Steven Morris
***** ******* *** * ************, TN 38017 405-***-**** ac8p9o@r.postjobfree.com
Quality-driven, customer-focused HR professional offering over 9 years of HR experience in aerospace, manufacturing, oil & gas, financial, and people services industries. Strategic management of employee recruitment and retention, staff development, mediation, employee relations, benefits and compensation, HR policy development and implementation, and legal/organizational compliance. Labor relations experience with over 4 years of supporting organizations covered by collective bargaining agreements. Career success through establishment of strong employee engagement teams and management partnerships. Entrepreneurial mindset. Passionate about growing successful HR teams and HR professionals through individual development and process ownership. Scheduled for SHRM-SCP certification test in January 2019.
Key HR Skillset
Employment Law/OFCCP
FMLA/ADAAA/EEO/WC
HRIS-Workday/ADP/SAP
Staff Recruitment & Retention
Employee/Labor Relations
Compensation & Benefits Administration
Training & Development
Performance Management
FLSA Administration
Professional Experience
UNITED TECHNOLOGIES CORPORATION-CARRIER CORPORATION
Sr. Labor Relations Representative, Collierville, TN 04/2017-Present
Responsible for providing strategic direction and consultation to management in all aspects of labor relations for a population over 1600+, ensuring compliance to collective bargaining agreement and strategic alignment to organizational goals.
Developed and facilitated a multi-day supervisory leadership course that emphasized growth in leadership and communication skills through character-based curriculum and project assignments. Focused on growing a strong inclusive and engaged workforce through culture change management and social responsibility initiatives. Reduced attrition 4.5% in 2017, and 5.3% in 2018. Driven to reducing grievances and disciplinary actions through process improvement, and consistent transparent communication with a focus on self-direction and accountability of associates. Process and culture improvements resulting in average reduction of grievances of 12%, and disciplinary actions of 7%, year over year. Responsible for contract negotiation action planning including benchmarking, business outlook, lean transformation initiatives, and market driven analysis of compensation and benefits to optimize business growth and stability of the workforce. Responsible for HR excellence and compliance through auditing and HR operational reviews. Responsible for forecasting and sustainment of headcount needs while driving process improvement and automation opportunities to reduce headcount. Representative for all external HR communications including EEOC, Labor Board, and Arbitration correspondence and investigations.
UNITED TECHNOLOGIES CORPORATION-PRATT & WHITNEY-MILITARY ENGINES
HR Manager (Promotion), OKC, OK 09/2016-04/2017
Directly responsible for leading HR operations including (2) HR generalists and multiple business units and locations supporting 300+ personnel. Included HR Client Manager responsibilities for North American sites with substantial responsibilities on international assignments and organizational design to support defense partnerships.
HR Client Manager, OKC, OK 08/2014-09/2016
HR Client Manager directly responsible for supporting over (420+) personnel in Oklahoma City Operations, F119 Field Services, F135 Field Services, program executives, and other organizations.
Directly responsible for all human resource operations, providing support to multiple programs and operations in multiple locations. Partnered with Industrial Relations organization for managing 205+ management represented hourly employees in addition to 75+ union represented hourly employees at (1) field location. Conducted all internal employee investigations and complaints. Responsible for multiple HR initiatives to drive diversity and inclusion, ensuring a positive work culture. Assisted and coached managers regarding recruitment, retention, employee relations, performance management and employee development. Recognized and leveraged talent of existing employees across multiple business units leading to a reduction in attrition by 5.5% and increased succession bench strength. Strategically minded to identify deficiencies and provide functional and realistic solutions.
GUTHRIE JOB CORPS CENTER, RESCARE, INC. -Regional HR Manager, Guthrie, OK 2013-2014
Directly responsible for daily HR operations and (2) HR personnel while providing key strategic input aligned to business growth initiatives and Department of Labor (DOL) requirements.
Position required reporting structure to the Vice-President of Human Resources. Directly responsible for all Human Resource activities at the center level as well as providing regional support to other Job Corps centers. Accountable for all HR initiatives including staffing, training and development, federal reporting requirements, and managing an HR department based on quality customer service and satisfaction. Played a key role in communicating culture change as well as providing coaching to allow for understanding and acceptance of changes. Provided HR training and coaching with transparency to allow for greater HR growth and understanding for those reporting to this position. Partnered with executive staff to drive accountability while building a successful recognition platform that fostered positive employee engagement, improved positive customer service metrics, and increased performance rating within DOL.
PATTERSON-UTI DRILLING —Regional HR Supervisor Oklahoma City Office, OK 2012-2013
Drilling company with over 650 employees for region of responsibility. Responsible for daily HR operations and HR personnel while providing key strategic input to allow for greater employee growth and increased retention rates. Managed (3) direct reporting employees.
Directly responsible for staffing over 25 rigs in the midcontinent region including staffing forecasts and retention opportunities. Conducted all internal employee investigations and complaints. Partnered with operations to identify, communicate, and re-enforce operational goals and expectations. Played a key role in communicating culture change as well as providing coaching to allow for understanding and acceptance of changes. Partnered with training to increase efficiency in existing training programs, reducing safety accidents while providing innovative ideas to close performance gaps.
MER NO 1 LP —Human Resources Manager-Corporate Office Edmond, OK 2010-2012
Human Resource company providing direct services to Sun Financial, a consumer lending company. Included 60 locations with over 175 employees. Managed (2) direct reporting employees.
Recruited to implement the startup and management of a full spectrum of HR operations, systems and programs in a central location, providing services to over 60 individual finance centers nationwide with over 175 employees. Worked with executive officers to create HR policies and procedures, recruit employees, create group benefits and compensation plans, and develop orientation, training and incentive programs. Managed leave-of-absence programs and personnel records, administered benefits enrollment and programs, and administered HR budget.
PRESIDENT/OWNER AMBASSADOR SERVICES, INC. — OKC/Piedmont, OK 2004-2011
Established parent company to provide various construction services. Included Ambassador Door Services, Inc. and Irrigation Creations, Inc.
Created, implemented, and monitored all facets of daily operations which included client cultivation and solicitation, sales and marketing, risk management, staff management, recruitment, cost and budget management, investment management, proprietary software development, contact negotiations and infrastructure development.
Military Service
UNITED STATES MARINE CORPS, NON-COMMISSIONED OFFICER — Camp Pendleton, CA
Education & Certifications
UNIVERSITY OF CENTRAL OKLAHOMA— Edmond, OK
Bachelor of Arts (BA) in Business Management, 2012
Activities: Worked concurrently during college as a sales rep, owner, and HR manager.
Previously held Professional in Human Resources(PHR) certification from 2012-2017
Scheduled to take SHRM-SCP January 2019