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Customer Service Representative

Location:
Norfolk, VA
Posted:
March 08, 2019

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Resume:

CONTACT INFORMATION

ac8pzp@r.postjobfree.com

352-***-****

SKILLS

Providing premiere customer service, building relationships with customers, managing time,

REFERENCES

Daniel Price

Former Manager at Chick-Fil-A

352-***-****

Megan Hennessey

Coworker at Publix

352-***-****

Jamie George

Customer Service Manager at Publix

352-***-****

EXPERIENCE

Publix Supermarkets

Customer Service Representative

January 2015 – May 2018

Working at Publix was another great experience. I was required to answer phones, handle money, provide premiere customer service, and be able to help out in other departments if needed. Often I was cashiering, helping customers find items, and stocking produce as well as the dry goods aisles. Although I loved my job, I had to part with them because of my husband’s career.

Chick-Fil-A

Team Leader

February 2014 – January 2015

I spent nearly a year working with an amazing team of people and had the pleasure of building relationships with many customers. This job required a lot of heavy lifting, problem solving, managing personal time, and learning to think quickly on how to better serve customers. I left this job to broaden my career experience.

Bowman’s Lawn Service, Inc.

Maintenance Worker

April 2012 - November 2014

With this job I mowed and maintained peoples’ lawns as well as maintained their farm land. With this job, I had to manage time well to make sure we took care of the lawns in a timely manner to be sure we were able to fit multiple accounts in one day as well as making sure the jobs were properly done.

Babysitter

January 2009 – August 2017

Although this is not a corporate job, it is still an important one to include on a resume. I worked with four different families and babysat nine different children throughout the years. Not only did I babysit, I also cooked meals, cleaned the house, and occasionally took care of the pets as well.

EDUCATION

ASSOCIATES DEGREE IN ENGLISH

College of Central Florida

Graduated May 2015

Took a few courses on Leadership, English, Art, History, and Computer Programs.

GPA: 3.0

Highschool

H.E.A.R.T Homeschool Group/FLVS

Graduated May 2014

GPA: 3.5

VOLUNTEER EXPERIENCE OR LEADERSHIP

Girl Scouts

2007 – 2012

As a Girl Scout, I volunteered a lot of time and helped collect donations for Salvation Army. When I was working on my Bronze a Silver awards, I held a few can food drives, and also built recycling bins for a few parks in my community. After earning these awards, I came back and helped some girls with earning their own awards.

Publix

2015 – 2018

Publix isn’t just a great company to work for, but they also put in a lot of volunteer hours for their community. While working there I have volunteered with United Way, March of Dimes, American Heart Association, Toys for Tots, and Habitat for Humanity.

Kelsey Gesenhues



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