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Manager Customer Service

Dallas, TX
March 05, 2019

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Justin Mcfarland




In my 10 years of working, I've predominately work in the food and warehouse industry Willing to relocate to: anywhere (U.S.A.) Authorized to work in the US for any employer WORK



Associate: Hi-Ho


Dallas, TX - August

2016 to August 2016

I kept the store sanitary and stocks of merchandise filled Management McDonald's - Dallas, TX - May 2016 to

June 2016

Specialize in food quality and o.s.h.a. safe environment. Management Trainee KFC Franchisee - Dallas, TX - March 2016 to May 2016

Responsibilities I made it my personal duty to make sure the restaurant looked and felt clean and friendly for the guest and my team

Accomplishments: Promoted to management

my first 3 weeks

Skills: Hospitality and Customer Service


Sorter North American On-Site - Garland, TX - August 2015 to December 2015 Responsibilities I currently sort through trash that run on a conveyor belt separating anything that looks to be recyclable while making sure my associates and i practice safety the whole shift Host Olive Garden - Dallas, TX - June 2013 to June 2015 I engaged in friendly conversation as I sat guests in a timely fashion introducing guests to their server while I manage restaurant waiting list during high volume to accurately set guest expectations and also sincerely thanked guests as they left and invited them to return

Material Handler

Employee Solutions - March 2012 to December 2012

I was responsible for processing the receipt of all inbound freight by packing slip and purchase order, as well as processing all outbound shipments from the warehouse. I also was responsible for replenishing product that were received into its assigned stocking location and I was responsible for processing, picking, packing, staging, and shipping of all customer orders. Inventory accuracy is were I strive for. Cashier/Prep Eurest Café - May 2011

to April 2012

My job required me to prioritize the prepping duties to reach deadlines in a fast-paced crowded kitchen. Also, I maintained a safe, sanitary, and orderly work area. My duties were to operate electronic cash registers, process cash and credit card purchases, and balance the register at the end of every shift. I made it a duty to make sure all customer requirements were met. I also contain an uncommon ability to work well with the public and effectively deal with angry, irate or disgruntled customers.

Team Leader Jack In The Box - August 2010 to

November 2011

My work included being responsible for my shifts quality and daily reports of service. I am highly talented as a cashier with experience in receiving and recording cash and charge payments. Also, I assisted with new employee training including store policies, services, financing options and register operations. While managing my shift, I also opened and closed the facility. Answer telephone inquiries from customers and stores regarding the status of units and other service issues were also a part of my service.



TRAINER 972-***-**** www.hcadetejas.

Tyler Spears General Manager, Eurest

Fine Dining 469-***-****

Kathy Vega Store manager, Jack

in the box 214-***-****



Masonry Richland Community College -

Garland, TX 2014 to 2015

Criminal Justice/Criminology Jarvis

Christian College - Hawkins, TX 2007 to



Open-minded & quick learner (2 years)


Masonary Construction


AA/NA/ WINNER CIRCLE July 2014 to Present We help everyone keep our sobriety by socializing and fellowship with today problems





Warehouse Experience

Microsoft Excel & Word Staff

Development & Training

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