Denisse Guzman

414-***-**** ac8px5@r.postjobfree.com

Profile

A English/Spanish bi-lingual bachelor’s level candidate with 10+ years of administrative experience with expertise in problem solving, data analytics, active listening, communication, customer service, leadership, management, and computers skills; always willingness to learn.

Education

Bachelor of Science in both Management and in Business Administration December 2020

Cardinal Stritch University, Milwaukee, WI

Certificate: Human Resources

Relevant Courses: Management & Leadership, Business Law, Introduction to Mgt. Info Systems HR Management

Human Resources Experience

Office Manager February 2013 - April 2017

Zelko Aesthetics, Greenfield, WI

• On-boarded up to 5 new hires yearly, explaining benefits, organizational guidelines and standard operating procedures

• Trained 15 employees at two locations, focusing on team building and labor relations activities

• Assessed team morale, addressing issues and questions to insure engagement and efficiency

• Promoted from Front Desk/Medical Assistant to Office Manager for consistently exceeding expectations

Human Resources Assistant July 2005 – April 2007

Wiza Industries LLC, Muskego, WI

• Helped HR manager, tracing culturally diverse employees information, translating when needed

• Documented grievances, terminations, absences, performance reports, and compensation and benefits information

• Promoted from receptionist to Human Resources Assistant within 1 year

Additional Professional Experience

Administrative Assistant February 2009 – September 2012

United Community Center, Milwaukee, WI

• Provided administrative/clerical support in AODA treatment facility within Hispanic Community

• Completed and maintained electronic/hard copy filing system, insuring easy access for all users

• Assisted full-time counseling providers, gaining insight into the needs of individual patients

Community Involvement/Leadership

Carmen Southeast High School Parent Teacher Organization

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