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Customer Service Administrative Assistant

Toronto, Ontario, Canada
March 07, 2019

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*** ****** ******, *******, ** M5B 1Y6


Resourceful, highly organized, and accomplished candidate with extensive office operations and personnel organization expertise gained in varied settings. Consistently recognized for improving operational procedures and producing error-free projects/documents. Unique ability to multi-task while maintaining primary focus on priority assignments. Established reputation for exceptional service. Fast learner with the proven ability to hit the ground running and deliver results quickly. Reputation for displaying professionalism and high levels of integrity. PROFESSIONAL EXPERIENCE

Le Chateau, Toronto, ON 2018 – Present

Brand Stylist

Achieving daily sales target through strategic consultation, communication and effective presentation about ongoing promotions and sales to the customers; Research and remain current, or ahead of, new ideas and trends developing within the fashion world; including, but not limited to styling trends and outfitting; Contributing to repeat and referral business through top-quality workmanship and excellent customer service; Acquiring the ability to understand the customer need by assisting customers to select suitable outfits with proper color combinations according to their desire; 2014 – 2017


Advising and representing clients in Brazilian courts. Analyzing probable outcomes of cases. Evaluating findings and developing strategies and arguments in preparation for presentation of cases. Gathering evidence to formulate defense or to initiate legal actions. Examining legal data to determine advisability of defending or prosecuting lawsuit. Presenting evidence to defend clients or prosecute defendants in criminal or civil litigation;

Law Firm “Fragata & Antunes Advogados Associados”, Brazil 2012 – 2014 Legal Secretary / Administrative Assistant

Answering and directing phone calls; Organizing and scheduling appointments; Planning meetings and taking detailed minutes; Transcribing and proofreading legal documents. Scheduling court depositions, hearings and other meetings. Performing administrative and management functions related to the practice of law. Developing and maintaining a filling system; Preparing and draft legal documents, legal briefs and opinions. Processing third party and vendor invoices; Acting as the point of contact for internal and external clients;


Tiradentes University, Aracaju, Brazil

Bachelor in Law

Law Firm “Freire, Gerbasi, Macedo & Bittencourt”, Brazil

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