SRIPRIYA DAWES
Email: **************@*****.***
Mobile: 988-***-****
An astute HR professional with 11+ years of experience in Human Resources, Training and Operations. Highly result oriented with successful track record of enabling organisations achieve a healthy work place.
Profile Summary :
Handled Recruitment, Resourcing and Development, Performance Management, Employee Engagement.
Proficiency in Manpower Management and recruitment process entailing resume generation, screening and short-listing with appropriate compensation.
Merit of providing prompt resolution of employee grievances to maintain cordial Management - Employee Relations.
Conducting Training Programs towards enhancing Employee Productivity and building committed teams.
Successful at motivating staff through clear communication and outstanding organizational skills.
Areas of Expertise:
Recruitment and Staffing
HR Induction
Training & Development
Employee grievance handling
Employee Engagement
Employee retention & counselling
Performance Management
Employment Experience
Hochtief India Private Limited
Role: HR Executive APRIL2014 – JULY2018
Engineering service providing company having a total head count of 200 plus and responsible for HR related activities directly reporting to Managing Director of the Company.
Handling entire Recruitment process including interview, negotiation on the remuneration and Induction programs for new employees.
Liaise with recruitment agencies in sourcing specialized roles.
Induction, Training – Identification, Conceptualisation and delivery of various Training Program.
Organize, conduct and debrief of various teams activities and games during outbound training sessions.
Resolving grievances or queries and escalating to the right level depending on the nature of the grievance.
Compilation of Performance appraisal/Evaluation of employees and recommend updates based on the evaluation.
Reviewing job descriptions for all positions at regular intervals consulting with respective managers.
Conducting Exit Interviews.
Engaging with employees on a regular basis to understand the motivation levels of people in the organization.
Develop and recommend plans and activities to improve on the current HR system and process development.
Conducting various welfare activities and community initiatives program.
Global e-Business Operations Pvt. LTD (Wholly Owned by Hewlett - Packard)
Role: HR Generalist MAY 2010 – MARCH 2014
Handling entire Human Resources support and program implementation activities across multiple businesses, functions, and geographies.
Delivers programs and policies developed globally that are specialized for local or regional requirements.
Effectively Planning human resource requirements in consultation with heads of different functional & operational areas
Successfully implementing company policies / labor laws and take disciplinary action under Standing Orders.
Successful implementation of Human Resources strategies and achieve employee productivity.
Assisting various authorities in solving pending disciplinary cases, vigilance / non vigilance and departmental enquiry matters.
Interfaces with managers, employees, government agencies, and other external representatives in consultation and negotiations as necessary.
Strategically planned & implemented the systems, policies & procedures towards organizational goal
Satyam Computer Services Limited, CHENNAI
ROLE: Associate Manager –Executive Support DEC 2005 – AUGUST 2009
Reviewed application/resume, evaluate applicant skills and made recommendations regarding applicant's qualifications
Designed entire recruitment process including interview and induction programs for new employees
Coordinated the complete joining process of the candidate.
Coordinated staff training programs and designing effective methods for training evaluation and feedback.
Delivering training programs.
Involved in the Welfare Policies like team building activities, reward & recognition etc
Planned the Exit Interview and released service certificates after ensuring that the employees owed no dues.
Enhanced Customer Care Private Limited, CHENNAI
Call center & bpo business
ROLE: Executive HR/Admin Dec 2002 – MAY 2005
Short listed and scheduled interviews / screening candidates over telephone.
Coordinated the complete joining process of the candidate.
Keeping updated data about employees through personnel files and computerized Human Resource Information System.
Prepared offer letter and appointment letters
Oversee Domestic Travel Arrangement - train/flights hotels etc.
Finalized all AMC work related to AC, Tea-coffee machine, Furniture, Printers etc.
Maintained attendances register and leave register for employees.
Organized team activities like sports events for employees and cricket match with other call center companies.
PREVIOUS ASSIGNMENTS
May 1999 – Jan 2000 COX & KINGS (I) LTD, CHENNAI Executive Administration & Communication
Sep 1998 – Mar 1999 WARTSILA NSD (I) LTD, CHENNAI Executive - Administration
Aug 1995– Apr 1998 MCC FINANCE LTD, CHENNAI Executive-Secretarial Department
ACADEMICS
PG Diploma in Human Resources Management (PGDHRM) - LIBA 2004
Advance diploma in Airlines Ticketing & Travel Agencies 1999
Diploma in Computer Applications - LIBA 1997
Bachelor of Banking Management – Meenakshi College for Women 1994
PERSONAL DETAILS
Date of Birth : 20th November 1973
Linguistic Abilities : Tamil, English, & Hindi
Current Location : Bangalore
Leisure pursuit : Guest Lectures in Colleges, Listening to Music