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Executive Assistant Manager

United States
$110,000 annually
March 07, 2019

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Cavelle P. Watson

Hagerstown, MD ***** (c) 301-***-****

Management and Program Analyst


• Data Analysis • Data Management • Data Mining • Regulatory Proposal Review • Information Assurance

• Client Relations • Training • High-Level Communication • Strategic Planning


Slashed administration costs 30% by stream-lining Safety Specialist accident and incident reporting to upper echelon, strategic planning for Research and Development, while ensuring the continuity and enhancements of services.

Reduced administration costs 40% by developing and implementing an automated processing tool for all incoming extramural research purposes as part of the ongoing effort of the safety office to expedite the overall safety approval process reducing processing time from 45 minutes to 25 minutes for each proposal.

Leveraged review process of 10,000+, time sensitive, research proposals with zero deficiencies between the Office of SSE, Office of Research Protection, US Army Medical Research Acquisitions Activity, Telemedicine and Advanced Technology Research Center, US Army Medical Materiel Development Activity, US Army Medical Materiel Agency, other defense contractors, environmental and safety professionals and scientists, high level academia personnel, and personnel with private organizations.

DoD Interim Secret Clearance - Out of Jurisdiction

Previous DOL Secret Clearance, Previous DOE 6C Clearance

Professional Experience:

Modis, Columbia, MD

Business Analyst 2018 to 2019

In support of Legal and General America Inc information, processes and technology initiatives with Smart Action and Regulatory Compliance serving as the Business Analyst for Business Area Unit 1 leading the requirements definition process on a diverse portfolio of projects, both business and IT, including activities and deliverables for defining the business opportunity/problem with zero deficiencies. Leading requirements gathering processes on projects, both 30% business and 70% IT, including activities and helps define the business opportunity/problem, as well as leading the planning and execution of key business analysis Activities. Conducting requirements validation with stakeholders, gains appropriate approvals, and manages the change processes for requirements documentation according to a variety of methodologies (agile, waterfall and hybrid). Ensuring that there is clear requirements traceability throughout the lifecycle of the project and/or each sprint of agile activity. Critically reviewing and evaluating any proposed solutions identifying alignment with business strategies and makes recommendations to key stakeholders to ensure they are fully aware of key risks and assumptions.

Continually evaluating the quality of all deliverables, including those of 3rd parties, to ensure the end product is fit for purpose and are acceptable to all stakeholders. Increased moral 40% by managing, motivating and developing employees at all levels, in a manner that is consistent with the Company’s policies and procedures including the Partnership Agreement, to maximize the performance of the area. Ensuring that appropriate prioritizing, planning, resourcing and contingency for customer issues are integrated into program and resource plans so they are central to reduce the rate of non-deliverables by 60%. Demonstrating flexibility and mobility to support changing customer needs and new ways of working (including Agile development model, LEAN) Understanding the principles of Business Transformation and is able to translate these principles into business/people change activities and project outcomes. Ensuring that the principles of Conduct Risk and Treating Customers Fairly (TCF) are embedded into day to day operations to deliver good customer outcomes at all times. Ensuring that all business processes and internal controls with the BA role are designed and performed in a way that delivers good customer outcomes and demonstrates effective management of Conduct Risk.

CollabraLink Technologies Inc, McLean, VA

Senior Technical Business Analyst 2018 to Present

In support of the Department of Education, Operations and Maintenance (O&M) Division, Financial Student Aid, as part of an IT organization for the eZ-Audit System. Duties entail reporting to an IT Project Manager and Program Manager for the documentation of requirements as defined by the business users. Ensuring that designs meet Department of Education technical standards. Serving as a bridge between the business problems and the technology solutions relative to business systems. Analyzing and map the risks associated with product release with zero deficiencies, transforming and ultimately resolving the business problems with the help of technology through the use of technology architecture, tools, and Appian agile BPM software application. Assisting in daily scrum for each epic. Possessing understanding of business processes and systems capability. Participating in developing and/or modifying requirements, business design specifications, user training and documentation. Researches and documents business issues. Translating business requirements to technical staff to ensure that requirements are incorporated into system design. Participating in daily scrum for each epic. Developing use cases and user stories. Developing Master Test Plan, creating UAT test scripts, testing UAT test scripts and System test scripts and documenting in SharePoint. Creating modeling for demos with clients and key stakeholders. Assisting Human Resources with the preparation of packets for the I-129 Petition for a Non-Immigrant Worker in response to The Department of Homeland Security.

