Solutions-oriented and highly motivated with ability to leverage strong training and experience while excelling in a Information Technology role.
Readily match business objectives with available technologies to meet short- and long-range information management goals.
Excel at preserving data integrity through various backup, recovery, and security strategies.
Proven ability to perform comprehensive root-cause analyses while diagnosing and optimizing management information systems.
Proactively identify emerging technologies to establish secure, robust information sharing.
Talent for quickly learning new information, procedures, and technologies.
UNIX, Windows 7/8.1/10; Oracle, Microsoft Exchange
Microsoft Office Suite, Adobe Creative Suite, Microsoft Access, MySQL,
System Development Life Cycle, Object-Oriented Development & Programming (OOD & OOP), B2B & B2C Point-of-Sale (POS) Systems
Education and Credentials
Bachelor of Science in Computer Networking (expected March 2020)
DePaul University – Chicago, Illinois
Cambria Hotel Group – Chicago, Illinois
Manager on Duty, 10/2017 – Present
Oversee hotel operations including, guest service and registration (check-in/check-out), staffing, room inventory and availability, guest service standards and initiatives, product quality, cost controls, and overall profitability, systems use and management, department management and policy and procedure implementation and enforcement. Communicate with and ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events.
Analyze computer and network issues hotel-wide and implement cost-effective solutions.
Recognized by customers and senior management for excellent service and sign-ups for reward programs.
Previous experience as Network and Sales Intern/Warehouse Logistics for Chicago Distribution Center in Chicago, IL and thorough customer service experience which can be detailed on request.