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Executive Assistant

Toronto, Ontario, Canada
March 08, 2019

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Therese Loo Chin Moy

Apt. ***, ** Pemberton Ave, North York, M2M 4L5, Canada

Tel: 647-***-****

Name: M D THERESE M-F LOO CHIN MOY Maiden Name: TSE PEN KI Date of Birth: 13/10/69 Marital Status: Married

Status: Permanent Resident



Fluent in English (reading,

writing, speaking)

Fluent in French (reading,

writing, speaking)

Fluent in Creole (reading,


Basic knowledge Mandarin

Basic knowledge Spanish





Customer focus





Prioritization within deadlines

Problem solver

Research & Analytical skills


Results Oriented

Team leader & team player

Time Management

Training Designer




MS Office (Word, Excel,

Powerpoint, Publisher)

Basic knowledge of Adobe

(Illustrator, Photoshop, In

Design, Reader)

Basic knowledge of Autocad

Office Equipment (Fax, telex,

photocopy, scanner, printer)

Mature, Dynamic & Self-Driven

High Calibre Professional

Therese is a mature, dynamic, resourceful, self-driven results oriented professional with outstanding administrative, financial and expertise gained through past working experience within several organizations in various sectors (banking, healthcare, hospitality, real estate, property management, commercial, textile, services, training etc.) both in Canada and in Mauritius.

With a strong financial analysis control and reporting skills whilst working professionally to ensure that all statutory and corporate obligations are met, she has a proven ability to prioritize, work within tight deadlines, articulate as well as a high leadership skills combined with a professional and confident approach.

Therese has an excellent interpersonal and liaison skill as well is able to communicate concisely at all levels. As she is able to work both independently and as part of a productive team, demonstrating the motivation and problem solving abilities required to meet demanding deadlines while maintaining the highest standards, Therese will be definitely an asset for any future employer.

Strong Leader, she has been an international officer and ambassador of Mauritius through her positions in JCI (Junior Chamber International) and as such helped to elevate the image of Mauritius worldwide (National President in 2008, Chairman of the Africa and Middle East Development Council for Africa in 2009). JCI is a Non Governmental Organisation present in over 100 countries and has over 200,000 members. She is a JCI Senator, the highest honour a member can reach.

Socially very implicated, she has contributed to many associations such as the Woman in Networking, Society for the Welfare of the Deaf, Chinese Heritage and give back to the community.

Besides her professional background, her passion and expertise in all her endeavours, Therese is also an International Trainer graduated as “International Graduate” with an extensive experience of training people including public officers. Her main areas of expertise are Leadership, Management, Strategic Thinking, Strategic Planning, Procurement, Sales, Marketing, Administration and Secretarial Duties. As International Trainer, she conducted multiple trainings, seminars, strategic planning in Africa and Mauritius.

Therese is seeking a challenging role, where her existing skills and experience will add value from the outset and benefit to any future employer who will avail her services whilst continuing to further develop her skills and knowledge. Therese Loo Chin Moy

Curriculum Vitae

2 P a g e



Civil Service College Mauritius, P Louis, Mauritius ( April 2017 – July 2018

The Civil Service College, Mauritius (CSCM) is the Training & Development facilitator for the Government of Mauritius which cater for the growing training and development needs of public officers at all levels, including those from local authorities and government bodies. Key Achievements:

Training Designer & Trainer in the following fields:

Strategic Thinking & Planning

Leadership for Frontline Management

Productivity Management for all levels of Management

Procurement & Supply Management

Effective Planning for successful bidding

Managing Resources


LEAD Group, Beau Bassin, Mauritius ( April 2004 – July 2009 & September 2013 - July 2018 LEAD Group is a family business specialized in master planning, architecture, and investment in the property sector offering services such as Procurement, Imports, Architecture, Interior Design, Project Management, Property Management and Property Development among others.

Key Achievements:

Developed mission, vision statements and procedures.

Established and oversaw implementation of an effective budgeting and accounting system to improve efficiency and reduced costs.