CollabraLink Technologies Inc, McLean, VA

Business Analyst 2017 to 2018

Supported the Department of Labor, Office of the Chief Information Officer (OCIO), Office of Federal Contract Compliance Programs (OFCCP), for the development of the Compliance Management System (CMS). Duties entailed the following providing support to agencies by analyzing propositions and assessing decision-making factors such as strategic alignment, cost/benefit and risk. Worked closely with the Product Manager to define an agile product approach to meet the specific user need. Defined skill requirements and map internal, agency and external resources. Translate requirements into user stories using Jira software tool. Worked with the owning agency to ensure they have the budget to cover the proposed approach and resource requirements during delivery and analyze what provision they have for ongoing running costs. Analyzed and map the risks of this product approach and propose mitigation solutions. Defined how the predicted user and financial benefit can be realized, and how channel shift will be measured. Made recommendation for actions.

ERP International LLC (ERP), USAMRMC Headquarters, OPAA, Fort Detrick, MD

OPAA Program Analyst 2016 to 2017

Supported the USAMRMC Office of the Principal Assistant for Acquisition (OPAA) at Ft Detrick, MD by providing comprehensive enterprise information technology, and strategic IT solutions to manage products to aid in readiness of the warfighter. Provided support for Army and Defense Health Program (DHP) processes and liaise issues and activities programs to include but not limited to DHP 6.7, Joint Warfighter Medical Research Program, other Congressional Special Interest, and Small Business Innovation Research Programs (SBIR) including the Army Technology Area Chief (TAC) within the OPAA. Assisted in developing, tracking, maintaining metrics of the OPAA including but not limited to Levels of Effort. Gathered, assembled, and formated GFEBS budget data and prepared preliminary analysis for budget preparation; assisted in preparation and presentation of preliminary and final budget documents; prepared budget presentation materials; prepared and participated in the preparation of the GFEBS annual budget reporting, including analysis and estimates of expenditures; analysis and projections of revenue; review of intra-department requests and sub-budgets; recommendations on allocations of funds, personnel and account coding.

Assisted with creation of briefings slides and presentation material including planning, presentations, agendas and outcomes. Organized, collected and aggregated data from coordinating offices including but not limited to Product Status Reviews, staff site visits and administrative tasks. Reduced administrative costs by 40% in support office personnel with coordination, responses and tracking of taskers issued through USAMRMC and other offices. Performed EA duties on Wednesdays and assisted through-out the week to help meet the OPAA administrative needs involving scheduling meetings with OPAA personnel, usage of the PAA CR, and other administrative duties. Conducted and supported market research and assessment on medical technology needs in support of OPAA and maintained databases and reports on a regular basis. Provided support to the OPAA Analyst team. Obtained competencies to perform duties in support of and in the absence of the team or to supplement performance of tasks when needed.

GTI Federal Incorporated, USAMRMC Headquarters, eIT Project Management Office, Fort Detrick, MD

Requirements Manager 2015 to 2016

Supported the Project Manager and Chief Systems Engineer of the eIT PMO Office, USAMRMC, FT Detrick gather, analyze, document and validate the needs of the project stakeholders and translate those needs into formal requirements/specifications statements. Played a central role in collecting and disseminating end user requirements for the customer community and the product development team. Converted high-level requirements into viable sets of specifications for acquisition implementation of an IT enterprise capability. Acted as liaison between the stakeholders/users and the eIT PMO office supporting the product sponsor, liaison officer, and product lead in the requirements gathering phase to capture stakeholder requests and define requirements. Coordinated requirements with systems engineering and development and test/validation engineering and product leads. Documented business processes using Microsoft Visio. Ensured traceability of requirements/specifications through the projects' Product Development Lifecycle via the Requirements Traceability Matrix. Verified that the business functional capabilities that were requested have been met.

