Objective

Seeking an Administrative Assistant position.

Highlights of Qualifications

Over 4 years’ experience working as an Industrial Designer

Able to assess and solve problem, and make appropriate decisions

Ability to respond to customer requests, phone calls, and emails in a professional way

Capacity to work independently, and take initiative in a fast-paced environment

Ability to type more than 35 words

per minute

Strong organizational and time management skills

Computer proficiency (Word, Excel, PowerPoint, Outlook, emails, Internet search) and excellent typing skills

Trilingual: speak English, French and Arabic

Education

Bilingual Office Clerk Certificate Jan. 2019–Present

Collège Communautaire du Nouveau-Brunswick, Edmonton, AB

Relevant Course Work:

Applied Technology: Learned the various components of Microsoft Office and Google Drive as well as Google applications

Document Use and Management: Notions of billing, bookkeeping and budgeting

Accounting Notions: Wrote various administrative documents, learned telephone standards and how to manage complaints efficiently

Office Equipment and Materials: Learned how to file documents based on existing filing system

I-WIN Certificate May 2018-Jun. 2018

Mennonite Centre for Newcomers, Edmonton, AB

Technician in Industrial Automation and Instrumentation Sep. 2009-Jul. 2011

ISIC College, Casablanca, Morocco

Work Experience

Industrial Designer Oct .2011–Nov. 2014

AKKA TECHNOLOGIE, Casablanca, Morocco

Designed user manuals for aircraft electrical equipment

Performed equipment performance, safety and automation tests

Detected technical issues, discussed cases with technicians and engineers and retested equipment to ensure conformity with quality and health and safety standards

Trained new employees on how they read, interpret and use electrical blueprints, graphics and other technical documentation used by Airbus 340

Respected documentation’ institutional and civil aviation standards

Finalized quality assurance process and related paperwork

Sales Associate (seasonal) 2008 – 2011 (summers)

AQUAPAR, Casablanca, Morocco

Maintained optimal stock levels to ensure availability of products

Answered customer questions and advised shoppers about sales deals

Learned how to use new Software and performed clerical duties, such as filing, typing and copying

Answered phone calls, and provided information about attractions, pool hours and prices, and restaurants

Explained to customers professionally how to use products

Ensured excellent shopping experiences to customers

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