Sarah Monteiro

*** ***** **** ***** *** **** ● Whitby, ON ● L1P 1A2 ● ac8pli@r.postjobfree.com ● Cell: 905-***-**** PROFESSIONAL PROFILE

Experienced: 5 years in administrative roles as office reception and administration support

Friendly and Welcoming: Possessed strong social skills and a great repertoire with staff and management, clients and customers alike while maintaining a high level of professionalism

Goal-Oriented: Excels at organization and prioritizing, completing tasks simultaneously and multi-tasking. Successfully completing all projects with a sense of urgency while maintaining project end goals

Computer Proficiency: Word, Excel, Outlook and proven ability to learn in company software if required/ Data Entry

(55 WPM), basic knowledge of Quick Books and Simply Accounting programs WORK HISTORY

WHITBY TOYOTA

SALES ADMINISTRATION WHITBY ON 08/2017 - 12/2018

Demonstrated proficiencies in a multi – telephone system and front-desk reception within a high-volume environment

Liaised between the services and accounting departments when required for replacement and or sick leave

Ensured all final preparations of paperwork were ready for customer file prior to the delivery of the vehicle

Maintained vehicle inventories guaranteeing the highest level of accuracy was met for the sales department

Led “clean-up” of customer data records and eliminating 50 percent of information, and redesigned a prospect list for the sales team on some potential warm leads

Managed and assisted in all front reception duties including mail preparations, inventory supplies, and dealer trades AJAX MAZDA

FRONT DESK COORDINATOR/OFFICE ASSISANT AJAX ON 02/2016 - 08/2017

Delivered a professional reception service and managed waiting areas were clean and tidy to ensure that all clientele were comfortable and offered refreshments prior to meetings

Assisted in the accounting department by completing tasks such as filing, copying, faxing, and posting invoices in A/R, in an effort to prevent any back log of work for the week

Transformed and reconfigured the company file room to reduce the amount by 75 % of unnecessary product and yearly files, allowing all personnel to locate specific files in an easy manner GENERATIONS CLEANING CO

ADMINISTRATION ASSISANT WHITBY ON 02/2015 – 01/2016

Assisted senior management staff with scheduling, coordinating meetings, and day-to-day calendars

Successfully created company correspondence such as letters for new clientele, sales quotes, and employee packages

Prepared bookkeeping records, generated financial statements, and submitted staff payroll for the accounting department

Supervised staff and completed multiple quality control on-site cleans to ensure that highest level of cleaning was serviced

Sarah Monteiro 905-***-**** 2 P a g e

DOLLARAMA

ASSOCIATE WHITBY ON 08/2010 – 01/2015

Valued as an employee who followed and completed tasks in a timely manner as assigned daily and complemented on being a hard-working individual with a positive attitude for all work areas professionally

Greeted and assisted customers with a welcoming approach helping to answer questions or concerns, merchandise, and final transactions throughout their experience

EDUCATION

DURHAM COLLEGE OFFICE ADMINISTRATION –EXECUTIVE DIPLOMA JUNE 2014

OSSD GRADUATE

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