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Administrative Assistant Customer Service

Ajax, Ontario, L1T 4L4, Canada
March 08, 2019

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Damian Galej, BCOMM

*** ******* ******, **** *** 4L4

289-***-**** LinkedIn: damian-galej

Administrative Assistant

Company-focused Human Resource Management graduate with professional work experience. People person who continually looks for opportunities to influence decisions in areas of business development and analysis.

Summary of Qualifications

Demonstrated experience in providing administrative support in banking and hospitality

Bachelor of Commerce Degree in Human Resources Management from Ted Rogers School of Management

Able to work with a diverse team and value others views and experiences

Knowledgeable in learning new concepts quickly and enhancing company success

Excellent communication, organization, and problem solving skills utilized in dealing with different levels of management

Proficient with Microsoft Office, Jonas and Payworks systems to meet daily work responsibilities with data entry

Bilingual: fluent in both English and Polish; able to translate from one language to the other

Professional Experience


Administrative Assistant (Internship) 2019-Current

Using HR Downloads to learn more about current legislation, new information, and upcoming changes in 2019

Conducting pre-screen interviews over the phone for manager, scheduling interview time and location using excel

Entering information into internal pay system of Pay works and Jonas for employees and club financial records

Preparing necessary paper work for each of the departments for annual job fair; job descriptions of job vacancies and questions to be asked my managers for on the spot interviews

Coordinating health and safety re-certifications for Food and Beverage staff

Performing general office duties such as filing, faxing, scanning, and photocopying; administering the purchase of supplies, services, and equipment


Car House Operator (Summer Position) 2017&2018

Inputted information in Excel worksheet on new hires for car house operators’ position, working with the divisional clerk, to ensure that all required documents were obtained for the hiring process

Communicated with the supervisor on matters relating to staff morale and cleanliness of million-dollar vehicles while considering areas in which there can be improvement

Serviced 60 vehicles that needed to leave the division on time each morning, ensuring that deadlines were met, as more were added to the fleet each week


Customer Service Representative 2017

Aligned customer service goals with company strategic plan of being BMO, while providing customer solutions to their everyday banking that resulted in sale being made of $150

Processed financial transactions accurately and prepared end of day balance worksheets in CAD and USD with balances of over $10,000+

Completed new customer and customer request forms for supervisor, to have on file and understand future banking trends, conducted in person and over the phone

Scheduled 3-5 customers a day for appointments with Financial Service Manager’s to discuss financial plans including investments and insurance, through skype



Bachelor of Commerce (B.Comm), Human Resources Management 2018 Toronto, Ontario

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