AMDEX Corporation, USAMRMC Headquarters, Office of Surety, Safety and Environmental, Fort Detrick, MD

Program Analyst III 2011 to 2014

Increased user continuity of both the SSES database, and the Oracle forms on the 11G platform; reducing proposal review processing time by 10%. Slashed administration costs 30% by streamlining Safety Specialist accident, incident and near miss reporting to generate trending analysis data of 15 activities worldwide; ensured the continuity and enhancements of services while utilizing both the ReportIt and SharePoint databases. Prepared safety strategic plan for presentation to upper echelon with zero deficiencies; defending findings, recommendations through briefings, EXUMS, and statistical analysis in complex written reports for Research and Development. Maintained data and systems for GEFEBS budget tracking and reporting and generated reports; assists section/division with issues related to funds availability, fund transfers and budget compliance.

AMDEX Corporation, USAMRMC Headquarters, Office of Surety, Safety and Environmental, Fort Detrick, MD

Program Analyst II 2007 to 2011

Reduced administration costs 40% by developing and implementing an automated processing tool for all incoming extramural research purposes as part of the ongoing effort of the safety office to expedite the overall safety approval process reducing processing time from 45 minutes to 25 minutes for each proposal. Delivered analysis of systemic issues, conducting root cause analysis, and coordination of appropriate corrective actions in accordance with best possible standard and policy, and prepares complex and sensitive correspondence with zero deficiencies. Mitigated issues during the proposal continuing review process reducing duplicity and increasing data integrity in conjunction with awards funded by various Project Management Offices. Assisted in the documentation and development of a budgeting system or solution to include, defining user requirements, documenting GFEBS budget process and flows, assisting in the configuration and testing of the GFEBS budget system

AMDEX Corporation, Office of Research Protection, Quality Assurance, Fort Detrick, MD

Program Analyst I 2003 to 2007

Lowered administration costs 70% by re-engineering proposal review (cradle to grave) process for compliance utilizing relational databases such as: the Electronic Records Management System (ERMS), the Electronic Grants System (EGS), and the Surety, Safety and Environmental System (SSES). Introduced new Surety, Safety and Environmental System (SSES), a new relational database, increasing efficiency of proposal review process by 90%: implementing the SSE Phase I and II process of scope planning, testing of all data steps such as follows: functional requirement specification, schema, migration, validation, and change control necessary. Performed business and/or budget management tasks to include budget support. Prepares budget schedules in GFEBS, performs data analysis, vouches transactions, and verifying account balances. Conducts analysis of appropriate consulting tools to satisfy program requirements and creates project deliverables.

AMDEX Corporation, Office Regulatory Compliance and Quality, Human Subjects Protection, Fort Detrick, MD

Executive Assistant, Proposal Administrator, New Hire Trainer 1999 to 2003

Cut administration costs 20% by implementing of Standard Operating Procedure for regulatory compliance

for proposal management with zero deficiencies and by converting Microsoft Excel spreadsheet mail log into

Access database. Established and maintained naming convention for 6000 proposals using unique identifiers

for multiple funding years. With a cost savings of $10,000 coordinated effort to mitigate duplicity in data

usage between four branches within the Office of Regulatory Compliance and Quality; ensuring projects are

administered in conformance with guidelines and regulations by training scientific reviewers, student hires

and grant managers on protocol review process while both establishing maintaining liaison with internal and

external entities. Served as an extension of the US Army Medical Research Acquisitions Activity. Assisted with the financial management engagements and overall GFEBS budget management. Provided technical, budget and managerial skills to ensure all deliverables met the requirements and deadlines. Responsible for resolution of GFEBS audit, accounting, and reporting issues. Assisted the Contracting Office with providing oversight of multiple financial management services and related to the cradle to grave medical research projects for numerous research programs.

IBM Incorporated - Bethesda, MD

Executive Assistant 1998 to 1999

Marginalized manufacturing costs 60% by stream-lining services while providing executive assistance and

secretarial support for three Principles: the manager of Computing - Americas, the manager of net.compute

- US, and the manager of EMEA LifePRO Global Services; back-up support to the VP of Consulting US.