Led, design and implement training programs to increase productivity.

Reviewed documentation for compliance with requirements and accuracy of information.

Recruited, hired, trained and supervised administration, finance, sales and marketing staff etc.

Prepared market analysis and feasibility studies for any new development.

Liaise with external auditors, accountants and lawyers for all legal and finance issues and ensure compliance with respective authorities.


Le Meritt Group, Ebene, Mauritius

August 2009 – August 2013

Le Meritt Group was a real estate and property development group having among its portfolios land banking, property development in both residential and commercial.

Key Achievements:

Led the listing of the Group on the Stock Exchange of Mauritius in 2012 as well as in charge for all projects’ analysis, business plan, feasibility and new set up structures.

Devised reports and presentations for Directors.

Responsible for overlooking Administrative, Human Resource, Sales and Finance units.

Participated and actively engaged in strategy meetings with Board of Directors to develop new strategies to capitalize on emerging customer and market trends.

Ensured compliance for all authorities and overlook all legal and financial documents with lawyers, auditors and accountants.


Clinique Darne, Floreal, Mauritius ( October 2000 – April 2004

"Clinique Darné" also known as Fortis Clinique or Medical & Surgical Centre is the largest private hospital on the Island which continues to uphold the tradition of providing personal and dedicated care coupled with state-of-the-art medical technology, in a caring and friendly environment.


Key Achievements:

Led the Human Resource & Personnel departments.

Developed structured compensation and benefits according to market and budget demands.

Ensured compliance with all local laws to establish standards.

Devised hiring and recruitment policies.

Handled understaffing, disputers, termination of contracts, administering disciplinary procedures and resolved any employment-related disputes with unions through proactive communication.

Key Achievements:

Harel Mallac Group, Port Louis, Mauritius ( September 1998 – September 2000

As one of the first trading companies in Mauritius, Harel Mallac Group has supported the blossoming Mauritian economy while pioneering major sectors such as retail, fertilizers and technology.

Assisted the Personnel Manager in his day to day duties including Payroll for Staff & Management, Recruitment, training & development etc.

Administered compensation, benefits and performance management systems as well as safety and recreation programs.

Followed programs closely with Management to assess effectiveness and make proactive changed to meet changing Therese Loo Chin Moy

Curriculum Vitae

3 P a g e


Monitored and handled all employee claims including performance-based, harassment incidents, medical, surgical and pension.


M + H Musique Ltee, Quatre Bornes, Mauritius

October 1997 – August 1998

M + H Musique Ltee was the exclusive importer and distributer of original CDs, DVDs and films from Sony, BMG etc. for the African region. Key Achievements:

Established efficient work flow, monitored daily productivity and implemented modifications to improve overall

effectiveness of office personnel and activities.

Established and developed highly efficient dependable administrative team by recruiting, hiring, supervising, delivering coaching and motivation while providing opportunities for career acceleration through achievements.

Supportive to the Management Team.

Created and implemented standard operating procedures for records handling.


Beau Bebe Ltee, Trianon, Mauritius (

August 1997 – September 1997

Beau Bebe Ltee is the largest manufacturer of Baby Diapers and ladies sanitary towels in the Indian Ocean. Brands “Bebedou” and Talia are the leading brands in Mauritius and products are exported to 11 markets in the region and in Africa.

Key Achievements:

Coordinated events and worked on ad hoc projects.

Sourced and ordered office equipment and supplied.

Organized and attended meetings, including compiling all documents and reports ahead of time.

Managed appropriate filing of paperwork and organized computer based information.

Executed basic banking and bookkeeping tasks and provided administrative and management support to General Manager. CORPORATE EXECUTIVE SECRETARY

Bonair Group, Triolet, Mauriitius

August 1995 – July 1997

Established in 1975 as one of the first locally owned textile ventures in the export processing zone, the Bonair companies formed part of the Currimjee Group, a diversified family owned conglomerate with interests in various sectors of the Mauritian economy. Key Achievements:

Managed the Managing Director’s complex and frequently changing agenda as well as performed all his administrative duties.

