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Customer Service Microsoft Office

Location:
Nairobi, Kenya
Salary:
50000
Posted:
March 08, 2019

Contact this candidate

Resume:

CURRICULUM VITAE

Personal information

Name: Lucy Muringo Nduati

Nationality: Kenyan

Date of Birth: 27 March 1994

Mobile Number:+254-*********

Email Address:ac8pqk@r.postjobfree.com

Languages: English and Kiswahili

Career objectives

To utilize my skills in life skill and customer service to help and put customers at the center of everything the company does.

Always be up to puss with the ever changing and dynamic world of technology.

To work in a competitive environment where I can learn from my colleagues to better my career and skills.

Gain more experience on how to work as a customer service agent.

Help the company to achieve it’s objective.

Education Background

April-May (2015) :Samasource training and attained a certificate in Life skills, Digital literacy and web research.

October 2012:Attended digital opportunity trust and attained a certificate

in entrepreneurship,ICT & life skills.

Oct 2012-Dec 2013: Attended Nairobits Digital Design School and attained a Diploma in graphics,programming and conceptualization

Skills acquired are

ADOBE PHOTOSHOP

ADOBE DREAMWEAVER

ADOBE FLASH

MICROSOFT OFFICE

CONTENT MANAGEMENT

PHP

BRANDING

EMAIL & INTERNET

www.nairobits.com

2009 – 2011:Anoinnted High School

1999 – 2008: Attained Kenya Certificate of Primary Education K.C.P.E

Ndururuno Primary school.

Working Experience

August 2015: Samasource Delivery Center (Agent content moderator)

June - July 2015: Horizon contact center (Agent)

May 2013-September 2014: Parklands shade hotel (waitress)

April 2012: Unilever Company (salesperson)

Soft skills

Good listener

Collaborative

Meets deadlines

Self starter

Keeps time

Resourceful

Can work under less supervision

Communication skills

Strengths

I can interact and socialize with people of different culture.

I can adapt to any kind of environment.

I know how to work with a deadline.

I can work without supervision.

Weaknesses

I’m not afraid to ask questions.

I'm a perfectionist. Everything I do, I make sure that it's 100% right and if not I can sacrifice my free time to make it 100%.

Personal Profile

Very determined individual who is highly motivated by results of her own sweat and hard work.

Achievements

I was awarded a trophy and a certificate for best female student of the year from Nairobits Trust.

In high school I was the time keeper.

Hobbies and Talents

Creative designer

Meeting new people

Attending art exhibitions

Listening to music

Being in touch with current affairs and the latest development in the country

Referees

Mr. Wilson Masaka

Training coordinator

Nairobits trust

Cell no: 072*******

P.o box: 2778 00200

Email: ac8pqk@r.postjobfree.com

Mrs.Charity Gathoni

Samaschool traininger

Samasource

Cell no: 073*******



Contact this candidate