LATRINA P. OSBY

**** ********* **. # *** *****:702-***-****

Danville, IL Email: ac8oku@r.postjobfree.com

PROFESSIONAL PROFILE

Highly motivated top-performing customer service employee with exceptional organizational and communication skills, with the ability to multi-task and thrive under pressure and who is well versed in resolving customer complaints and promoting conflict resolution. AREAS OF EXPERTISE

Service Oriented

Customer Relations

Excellent Communication

Outbound Calls

Team Player

Cash Handling

EVS Porter

Motivated

Inbound calls

Stocking

HouseKeeping

Food Service

CUSTOMER SERVICE EXPERIENCE

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service

Provided Excellent customer service ensuring return visit from every customer serviced

Experienced with high volume sales and retention creating lasting relationships

One year of Customer Service management experience CASHIERING EXPERIENCE

Supervision of employees and all areas of local convi store responsibilities

Responsible for stocking shelves, cooler, food bar, preparing and accurately monitoring temperature of hot food items prepared

Efficiently and in timely manner opened and closed register, processed cash, credit/debit transactions, paid out slot machines, while ensuring compliance with federal regulatory agencies

Ensured the accuracy and safety of all cash handling as well as received reoccurring cash drop and deposits from Brinks

WORK HISTORY

Vons Grocery Las Vegas, NV

Walmart Las Vegas, NV

Direct TV Las Vegas, NV

Jack-n-the-Box Las Vegas, NV