Managed external contacts for Managing Director and kept tract of periodic communication needed for priority contacts

Conducted research to prepare, gather and proof reading briefing materials, agendas and decls for all executive-level meetings.

Created expense reports, budgets and filing systems. SECRETARY (General Banking & Leasing)

HSBC Canada (“Banque Hong Kong du Canada”), Montreal, Canada


January 1994 – December 1994

HSBC is one of the world’s largest banking and financial services organizations, serving more than 38 million customers through four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. Its network covers 66 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.

Key Achievements:

Normal secretarial and administrative duties including operating all office equipments, travel arrangements, process of leasing documentation, offer letter, quotation, disbursement, conditional sales agreement, pre-authorized payment, insurance certificate, registration of guarantees, mailing in and out, assist staffs and officers with various clerical or procedural requirements.

Received and translation dictation from senior officers.

Welcomed incoming visitors in a professional manner and provided friendly, knowledgeable assistance and direct them to the respective departments if needed.


Compagnie Generale des Eaux, Montreal, Canada

November 1993 – December 1993

Compagnie Générale des Eaux was founded in Montreal to provide water treatment solutions to the Quebec region.

Key Achievements:

Provided Administrative and Secretarial support to Management by performing daily tasks including answering multi-line phones, routing telephone calls or messages, greeting visitors, typing, proof reading, filing, accounting tasks, sorting, handling incoming and outgoing mail.

Prepared quotations and tenders for water treatment as well as close follow up of clients.

Liaise with press, clients as well as government bodies when need be,

Composed and drafters all outgoing correspondence and reports for Management

Therese Loo Chin Moy

Curriculum Vitae

4 P a g e


CF Cable TV Inc., Montreal, Canada

May 1993 – October 1993

CF Cable TV was a Canadian cable company in the 1980s and 1990s whose founder also owned CFCF TV, TQS television network, CF Cable TV which served parts of Montreal, Laval and western suburbs on the Island of Montreal and was the fifth-largest cable operator in Canada.

Key Achievements:

Provided Administrative (cable registration for staff, VIP use of computerized cable system) and Financial support (input, check figures for month end report, CEO’s personal expense report, five year plan, budget etc.) to Management.

Prepared documentation and reports for office meetings, distribution and filing.

Produced professional memorandum, letters and replies for all inquiries to ensure client’s satisfaction.


COMPUTER OPERATOR (May 89 – August 89)

Chemicom Ltd, Plaine Lauzun, Mauritius

October 92 – March 93 & January 90 – May 91

Chemicom Ltd is an import and export company of dyestuffs in Mauritius trading mostly with textile and painting industries. In 1990, they got the exclusivity for the resale of a tailor made accounting and operations software designed under Prologue (French equivalent to Unix system) and I was hired to tailor made based on specifications, installed and implemented within the company as well as its sister companies.

Key Achievements:

Coordinated projects including designing scope, managing milestones and maintaining strong relationships with all stakeholders.

Directed onsite training for business users.

Provided documentation and user manual for trouble shooting process as well as end users.

Streamlined and enhanced the corporate accounting and operations system.

Provided continued maintenance and development of bug fixed and patch sets for existing applications.

Assessed and implemented company policies, technical procedures and standards for preserving the integrity of and security of data, report.

Trained junior members of IT team.


De Chazal du Mee (Arthur Andersen), Port Louis, Mauritius June 1991 – September 1992

De Chazal Du Mée, also known as BDO is one of the leading business service providers in Mauritius and offer services such as Finance, Accounting, Company Secretary, Computerization using ACCPAC softwares, Investment etc.

Key Achievements:

Provided services and support for the computerization of our clients' operational business in respect of all accounting packages (Accpac Plus, Pegasus, DacEasy) and tailor made payroll under Dbase III from system analysis, design, programming, implementation of tailor made payroll using Dbase III Plus.

