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Engineer Manager

Suraram, Telangana, India
March 08, 2019

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Rahul Thakre




Overall 7.1 years of IT experience primarily as Storage Administration- specializing in Data Storage management for production, non-prod, Test and DR environments. Experience in IT Industry with NetApp Storage (Primary) & EMC Storage Administration with good oral and written communications skills with ability to translate business needs into information technology solutions to fit those needs significant to EMC Arrays (Clariion, Symmetrix) and NetApp Storage administration expertise Hands-on experience

Excellent experience in end to end Storage administration, Provisioning, Reclamations, configurations and troubleshooting in NetApp (7 mode and CDOT) storage systems in 24x7 mission critical production environment.

Experience on NetApp cluster mode.

Experience on Administration and Monitoring of EMC storage using SYMCLI.

Experience on Administration and Monitoring of NetApp Storage using CLI, FilerView and On Command System Manager.

Experience on Administration of FCP luns in SAN & NFS Exports in NAS Environment.

Experience on Provisioning and reclamation in HP EVA (GUI)

Experience on IBM SVC administration like storage provisioning, reclamation flash copy and remote copy configurations (GUI)

Experience in Administering Brocade and Cisco MDS Fabric Switches

Basic OS Administration (Linux, Windows & Solaris etc.)


Storage Products

NetApp 7 mode FAS 3xxx and 6xxx series, Cluster mode 8xxx and AFF-A300 series EMC Symmetrix DMX/VMAX 10,20,40K, CLARiiON CX Series, HP EVA, IBM SVC

Symmetrix Operations

Storage Provisioning, Reclaimations, Time finder Clone, Time Finder Snap and SRDF Operations

EMC Monitoring Tools


NetApp Operations

Snapshots, Clones, Snapmirror, NFS Exports, FCP luns, Snapcreator, Qtree, Volumes, Aggregate, Luns

FC Switches

Brocade 4100, 4900, 12000 and Cisco MDS 9513, 9120

Switch Operations

Monitoring, Zoning (Soft zoning, hard zoning) and basic troubleshooting

OS Environment

Linux,Sun Solaris, Windows 2003/2008

Ticketing Tool

BMC Remedy (Aots interanlly developed), Service Now.


Glow Networks Pvt Ltd, Bengaluru. Client: AT&T Global Business Solutions India, Hyderabad.

Project: Hosting & Application services, Designation: Storage Engineer

Duration: December 2011 to July 2015

Environment: NetApp 3.x.x.x. 6.x.x.x series, EMC DMX, VMAX 10K,20K,40K, Clariion, VNX, Brocade and Cisco switches


Monitoring alerts and working on incident tickets in BMC remedy ticketing tool.

Creating Volumes, Qtrees, Luns and NFS Exports as per customer requirements.

Configuring igroups and Mapping LUN for various servers with ISCSI and FCP protocols.

Performing LUN expansion, creating snaps and clones as per SLA in NetApp.

Managing and configuring NFS exports for UNIX hosts.

Managing quotas for shares and exports from NetApp storage.

Providing control access to various users from storage.

Mgmt. of thick and thin Provisioning on NetApp.

Working on reclaiming of snapshots, clone volumes and Luns after all pre-checks.

Working on emergency snaps and clones requested by customer/client.

Working on hot backup script issues and get fixed with coordinating with concern teams.

Hands on use of RLM in NetApp during Failover.

Snapmirror implementation and scheduling and troubleshooting of replications.

Coordinating with vendor and data center staff on call for hardware replacements.

Providing offline snaps and clones steps for changes.

Working/Executing change steps with coordinating with involved teams in the change.

Raising severity and bridge calls with help of incident team.

Creating support/vendor cases on hardware failures and performance issues.

Collecting requested logs and uploading to the support sites through FTP.

Monitoring of Vfilers.

American Telephone & Telegraph (AT&T), Bangalore.

Project: ITO. Designation: Storage Administrator

Duration: Aug 2015 to March 2016


Coordinating with Team members, Tech Lead and PMs for new configurations

Configuring new switch ports for server, Help DCO Engineer in inserting the cables of the hosts to switch ports.

Configure and troubleshoot zoning and connectivity issues on Switch level

Trouble shooting switch port issues existing hosts / New hosts

Provisioning Storage from NetApp and EMC for the servers

Create and configure devices, farm Meta and bind them to the required pool depending on the requirement.

Configure Snapshots, Clones for local replications.

Actively involved in performing day to day operational tasks like storage provisioning and monitoring the health of SAN.

Hands on experience in Trouble shooting LUN Invisibility.

Schedule snapshots and Snap Mirror for the servers on NetApp storage.

Handling Hardware changes in NetApp filers

Good experience in Ontap Upgrades of NetApp filers in 7-Mode.

Performing DR Tests in NetApp.

Have good knowledge on triggering Autosupports, collecting perfstats NetApp, Collecting SP collects in clarion.

Performed daily health checks, checking hardware status after replacements.

Worked on volume / Aggregate space issues.

Have good knowledge in pulling techsupport logs / Support save logs for Cisco and Brocade switches respectively.

Have good experience in coordinating Vendor with DCO & Our senior Engineers in resolving issues and hardware replacements.

Worked actively with vendors for hardware replacements like disks, motherboard, Power supplies, SFP on switches.

IBM India Private Limited, Hyderabad.

Project: MH&AS. Designation: Senior operational specialist

Duration: April 2016 to till Date


Creating Volumes, Qtrees, Luns and NFS Exports as per customer requirements in 7 mode and CDOT.

Configuring and scheduling snapshots in NetApp 7 mode and CDOT.

Provisioning NetApp (7 Mode and CDOT) and EMC storage to the servers as per the requests in the incident tickets after checking all approvals.

Experience in configuring Snapmirror in NetApp 7 mode and cluster mode.

Providing storage steps for snap backup and clone activities in NetApp 7 mode, CDOT and from EMC.

Providing storage steps to perform DR drill and executing thru the change window.

Executing storage steps for snap and clone requests in the change window.

Experience in working decommission tickets to reclaim the storage permanently after performing all the pre-checks

Good experience in reclaiming storage from NetApp and EMC.

Working on storage tickets escalated from level 1

Experience in handling the bridge calls for issues like priority 1 and outages.

Mgmt of Thin Provisioning in NetApp.

Hands on experience of logging thru SP to the filer in NetApp during Failover to collect the logs.

Responsible to maintain the SAN & NAS environment up to date.

Creating new Devices, mapping, unmapping, masking and unmasking Symmetrix logical volumes.

Creating New Storage devices and Provision from VMAX frame to HOSTS.

Adding new Lun to existing host in VMAX.

Creating a Cold Snap on demand in VMAX.

Mapping of Clone Tdev to Target Host.

Establishing SRDF-AR on VMAX.

Restoring data from snap, clone & R1/R2 in VMAX.

Zoning using Cisco CLI.

Monitoring switches for errors.

Working on possible faults and causes by the execution of pre-determined health and operational checks.

Administering, managing IBM Enterprise Storage devices such as IBM DS8000, IBM SVC, IBM V7000 & IBM XIV.

Mapping and Masking the devices as per the application requirement on IBM Storage devices.

Create, Expand of new and any existing LUNS, Volumes on IBM Storages

Administering, managing Quantastor Storage Appliance.

Mapping and Masking the devices as per the application requirement on Quantastor Storage Appliance.

Create, Expand of new and any existing LUNS, Volumes on Quantastor Storage Appliance.


Master of Business Administration from Osmania University.

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