Block * Lot** Villa San Mateo * Guitnang Bayan *

San Mateo Rizal, 1850

ac8otj@r.postjobfree.com

096********

REMMUEL S. NICOLAS

OBJECTIVES

The TECHNICAL role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.

WORK EXPERIENCE:

UNIFIELD ENTERPRISES INC. Technical Assistant

Panay Avenue, Quezon City July 2017 to February 2018

The Computer Technician’s role is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required as well as maintaining social media, bank website and other duties as assigned.

ACCENT MICRO TECHNOLOGY INC. Technical Support Engineer

Ortigas Center, Pasig, 1605 September 2016 to April 2017

Technical support specialists provide technical support, advice, and assistance to consumers and businesses with technical, hardware, and software system problems. Specialists generally deal directly with end users and must effectively communicate answers in a way they can understand. Some specialists may work on site to modify, install, clean, and repair computer software and hardware.

VIRGEN MILAGROSA UNIVERSITY FOUNDATION Computer Technician

San Carlos City, Pangasinan January 1998 to June 2015

Work Activities

Support and maintain in-house computer systems and desktops. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Also, troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. Our Network Administrators are responsible for supporting IT infrastructure for technology driven companies.

IT technicians offer remote support from an office or they perform hands-on work at the work site, so they help get software, hardware and operating systems installed and configured. They also provide support when problems occur. The roles of a computer technician also include troubleshooting.

TECHNICAL is knowledgeable about computer systems, electronic systems, and software applications.

They can educate people, answer questions, and troubleshoot any related problems about technology-based products and services.

Installing and configuring computer hardware operating systems and applications.

Monitoring and maintaining computer systems and networks.

Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

Replacing parts as required.

Providing support, including procedural documentation and relevant reports.

Setting up new users' accounts and profiles and dealing with password issues.

Testing and evaluating new technology.

Conducting electrical safety checks on computer equipment.

Helping clients identify technical risks within their IT environment.

Testing systems to make sure that they are working properly.

Accurately document instances of hardware failure, repair, installation, and removal.

Support development and implementation of new computer projects and new hardware installations.

Computer software and hardware troubleshooting knowledge and experience like Desktop Computer and Printer.

Troubleshooting, repairing, and maintaining both software and hardware and equipment to ensure optimal workstation performance.

SPECIFIC AREAS OF RESPONSIBILITIES:

LAN 1 Lab. & 1 SERVER: with 50 units of desktops LAN 2 Lab. & 1 SERVER: w/ 50 units of desktops

Centrum Building-Computer Science Pharmacy, Business Administration Bldg.

Students - Year round, beginning of classes Students - Year round, beginning of classes

SISTER OF MARY BOYS TOWN Computer Technician

Bo. Adlas, Silang Cavite City June 1997 to December 1997

Computer technicians manage repairs, installation, and maintenance of computers and laptops. Apart from handling stand-alone computer issues, they also lead network problems.

MAPLE COMPUTER CENTER Computer Technician

Dagupan city, Pangasinan April 1996 to March 1997

Computer repair technicians fill this need, and while their specific responsibilities can vary from position to position, their duties often include: Installing hardware and software systems. Maintaining or repairing equipment. Troubleshooting a variety of computer issues.

EDUCATIONAL:

Virgen Milagrosa University Foundation De Ocampo Memorial High School

Electronics Computer Technician Secondary Education

Martin P. Posadas Avenue, Nagtahan, Metro Manila (1981 - 1985)

San Carlos City, Pangasinan (1994 - 1996)

ELIGIBILITY:

PC OPERATIONS NC II COMPUTER HARDWARE SERVICING NCII

Certificate No. 070********* Certificate No. 080*********

Issued on: October 31,2012 Issued on: September 06, 2008

Valid Until: October 31, 2012 Valid Until: September 06, 2013

Tesda, Lingayen, Pangasinan Tesda, Lingayen, Pangasinan

SKILLS:

Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.

Well-versed in installing windows, software, applications, antivirus, and patches.

Working knowledge of modern networking devices and printers.

Demonstrated ability to read and understand technical manuals and schematics.

Adept at repairing computer hardware including Windows-based Computer Desktop platforms.

Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results.

Extensive experience in backup and image management software.

Proven record of managing time and priorities effectively.

Known for working efficiently without supervision.

Committed to learn and relate technical concepts promptly.

Proficient in working with end-users remotely.

Demonstrated expertise in Microsoft Windows XP, Vista, 7 and 8.

Effective skills in supporting server-room team.

Strong attention to detail.

Good organizational skills.

SEMINAR ATTENDED:

1 day in-house Laboratory Safety Seminar under the VMUF Faculty Development Program January 23, 2013 VMUF, San Carlos City, Pangasinan.

Tabulator January 25 and February 2-3, 2011 VM Centrum, San Carlos City, Pangasinan.

Living the Virginian Values in the Workplace June 22, 2010 VMUF, San Carlos City, Pangasinan.

PERSONAL PROFILE:

Date of Birth : November 02, 1966

Marital Status : Separated

Nationality : Filipino

CHARACTER REFERENCES:

Mr. Jonathan Nabajo Mr. Efren Ignacio Mr. George Pineda

AMTI, Field Supervisor VMUF Dean, College of Comp. Science UEI, Executive Manager

Ortigas Center, Pasig, 1605 San Carlos City, Pangasinan Quezon City

I hereby certify that the above information are complete, true and correct to the best way of my knowledge, beliefs and abilities.

Remmuel S. Nicolas

POSITION: IT / COMPUTER TECHNICIAN

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