MARIA CARMINA E. ROBLES

Address: Brgy *, Tanauan City, Batangas, Philippines

Email : ac8ojb@r.postjobfree.com

Mobile: +63-917-****-***

Whatsapp: +63-917-****-***

Skype ID: minarobles91

PROFESSIONAL EXPERIENCE

KAMSTRUP MIDDLE EAST FZC

Designation: ADMINISTRATIVE RECEPTIONIST (December 04, 2017-April 29, 2018)

Main Duties and Responsibilities:

- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries

- Directs visitors by maintaining employee and department directories; giving instructions.

- provide general administrative and clerical support

- tidy and maintain the reception area

- Preparing weekly reports.

- Register track on shipments, including guidance of custom clearance.

- Assist the sales team with offers and customers and customer support.

- Register, copy, distribute and file all incoming emails.

- Assist the General Manager as required.

- Report to General Manager.

- Administrative task related to local authority.

- Payment follow up

- Register and follow up purchase orders.

MOUNT MAKILING RURAL BANK INC.

Banking and Finance – 3 years and 6 months experience

Designation: Loan Support Staff 1 & 2 (October 3, 2011-April 15, 2015)

Core Responsibilities

1. Basic Admin Work

2. Basic knowledge in shipping (importation)

Sending customer’s documents via courier.

3. Customer Service

Follow-up of payment via phone call/email.

Assisting the clients when they have questions regarding their loans or other matters.

Answering and transferring phone call.

4. Document Control

Managing customer data including their name, address, contact info in customer information software.

Other Responsibilities

-Computation of Portfolio-At-Risk for monitoring of past due accounts in microfinance loan.

-Monitoring of the clients post-dated checks.

-Monitoring of the payments of regular loan clients

-Monitoring of the due Insurances.

-Preparing DM/CM (as payment for their loan true for those who are depositing in BDO and Advance Depositing on their savings account.)

-Assisting the clients when they have questions regarding their loans or other matters.

-Preparing Computation Slips for those have due on their loan or who wants to fully paid their accounts.

-Preparing reminder letters for those accounts who have due on that month.

-Releasing of the regular loan and salary loan.

-Preparing Loan agreement for every loan releases.

-Compilation of the release forms and other documents and preparing collateral in folder for the titles of the regular loan clients.

-Preparing checklist of collateral in folders for faster and more convenient checking of accounts.

-Checking of Collateral in folders whether they are complete or not and preparing tickets for new accounts for checking purposes.

-Preparing weekly, monthly, quarterly and year-end reports.

EDUCATION

June 2007 – April 2011

Bachelor of Science in Business Administration (BSBA-HRDM)

Major in Human Resource Development Management

La Consolacion College Tanauan – Philippines

PERSONAL INFORMATION

Age: 27

Status: Single

Nationality: Filipino

INFORMATION TECHNOLOGY

Microsoft Office - Word, Excel, PowerPoint

Micro-Banking System

Microsoft Outlook

SKILLS AND CAPABILITIES

Good Communication Skills

Document Control

Computer Literate

TRAININGS AND SEMINARS

Leadership Training – We Lead As We Serve

Academic Seminar -- The Anatomy of an Entrepreneur

Business Forum -- The Best of Times, The Worst of Times-- HR’s Challenges and Agenda in today’s Business Unusual

1st JMAP Convention-- Linking HR Effectiveness to People and Business Outcomes

On-the-Job Training-- Human Resources Section

Team Building

Know your Money and Counterfeit Detection Seminar

*Documents will follow as needed

Contact this candidate