TRINA L. ROOK

*** ********* ***** ********, ******* 36092 334-***-**** ac8pgl@r.postjobfree.com LinkedIn

SUMMARY

A dynamic, highly motivated and versatile administrative professional with vast expertise in office management, executive and department support and special projects. A friendly, “go-to” and responsive team member who closely considers the needs of the organization. Possesses established capabilities in providing high-level support to managers and departments. Utilizes excellent communication in working with all levels of management and staff. A dependable producer driven to achieve results and exceed expectations and ensure the long-lasting success of a company.

ACCOMPLISHMENTS

Worked with R&D Management on a 4-year renovation project that included the complete rebuild and design of the training room, kitchen area and lobby areas as well as design, innovation and functionality planning of remodeling of office and cubicle areas, work-life lounge, full lobby and visitor areas to support 160+ employees.

Supported pilot group testing for FB Workplace, Yammer, Sharepoint and MS OneDrive collaboration tools that were successfully implemented 2018 YE for the Rheem Corporation.

Designated SME for administrative technology implements in R&D

Administered the Patent Process documentation for Rheem Water Heater Division (WHD) including notarizing invention disclosures, requesting patent filing and issue award checks and maintaining patent status report for all active WHD patent applications.

AREAS OF EXPERTISE

Administrative

Customer Service

Time reporting

Presentation development and training

Internal/External Productivity Databases

File Management

Webpage update and support

Project Management

Administrative team lead/supervisor

Written and verbal communication

EXPERIENCE

RHEEM MANUFACTURING COMPANY Montgomery, Alabama 1995 – 2019

Internationally recognized Water Heating Manufacturer

Executive Assistant, Research and Development 2003 - 2019

Responsible for overall Administrative Support for R&D staff consisting of up to 7 managers and 100+ R&D staff. Performed duties including travel arrangements, budget consolidation, webpage updates and weekly project reports. Processed R&D invoices with AP and generated R&D purchase orders. Drafted announcements. Instrumental in department’s new employee orientation program. Oversaw staff meeting planning and scheduling, department meeting notifications and multiple meeting room schedules. Maintained office and janitorial supplies as well as submitted facility maintenance requests and follow-up with janitorial contractors with cleaning issues and requests.

Updated Rheem WHD AHRI (Air Conditioning, Heating & Refrigeration Institute) Certified product listing database along with electronic filing. Included referenced test report documentation for water heater models passing certification criteria by the U.S. Department of Energy (DOE).

Utilized Oracle ERP System for expense reports, requisitions, purchase orders, item master, bills of material, contracts, and business intelligence custom reporting.

Handled confidential information including budgets, spending analyses, non-disclosure agreements, job offering details, vendor contracts, and project details.

Senior Administrative Specialist, Research and Development 2002 - 2003

Performed duties including travel arrangements, meeting planning and scheduling, and budget consolidation. Managed confidential information including department budgets, monthly spending analyses, non-disclosure agreements, and project details. Processed invoices and purchase orders. Developed and communicated department announcements. Participated in new employee orientation. Maintained office supplies. Managed meeting room schedules.

Executive Secretary, Research and Development 1996 - 2001

Supported management with administrative tasks including travel arrangements, meeting planning and scheduling, budget consolidation, and other department-related information. Worked closely with department of 70 employees regarding administrative processes and procedures. Processed invoice and purchase order. Developed and communicated announcements, as well as maintained office supplies. Managed meeting room schedules.

Secretary, Research and Development 1995 - 1996

Worked closely with department of 60 employees. Performed duties including administrative processes and procedures, invoice and purchase order processing, office supplies maintenance, and data filing.

COMPUTER SOFTWARE AND HARDWARE SKILLS

Microsoft Office Suite (Word, Excel, Outlook/Skype, PowerPoint, Project, Access, Visio)

Microsoft Windows

Oracle ERP System - Projects, iProcurement/Purchase Orders, Item Master, Bills of Material (BOMs),

iExpenses – expense reports, Contracts, Business Intelligence Custom Reporting

Collaboration Tools - Sharepoint, OneDrive, Yammer, FB Workplace, Skype, Facetime

Ultramar Travel System - booking travel online

Application Xtender Database

AHRI Product Listing Database

Webpage development - Sharepoint intranet

Video conferencing equipment

Video projection system operation - Wireless connection

Experienced with all office equipment – network copier/printer, scanners, fax, video projection systems, digital phone systems

EDUCATION

Elmore County High School Eclectic, AL

High School Graduate

REFERENCES

Vanessa Rhodes Wetumpka, AL 334-***-**** ac8pgl@r.postjobfree.com

Joe Boros Montgomery, AL 334-***-**** ac8pgl@r.postjobfree.com

Jan Upchurch Millbrook, AL 334-***-**** ac8pgl@r.postjobfree.com

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