Shatina R.McLean

**** ****** ******** ****

Gastonia,North Carolina 28056

Phone:704-***-****

ac8pzq@r.postjobfree.com

Objective

Very self-driven,self motivated individual who thrives in a fast paced environment that is always evolving.Continually looking for ways to improve personally and professionally.Seeking work in a professional setting where skills and experience can make a difference.Utilize the experience gained in providing effective administrative support through the use of proven interpersonal,communications and multi-tasking skills.Ability to work independently or with others to create an atmosphere of teamwork.

Computer and Office Skills

Navigate Microsoft Programs including Word,Excel,Powerpoint and Outlook.Experience in using IMS,Compass and NC fast.Operate office machines;photocopiers,scanners,facsimile machine and voice mail thru the ShoreTel communication.

Education

● BS in Business Administration,January 2012

University of Phoenix,Charlotte,NC

Professional Experience

Gaston County Health and Human Services,Gastonia North Carolina June 2014 -present

● Assistant to Child Protective Services Adoption and Licensing Unit

● Inquiring background and record checks

● Update monthly reports on spreadsheets

● Maintain file room and file all client information

● Answering incoming calls,greet visitors and contact appropriate parties for the client

● Assist in mailroom and distributed all incoming mail to individuals

● Scan client documents to appropriate case workers (appx.)100 case workers

● Special Projects when assigned and maintain confidentiality Triangle Rent A Car,Gastonia North Carolina March 2013-June 2014

● Completed Customer sales for regional car company with Fleet of (appx.)100 vehicles.

● Facilitate rental contracts for both individuals and corporate customers

● Manage sales targets in response to customers requests to either rent vehicles by phone or mail Opportunity Awaits Inc.,Gastonia North Carolina June 2010 – February 2012

● Served as team leader for Program and Project Management.(appx.)3 adults

● Interfaced with a diverse community population,directing inquires and concerns pertaining to disabled adults.

● Implemented appropriate activities for mentally challenged and /or disabled adults.(appx.)2 adults

● Performed secretarial functions such as creation of reports,correspondence and client interface.

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Shatina R.McLean

5107 Little Mountain Road

Gastonia,North Carolina 28056

Phone:704-***-****

ac8pzq@r.postjobfree.com

Professional Experience (Continued)

Bridge Builders,Gastonia North Carolina January 2008 – January 2010

● Responsibly for up to four (live-in)mentally challenged juveniles.

● Retrieved and updated computerized patient information

● Insured adherence to rules and regulations

● Provide client with information and/or solutions for benefit questions

● Educated clients on time management skills

● Conducted parent conferences

Gaston County Schools,Gastonia North Carolina August 2004 – May 2006

● Teacher’s assistant in a public school facility for elementary students. References

Available upon request

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