Rachael A. Black

**** ****** *****, ***** *****, MO, 63123, USA

217-***-**** · ac8orl@r.postjobfree.com

SUMMARY

Medical Technology Professional who consistently exceeds expectations and productivity goals. Proven capacity to design, modify and implement laboratory procedures and policies. Well versed in hematology, microbiology, mycology, virology, parasitology, immunology, serology, immunohematology, clinical chemistry, and urinalysis as they relate to clinical laboratory practice. Educational foundation in clinical laboratory testing of human blood, urine, and other body fluids or tissues, using manual or automated techniques.

OBJECTIVE

To further my career in the healthcare field by obtaining a position as a Medical Technologist.

RELATED COURSEWORK

Organic Chemistry I & II Biochemistry Quantitative Analysis

Microbiology Genetics Anatomy & Physiology I & II

Immunology

EXPERIENCE

Clinical Laboratory Specialist III- Creative Testing Solutions

January 2018-Present

4050 Lindell Boulevard, Saint Louis, Missouri, 63108, USA

Responsible for performing routine testing of biological specimens using automated and manual testing methods. Primarily work in the Immunohematology or Red Cell Laboratory though cross-trained in the infectious disease laboratory which primarily tests using nucleic acid testing (NAT). Well versed in GMP as well as specific requirements for NAT. Monitors and responds to errors on automated instruments as well as has a close eye during manual testing to observe problems that would otherwise get overlooked. Due to experience can handle most errors or problems on my own, but seeks help from upper management as needed. Works with other team members to ensure timely and quality test results. Performs routine maintenance on equipment, identifies equipment malfunctions, and notifies appropriate staff if further attention is required. Prepares and labels all reagents as needed. Assist in monitoring reagents and supplies, and notifies appropriate staff when more is needed. Preforms reagent qualifications and CAP surveys. Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management. Maintains accurate records and documentation by also performing record review before sending on results to the customer as well as during testing. Ensures maintenance of donor, patient and employee confidentiality. Assures quality customer service to all customers. Maintains the cleanliness of equipment and work areas and adheres to all safety guidelines. Assists on process improvement teams, as required.

Awarded with a SPOT award in December 2018 for my hard work on the Work Life Committee.

Laboratory Technologist I- American Red Cross

August 2017-December 2017

4050 Lindell Boulevard, Saint Louis, Missouri, 63108, USA

Preform automated and manual tests in the Immunohematology laboratory. Follow procedures per work instructions, and other regulatory agencies. Using proper specimen and reagent handling, as well as labeling, processing, preparation, transportation, and storage to reduce reagent waste and maximum efficiency. Interpreting test results, identifying, and solve testing problems in the laboratory as they arise. Preforming maintenance on instruments, and other equipment in the laboratory. Working as a team player, and assisting other technicians in the laboratory when help is needed. Providing excellent customer service when answer phone calls from vendors, and internal and external customers.

Laboratory Technician I- Adecco Medical & Science/American Red Cross

August 2016-August 2017

4050 Lindell Boulevard, Saint Louis, Missouri, 63108, USA

Preform automated and manual tests in the Immunohematology laboratory. Follow procedures per work instructions, and other regulatory agencies. Using proper specimen and reagent handling, as well as labeling, processing, preparation, transportation, and storage to reduce reagent waste and maximum efficiency. Interpreting test results, identifying, and solve testing problems in the laboratory as they arise. Preforming maintenance on instruments, and other equipment in the laboratory. Working as a team player, and assisting other technicians in the laboratory when help is needed. Providing excellent customer service when answer phone calls from vendors, and internal and external customers.

