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Customer Service Administrative Assistant

Location:
Middletown, DE
Salary:
17.00/hr
Posted:
March 05, 2019

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Resume:

Deborah Fiscus

** **** ***** *****

Townsend, DE 19734

302-***-****

ac8olf@r.postjobfree.com

EXPERIENCE

March 2016 – August 2018

Abacus Temp % New Castle County -New Castle, DE

Administrative

Oversee the modification of Mortgage Office Software, enters fiscal information to vouchers, receipts, and statements, customer servicing by accepting payments from walk-in clients for second mortgages – down payment on housing, emergency loans, home repair loans, process and create a deposit, maintain and organize loan files. Preparing detailed accounting reports of funds. Very good at mathematical calculations and pride myself on accuracy.

December 2015 - March 2016

NAPA – Genuine Auto Parts, Middletown, DE

PWR Clerk

Assigned 14 stores to handle paperwork, journal entries, stock corrections, inventory write-offs, Return Authorizations, applying credits, etc.

March 2012 – December 2014

Kelly Services & Delmarva Staffing % State of Delaware – Division of Revenue – Wilmington, DE

Administrative Assistant

Opening mail, Morning Download from Bankruptcy Court, placing hold on Bankruptcy filings, check to see if balances, research Chapter 11’s and file claims, researched report from Register of Wills and filed claims when necessary, and any other administrative duties.

February 2010 – May 2011

Battaglia Electric, Inc. – New Castle, DE

Accounting/Administrative Assistant

AIA Contract Billing, Subcontractor Agreements, submitted Pre-Qualifications for Bids, Bid Preparation, Bid Proposals, Permit Info, Customer Invoicing, Vendor Statements & Inquiries. Computer Advice, Collection Calls, Customer Service Calls, Notary Public

August 2008 – January 2009

Pace Electric Inc., - New Castle, DE

Accounting Assistant

Accounts Payable Invoices, Accounts Receivable calls; Expense Invoices, Payroll; AIA Contract Billing; Customer Invoicing monthly billings; Bid Preparation; Bid Proposals; Vendor Statements and Inquiries; Journal Entries; Bank Deposits; Tax Reporting; Customer Service, Collection Calls, Faxing, Filing, Answering Phones, Secretarial duties, Notary Public.

June 2007 – August 2008

Yellow Transportation – New Castle, DE

Appointment Setter/Biller/Customer Service

Set up delivery appointments for incoming freight, Billing, Customer Service calls, Faxing, Filing, Answering of Phones, and Notary Public.

January 2004 – June 2007

Triangle Electrical Service Co., Inc. – Newark, DE

Office Manager/Accounts Payable

Accounts Payable/Receivable; Expenses; Health & Dental Insurance; Payroll; Human Resources; Vendor Statements & Inquiries; Apprenticeship Program; Bid Preparation & Proposals; Customer Invoicing; Collection Calls; Business Insurance; Tax Reporting; Customer Service; Answering Phones; Faxing; Filing; Notary Public.

February 1997 – February 2003

Wilmington Electrical/Wyman Electric – Wilmington, DE

Office Manager/Accounts Payable

Accounts Payable/Receivables; Payroll; Health & Dental Insurance; Bid Preparation & Proposals; Customer Invoicing; Panel Schedules – for all jobs completed; Bank Deposits; AIA Contract Billing; Collection Calls; Secretarial Functions; Filing, Faxing, Incoming & Outgoing Mail; handled 401k; Apprenticeship Program, Vendor Statements & Inquiries, Assistant to the President; Customer Service Calls, Notary Public.

June 1995 – October 1996

WESCO DataComm – BalaCynwyd, PA

Administrative Manager

Set up new office. Training of new office employees, Setting up inventory in computer system, Inventory Control; Accounts Payable/Receivables; Expense Reports; Customer Billing; Purchasing; Oversee Shipping & Receiving; Reconciling Reports; Collection Calls; Vendor contact and handled Vendor Statements & Inquiries; Customer Service calls; Hiring of new employees, gathering all payroll information and submit it; Incoming and Outgoing mail, Filing, Faxing, Answering phones. Shipping all inventory out and closing down the office in 1996.

July 1984 – May 1995

WESCO – Wilmington, DE

Accounts Payable

1971 – 1973

Bank of Delaware – Wilmington, DE

Customer Service/Installment Loans

TEMPORARY POSITIONS

Accountemps – Accugenix (Charles River) – Newark, DE

Accounting – Cash Receipts, MAS90

Staffmark – HSBC – New Castle, DE

Customer Service & Data Entry – for H & R Block Tax Loan Returns

Randstad – Citibank – Newark, DE

Customer Service – Data Entry for “Cash for Clunkers” Program

Eastern Shore Services Inc. – Wilmington, DE

Accounts Payable/Data Entry – Accounts Payable, Filing, Faxing, answering phones, inputting of company data to new Maxwell Software, Customer Service, Purchase Orders and Receiving data into Maxwell, Notary Public.

EDUCATION

Associates Degree – Office Systems Technology – Graduated 1995 from Delaware Technical and Community College – Wilmington, DE

WESCO – E.P.I.C. Course – completed Bronze Level

DeLaWarr High School – New Castle, DE – Diploma – Business – graduated in 1972

PROFESSIONAL AFFILIATIONS

PhiThettaKappa Honor Society – Delaware Technical and Community College(1995)

State of Delaware – Notary Public (1998 – 2011)

Member of Historic Houses of Odessa (2006 to present)



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