Performed client's research and analysis, including financial analysis.

Troubleshoot issues by understanding the issue, diagnosing the root cause and coming up with effective solutions.

Directed onsite and offsite training for business users to maximize productivity.

Wrote and designed end user manual.


CIDES Ltee, Quatre Bornes, Mauritius

September 1989 – December 1989

CIDES Ltee was an import and export company in all security materials. Key Achievements:

Provided Administrative (various secretarial duties) and Finance (Payroll, Monthly expense report etc.) support to Management

Process and liaise with freight companies for import and clearing documents.

Produced professional memorandum, letters and replies for all inquiries to ensure client’s satisfaction.

EXECUTIVE ASSISTANT (“Assistante de Direction)

Hotel Novotel, Grand Gaube, Mauritius

December 1988 – April 1989

Novotel, part of the ACCOR Group of Hotels has more than 400 hotels in 60 countries, located in the centre of key cities and suitable both for business trips and for holidays.

Key Achievements:

Acting as the administrative point of contact between the executives and internal/executive clients

Undertaking the tasks of receiving calls, take and filter messages and routing correspondence

Handling executives’ requests and queries appropriately

Produced professional memorandum, letters and replies for all inquiries to ensure client’s satisfaction

Maintain diary, arrange meetings and appointments and provide reminders

Make travel arrangements

Take dictation and minutes and accurately enter data

Monitor office supplies and research advantageous deals or Therese Loo Chin Moy

Curriculum Vitae

5 P a g e


Produce reports, presentations and briefs

Develop and carry out an efficient documentation and filing system


Microlink (Mtius) Ltd, Rose Hill, Mauritius

February 1988 – November 1988

Microlink (Mtius) Ltd was an importer of Information Technology equipment, software as well as a software development company. GENERAL CLERK

Loreto College, Quatre Bornes, Mauritius

January 1988

Loreto College is a secondary school in Mauritius with over 1500 students.

Key Achievements:

As Technical Assistant, the duties were to test all tailor made software, developed the user manual as well as trained the end users of the software both onsite or offsite.

Provided various administrative (Calls, letters, faxes, photocopy etc.) support.

Key Achievements:

Provided various administrative and clerical (Calls, letters, faxes, photocopy, etc.) support.

Control staff and students attendance


University of Mauritius, Mauritius (Economics, Financial Accounting, Quantitative Analysis, Information Technology)

University of Montreal, Canada, Programming using language “C”, Pascal, Dbase IV and Excel 4

Eden College Rose Hill, Mauritius, Cambridge Advanced Level, UK (French, Accounting, General Paper, Maths)

Loreto College Rose Hill, Mauritius, Cambridge School Certificate, UK, “O” Level (English, French, French Literature, Maths, Accounts, Food & Nutrition)


Registered Trainer in Management,

Leadership & Office Skills accredited by

the Mauritius Qualifications Authority

International Graduate Trainer by

Junior Chamber International, USA

Head Trainer by JCI South Africa & JCI


Certificate in Training Design (Excel) by

JCI, Denmark

Certificate in Training Management by

JT Frank Management, Malaysia

Certificate in Job Description, &

Personnel Handbook

Advanced Certificate in Secretarial


Advanced Certificate in Typewriting,

Pitman Tutorial school & LCCI, UK

Personal Development Certificates:

Certificate in Basic First Aid (St John


Certificate in Basic Spanish

Certificate in Leadership by JCI, USA

Train the Trainer certificate by JCI Mauritius

Certificate in Leadership, African Academy, JCI


Certificate in Achieving Effectiveness based on

7 habits of Highly Effective People


Mauritius Institute of Directors

Junior Chamber International, USA

Junior Chamber International, Mauritius

Hua Lien Club

Women Entrepreneur Council

“Club des Entrepreneurs”



Continuous learning

Culture & History

Community Development

Cooking & Reading


References to be handed over upon request.

Contact this candidate