Administrative Support Customer Service Data Entry

Naveen Kumar Nair

*** ******** ****, *******, **, Canada. M6H2Z2

437-***-**** ● ac8pmb@r.postjobfree.com

PROFESSIONAL OUTLINE

Responsible, focused, adaptable and result-oriented professional with broad-based administrative and client-support experience. Comprehensive background in administrative work, records management, spreadsheet development, report generation and data entry.

SKILLS:

Administrative support

Proficient in Microsoft Office (Word, Excel, Powerpoint)

Organize and schedule meetings

Project coordination support

Planning and problem-solving skills

Verbal and written communication

Ensure customer satisfaction

Develop and maintain a filing system

Excellent telephone manners

Generate reports

Internal clerical support

Maintain client confidentiality

Order office supplies

Sorting and preparation of couriers, etc.

Data entry and data accuracy

Relationship building

Effective time management

Teamwork

Attention to detail

Multitasking ability

Highly organized

Work under minimum supervision

Energetic work attitude

PROFESSIONAL CHRONOLOGY

SinglePoint Group International Inc. – Toronto, Canada April 2018 – till date

Customer Service Representative

Provide client support and administrative support

Write emails on behalf of Clients to Authorization Department

De-escalate client situations, coordinate with scheduling & billing department

Compile sales data, write reports, generate and maintain client service record charts

Schedule and conduct meetings using Google calendar

Tata Memorial Hospital – Mumbai, India February 2011 – November 2017

Administrative support and project coordination

Provided administrative support, wrote emails on behalf of Principal Investigator

Compiled research data, wrote reports, generated and maintained charts

Scheduled and conducted meetings using Google calendar

Helped with patent filing; conducted literature survey;

Prepared, edited and proof read scientific manuscripts

Media Work Companies – Navi-Mumbai, India September 2009 – January 2011

Development of content for health-care related CDs and websites

University of Texas Health Science Center – Tyler, TX. USA February 2005 – May 2009

Research Assistant

ACADEMIC CREDENTIALS

M.Sc. in Microbiology – Master’s Degree 1996 – 1998

University of Mumbai, India

B.Sc. in Microbiology – Bachelor’s Degree 1993 – 1996

University of Mumbai, India

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