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Customer Service Accounting

Columbus, OH
March 05, 2019

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Susan Y. Moore

*** ***** ******* ****. #***, Columbus, OH 43214



Effective communicator, having consistently demonstrated the ability to liaison between various department and agencies in support of business objectives.

Strong Accounting and financial reporting skills, with the ability to efficiently analyze pertinent information to ensure correct outcomes.

Proficient in Microsoft Excel, Word, and Office.

Receptive and welcoming to the introduction of new skills and areas of expertise. Possess a strong desire to continue learning new skills and bolster existing abilities.


United Producers, Inc.-Columbus, OH 2018-Present

Accounting Clerk

Provide accounting support to the finance and accounting departments

Process transactions from branches for daily business activities, including accounts payable and accounts receivable

Assist with the collection of written invoices from 40 branch markets averaging 250 invoices per day

Research, track and restore accounting or documentation problems

Use cloud technology to gain efficiency in the hand of branch and corporate office documents in accordance with the company’s retention policies

Assist Advanced Hog Marketing (AHM) in processing business activities through use of computer system and generate customer checks and buyer invoices

Prepare bookkeeping packets and provide accounting reports through computer systems and needed by management

Provide excellent customer service by solving problems for customers and management as quickly and efficiently as possible

Labor Max-Hilliard, OH 2017-2018

Temporary Associate

Checked and processed all invoices for payment, including obtaining approvals and coding to the appropriate cost center and general ledger account

Input invoices relating to purchase orders in the payables system, verified vendor product, quantity and dollars charged between purchase order conformation and invoice.

Conducted necessary research to obtain invoice, receiver or other documentation in order to process payments in a timely manner.

Maintained the invoice “hold” file and cleared discrepancies in order to make payments

Reconciled vendor statement, researching and rectifying discrepancies. Processed discount invoices in a timely manner to capture all available discounts

Answered/addressed vendor and branch location inquiries

Assisted with monthly closing process

Other duties as assigned

Kelly Services-Huntington, WV 2016-2017

Temporary Associate

Assembled financial reports by collecting, analyzing, and summarizing account information

Overseen account by verifying, allocating, and posting transactions

Monitored accounts by balancing entries

Overseen and maintained a well-run system to count for financial transactions by establishing a chart of accounts, defined book-keeping policies and procedure

Examined payment received and recorded deposits

Maintained quality historical records by filing documents

Gallia County Health Department-Gallipolis, OH 2013-2016

Payroll Clerk

Process payroll every pay period

Maintain payroll processing records by gathering, calculating and inputting data

Computed employee take home pay based on time records, benefits, and taxes

Answered all staff questions about wages, deductions, attendance and time records

Received and coordinated requests for leave and other absences

Handled change in exemptions, job status and job titles

Identified, investigated, and resolved discrepancies in time sheets and payroll records

Honored confidentiality of employees’ pay records

Computed payroll reports for record-keeping purposes or managerial review

Determined organizations tax obligations by calculating national and council taxes as well as National Insurance contributions

Performed the distribution of wages through issuance of paper check or direct transfers to employee’s bank accounts

Assisted the Deputy Registrar with the issuance of birth and death certificates


Associate Degree, Business Administration Lancaster, OH

Ohio University

Honorable Discharge-Rank: Specialist (E-4)

United States Army

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