Junior’s Sales Supervisor- Kohl’s Department Store

August 2015-June 2016

1600 Ford Avenue, Effingham, Illinois, 62401, USA

Greet and assist customers with questions and concerns. Keeping a clean workspace and clean store. Working as a team and helping other associates in other areas of the store as needed. Insures new and returned merchandise is set on the sales floor according to company standards. Assist with prices changes, call backs, and training of new employees. Leading the department associates in misses, juniors, and men’s while delegating tasks to department associates and when complete recognizing department associates that are being outstanding. Soliciting, entering, and activating Kohl’s Charge Cards for customers along with running POS system to insure highly satisfied customers. Always maintaining a positive attitude and willingness to show initiative to better the company.

Men’s Sales Supervisor- Kohl’s Department Store

May 2015-August 2015

1600 Ford Avenue, Effingham, Illinois, 62401, USA

Greet and assist customers with questions and concerns. Keeping a clean workspace and clean store. Working as a team and helping other associates in other areas of the store as needed. Insures new and returned merchandise is set on the sales floor according to company standards. Assist with prices changes, call backs, and training of new employees. Leading the department associates in misses, juniors, and men’s while delegating tasks to department associates and when complete recognizing department associates that are being outstanding. Soliciting, entering, and activating Kohl’s Charge Cards for customers along with running POS system to insure highly satisfied customers. Always maintaining a positive attitude and willingness to show initiative to better the company.

Recognized for Associate of the Month, July 2015

Received recognition for highest men’s sales in the region on June week 3, or Father’s Day weekend 2015.

Sales Associate- Kohl’s Department Store

June 2014-May 2015

1600 Ford Avenue, Effingham, Illinois, 62401, USA

Greet and assist customers with questions and concerns. Keeping a clean workspace and clean store. Working as a team and helping other associates in other areas of the store as needed. Insures new and returned merchandise is set on the sales floor according to company standards. Assist with prices changes, call backs, and training of new employees. Soliciting, entering, and activating Kohl’s Charge Cards for customers along with running POS system to insure highly satisfied customers. Always maintaining a positive attitude and willingness to show initiative to better the company.

Received several “Yes You Did” notes from co-workers and managers recognizing greatness and going above and beyond for the store.

Cashier- Mach 1 Food Shop

April 2013-August 2013

2911 Banker Street, Effingham, Illinois, 62401, USA

Greet and assist customers with questions and concerns. Keeping a clean workspace and clean store. Insuring fresh products are conveniently ready for the customers purchase at all times. Drive current sales to maximize profit for the company. Insure new freight is merchandised correctly and stocking as needed. Assist in the training of new employees and constantly being ready for improving changes to the company. Run POS system in a timely manner to insure customers get the quick and conveniently feel the company is trying to give the customer.

Server- Gabby Goat American Pub & Grill

July 2012-October 2012

303 East Fayette Avenue, Effingham, Illinois, 62401, USA

Escort patrons to their seats and inform them about the daily specials. Assist customers by explaining menu items and history of the restaurant. Check patrons’ identification to insure they are of legal age requirements to consume alcoholic beverages. Take patrons food and drink orders while also insure that customers are comfortable and enjoying their stay. Itemizing the receipt and tend to POS procedures with the patron’s bill. Stocking service areas and keeping a clean workspace. Always maintain a positive attitude and help fellow co-workers as needed.

Cashier- Mach 1 Food Shop

October 2011-July 2012

2911 Banker Street, Effingham, Illinois, 62401, USA

Greet and assist customers with questions and concerns. Keeping a clean workspace and clean store. Insuring fresh products are conveniently ready for the customers purchase at all times. Drive current sales to maximize profit for the company. Insure new freight is merchandised correctly and stocking as needed. Assist in the training of new employees and constantly being ready for improving changes to the company. Run POS system in a timely manner to insure customers get the quick and conveniently feel the company is trying to give the customer.

EDUCATION

Eastern Illinois University

Bachelor of Science in Biological Sciences

August 2016

Lakeland College

Associate of Science

May 2013

CERTIFICATIONS

CPR Certified by American Red Cross

Basic Life Support for Healthcare Providers

Valid through December 2020

REFERENCES

References available upon request.

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