Abdul Samad Dawood
** *** ******, ***. ****, Toronto, M5G 2K5
Cell: 647-***-**** Email: ac8ooj@r.postjobfree.com
Skills:
Proficient in Microsoft Excel, Word and PowerPoint
Working knowledge of Stata (Data Analysis)
Strong client service and data entry skills along with attention to detail
Candidate for Canadian Securities Course (CSC)
Fluent in English and Urdu
Education:
Carleton University, (B.A.) Economics (August 2014- November 2017)
Relevant coursework: Exchange Rates, Project Evaluation, Calculus, Economic Development
Work Experience:
Glentel INC.
Sales Associate (July 2018- Present)
Updating and maintaining customer profiles in database
Processing customer transactions and maintaining cash draw while also assisting with stock maintenance and periodic inventory counts
Assisting senior sales team in preparation for weekly conference calls
Consistently met or exceeded sales quotas by gaining in depth knowledge of product offerings, providing excellent customer service and resolving customer issues
DYL Motorcycles, Karachi, Pakistan
Fall/Winter Intern Rotational Program (Sep 2016- Dec 2016/May 2017-Sept 2017)
Compiled and analyzed historical sales data of key DYL dealerships to create insights that were used for production planning purposes
Created a portfolio of standardized templates to answer FAQs from customers on the corporate website
Initiated the production of a centralized database for the IT department in order to track employee issues, identify trends and monitor average response time
Spearheaded the ‘lucky draw’ attraction at the annual motorcycle safety event; an event attended by 20,000 + members of the industry
Assisted senior sales team with weekly meetings
Carleton University, Ottawa
Economic Society member (September 2015- May 2016)
Responsible for scheduling events and distributing flyers around campus
Volunteered as an usher during club held events, responsible for greeting faculty and students, and signing up prospective students to the society
Created a social media platform to help market events and increase memberships
Ryerson University, Toronto
Student Assistant (June 2014- August 2014)
Managed the library circulation desk. Responsibilities included providing efficient, effective and courteous customer service, facilitating the printing and scanning of documents, and solving library workstation accessibility related issues
Maintained the library circulation software to ensure it was up to date
Assisted with the closing procedures of the library – Responsibilities included shutting down library equipment and managing inventory of library tablets
Extracurricular Activities and Volunteer Work:
Volunteered at WHO (Pakistan) to provide meals to small towns and villages (Jun 2012-Jul 2014)