Samson Ikhiede

(H) 780-***-**** ac8opi@r.postjobfree.com Edmonton, AB T6J 5T6 linkedin.com/in/sikhiede

SUMMARY

Result driven analyst with experience in Information systems focusing on

●Implementing scalable business-driven solutions, strategy planning and business process reengineering (AS-IS/ TO-BE) with a keen focus on maximizing business value.

●Business relationship management and stakeholder engagement with demonstrated proficiency with waterfall and agile methodology for Project Delivery.

●Experienced in data analysis, change management and project management.

●Strong analytical and presentation skills, using Microsoft Office tools and Google Suite for collaboration

●System Integration and User Acceptance Testing (SIT/UAT)

EXPERIENCE

TDR Device Tester

Alberta Health Services September 2019 – November 2019

Project: CONNECT CARE – Wave 1

Tested devices to ensure readiness under Connect care in line with the test script.

Communicated with other team members to resolve any issues before escalation.

Participated in daily scrum meetings to overcome issues, address changes and report on progress.

Provided training (shadowing) and first-line support for new testers.

Business Analyst (Consultant)

Pont Vert Consulting, Edmonton May 2019 – September 2019

●Analyzed business processes for the identification of defects, gaps between current and future state while outlining the required strategies to achieve the desired future state.

●Acted as the liaison between the business and IT, providing the voice of the customer.

●Elicited business rules, business requirements, data requirements, workflows, and business processes.

●Led the conceptual and functional design of the business processes within the ERP solution functionalities.

●Worked with developers to refine user stories, implement, develop test scripts, testing and user feedback.

Business Analyst & Technology Account Manager March 2012 – December 2018

Samsung Electronics, West Africa

Projects: E-Learning Solution, Mobile App, ERP Systems, Business Process Re-engineering

●Collaborated with product and engineering team members to define and develop new product concepts, leading to a win of >200K units of Samsung tablets for B2G.

●Developed and executed project plans, including risk, scope, communication with stakeholders and reporting.

●Led consultations and facilitated stakeholder meetings across the organization to establish plans and business cases for enhancement of existing or implementation new systems.

●Developed and documented best practices, procedures, and corporate frameworks for organizational change management and business process reengineering, including providing training to others as needed.

Business Intelligence & Application Support

●Tracked all project tasks, issues, change requests while ensuring documentation and status update/report.

●Created metrics to measure performance, monitoring and continuous improvement, and aligned KPIs to enterprise and departmental objectives.

●Created business requirements, functional specifications and technical requirements

●Collaborated with 3rd Party providers for new feature development for SCM module (within SAP) to capture the Orders, Credit limit, Account Receivables/Payables, Overdue and contract status for Distributors/Partners.

●Analyzed existing processes and worked with stakeholders to improve their efficiency and effectiveness

Data Analyst and Solution Implementer

●Implemented a Dealer Management System (ERP) with seamless migration and deployment to over 200 retail outlets, thereby providing quality data for business decisions.

●Worked with teams to prepare business case, and break down strategies into features and user stories to support value delivery.

●Facilitated and managed test cycles in all environment of the ERP solution and led business through user acceptance testing

●Gathered requirements to support the functional or business solution by conducting interviews, workshops, surveys, site visits, process description, document analysis, uses cases, tasks, and workflow analysis.

Information Technology Lead

Incapint Limited, Nigeria September 2007 – January 2012

Project: Land Records Management System

●Achieved 15% cost reduction by deploying Thin Client Network with LINUX flavors in an active directory environment using Win 2003 & 2008, administering rights and privileges.

●Created and executed software test plans, cases and scripts for a cloud-based Land Records Management solution.

●Tracked project and team performance against plans and take effective corrective action as required.

●Worked with business clients and technical teams on the planning, design, development, and implementation using a hybrid (Waterfall-agile) approach.

Administrator

RCCG Jubilee Parish Edmonton February 2019 – Present

System Administration and support for all electronic, digital, mobile equipment, and devices.

Peer-Mentoring and coaching for young adults.

Administrator for Google suite, social media assets, and internal communication.

EDUCATION AND TRAINING

●Scrum Product Owner Certified (SPOC) 2020

●ITIL Foundation Certificate in IT Service Management V4 2020

●Scrum Master Certified (SMC) 2019

●Six Sigma Yellow Belt 2019

●Foundation in Business Analysis 2019

●Certified Data Analytics Professional - Data Analytics Certification Institute 2019

●Certificate in Business Intelligence & Data Management, (NAIT) 2019

●Lean Six Sigma Foundations, (LinkedIn) 2019

●Masters in Information Technology, Ladoke Akintola University of Technology 2011

●Microsoft XP 70/270 MCSE 2006

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