chef de partie, Supervisor

Fairmont Queen Elizabeth Hotel, Montreal, QC 2000-2010

Responsibilities included:

• Managed and supervised evening staff.

• Responsible for desserts for 5 hotel outlets.

• Created seasonal and themed dessert menus.

• Testing new recipes and ingredients from suppliers.

The Black Watch, reserves

Canadian Armed Forces, Montreal, QC 1993-1999

Responsibilities included:

• Developed military skills in accordance with the Canadian Armed Forces training

requirements and expectations.

• Completed all necessary military training and developed artillery specialty skills within

the Canadian Armed Forces.

Other Experience:

• Part time Pastry Teacher, Pearson Adult Career Center 2003-2008

• Assistant Pastry Chef, Montreal Convention Centre, 2001-2009

• Sales Associate, MEC Montreal, 2009-2010

• Montreal Food Bank Volunteer

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