Administrative Assistant

Yolanda

Ravelo Camarena

**** ******** **** **

Conroe, TX 77385

Cell: 303-***-****

Career Focus

I have been pursuing a career focused in an office environment. I am currently seeking a business degree that would allow me to utilize and expand my knowledge. The office responsibilities that I have acquired are answering phone calls, making copies, Microsoft office skills, delivering mail, reviewing clock-in times, scheduling appointments, creating invoices, interacting with customers, and maintaining records. I plan on gaining work experience to be better prepared when I receive my business administration degree.

Core Qualifications

Bilingual (Spanish and English)

Great problem solver

Dependable

Fast learner

Critical thinker

Experience in Customer Service

Proficient in Microsoft Office and knowledge of POS systems

Team Leadership

Education and Training

High School Diploma, 2011

Standley Lake High School – Westminster, Colorado.

I graduated with a 3.3 GPA.

I was a member of the French club

Accomplishments

I have received several commendations and promotions for working hard, efficiently, and having great customer service. I trained several co-workers which improved team work and increased billing every week at Baron HR receiving several bonuses.

Work Experience

Administrative Assistant/JR Recruiter

VIP-Staffing

September 2018

At VIP-Staffing my job consist of meany different task. I am the front desk receptionist, I answer all incoming calls from potential candidates and assist them with any questions or concerns they might have. As a JR Recruiter I assist with staffing of open orders we may have. I source thru Indeed, ZipRecruiter and TempWorks to find the perfect candidate for the client. When possible candidates come in to interview I get them started with the application and the on boarding process once they are all done I go ahead and do a background check and an I-9 once they have been cleared of both we conduct interviews, if all goes well I proceed with a drug screen. On Wednesday’s and Friday’s I insert time sheets thru our VMS and TempWorks, this also consist of inserting time into an Excel spreadsheet.

Front Desk Coordinator/Recruiter

BaronHR

April 2018 – August 2018

I was hired as a front desk coordinator to implement better communication within our company because a large portion of the employees were Spanish speaking. Everyday responsibilities involved greeting potential employees, providing general information regarding available jobs offers, distributing checks, and translating information from employees to managers. Within a month, I got promoted to recruiting. As a recruiter I scanned thru resumes inserted into sites such as Indeed, Zip Recruiter, and Career Builder that matched our daily job postings. Additionally, I advertised available jobs on all social media accounts (Facebook, Twitter, and Instagram). After finding appropriate candidates I called them and set up a time for an interview. Once all interviews were completed I was responsible for processing and scanning all applicant’s information and documents into Avionte.

Team Mentor

Target

October 2016- January 2018

My job consisted of keeping the sales floor stocked. After a few months, I began training new employees on the sales floor and other departments. In addition, I was responsible for doing price changes, sales floor projects, answer incoming phone calls, and inventory. I floated around the store to provide help when employees called in from different departments.

Apparel Employee

Wal Mart

June 2015- September 2016

I was an apparel employee. I restocked the sales floor. I kept the sales floor clean and helped guest with any questions or problems.

Service Contact Center

January2015 to June 2015

24-7 Intouch

I worked for 24-7 Intouch that partners with Sephora. A typical day consisted of reading and responding to emails. I proceeded to answering customer phone calls. Every call involved solving customer problems and maintaining customer satisfaction. I mainly helped guest with lost or late packages. Some customers needed help with payments and some guest just needed help with shopping or product advice. I learned how to problem solve with customers over the phone and how to multi task.

Secretary

January 2014 to June 2015

General Building Material- Denver, CO

My responsibilities as a secretary were to always be aware of the telephone and answer all incoming calls. I had to speak to guest on the phone and answer questions guests had such as, directions, inventory, and any problems with our products. I also had to do accounts receivable and accounts payable. I gathered all invoices and made sure they were correct. I had to check all the bills that needed to be paid and made sure they got paid on time. I did pay roll every week and checked all the worker’s hours were correct. I also organized paper work for the office so everything was where it belonged.

Server

June 2015 to November 2015

Saratoga Casino- Blackhawk, CO

The duties I had to do were to greet guest and lead them to their table. Provide the guests with drinks. Then I had to take the food order. After the food was ready I ran the food to tables. I made sure guest had everything they needed to enjoy their food. I proceeded with giving them the bill and cleaning up and resetting the table. Other responsibilities were stocking and making sure restaurant was always clean.

Host

April 2014 to January 2014

Monarch casino- Black Hawk, CO

The duties I had as a host were to first greet the guest with a smile and explained the sales and the events the casino was having that week, once I made sure everything the guest needed was payed for I then proceeded to seat the guest to a table where they felt comfortable. I answered the telephone and took guests reservations. While I was at the host stand I made sure all the guest needs were needed I answered guest questions and give them directions around the casino if needed.

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