Coordinated conference meetings using the Internet IBM RESERVE URL listing including catering for special

functions; arranging conference calls and Video Conferencing through MCI both domestic and international;

scheduling of all travel within the US and International through American Express Travel all of which require

extensive calendaring using Lotus Notes; creating presentations/flow charts using Freelance, WordPro and

Lotus 1-2-3; processing Travel Expense Reports; reconciling A/P using VM applications; implementing,

coordinating and tracking of all MAC B request (Move, Add, Change forms) using VM and light I/T support.

MEGAXESS Incorporated - Germantown, MD

Executive Assistant 1997 to 1998

Established fixed costs 60% less by implementing new real-time telecommunication business features;

acquiring office space and furniture, establishing laboratory equipment, registering DUNS Number with Dunn

and Bradstreet as well as providing executive assistance to the President, Vice President and Chief Engineer

of start-up company relocating from Sweden. Negotiated all contracting / leasing agreements; established

corporate accounts; assisted research engineers with handing of all office procedures including preparation of

invoices and keeping record of on time payments. Implemented business development; designing of electronic

reports and presentations using Visio, PowerPoint and Excel. Emphasized areas with improvement measures;

exercising guidance to ensure programs and initiatives of the President were accurately meeting management


STEVENS Institution of Technology - Hoboken, NJ

Executive Assistant 1996 to 1997

Cut variable costs 15% by effectively monitoring accounts payable and receivable: introduced innovative ways

to prepare and monitor purchase order requisites, payroll notices, check requests, and travel reimbursement;

assisted with the day to day running of a research laboratory reporting directly to the Director of Advanced

Technology Institute (ATI). Implemented business development and marketing activities including mailings

and other initiatives; worked with Steven's administrators to provide all necessary support functions for the

staff of ATI. Served as student advocate; supervised Multimedia and Visual Network Laboratories; scheduled

resources and facilities. Analyzed information and data; assessed progress of programs, projects, and

processes. Organized, managed and assisted in oral and written presentation of information to include both

formal and informal recommendations.

TROPICANA Products Incorporated - Jersey City, NJ

Customer Service Traffic Administrator 1994 to 1996

Expanded production savings 10% by evaluating customer service strategic planning for effectiveness; thus,

coordinated and dispatched special orders; corresponded with brokers and various trucking companies

tracking for rate reduction. Processed the sell and delivery of product using VAX shipment tracking reducing

redundancy by 50%. Increased automation processes 20% by converting written slips and receipts into Pallet

Report, Route Data Monthly Report using Excel and Lotus 1-2-3; handled busy switch board; prepared the bills

of laden for Florida office with zero deficiencies; and provided visitor support and OSHA training as needed.


Master of Business Administration, Information Systems, Ashford University, Clinton, Iowa (2012)

Bachelors of Science, Management Studies, University of Maryland University College, Adelphi, MD (2010)

Associates of Administration, Business Administration, Frederick Community College, Frederick, MD (2008)


Possess excellent verbal & written communication skills, interpersonal skills, PC skills, and able to facilitate good rapport with management, researchers and other technical personnel. Proficient in Microsoft Office: Excel, Word, PowerPoint, Access, and Outlook Exchange Server, Visio, SharePoint, Adobe Acrobat, Lotus Notes, Citrix, Oracle Databases, ERMS Database, EGS Database, EDMS, CITI, EDC, eCTD, Knowledge of FAR and DAR, AFESS e-forms; Jira, Appian, DOL OCIO OFCCP Case Management System, DOE eZ-Audit, Citrix, Rational, VDC, NGDC, SQL, BRD, business requirements, COB, RDBMS, other systems such as Oracle Discoverer report tool; GFEBS, DTS, General knowledge of safety and environmental regulations including Federal and Department of the Army for proposal review, DAU IMAC Certified, ACQ101, ACQ202.


American Society of Safety Engineers - Annual off-site training (Active Member)

National Association of Professional Women, Member (Active Member)



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