Contact: 587-***-**** Email: firstname.lastname@example.org
Profile: A resourceful Business Analyst with effective communication, excellent organizational and strong background in project management and information services.
Experience in facilitating requirement sessions for conducting business needs assessment, gathering business and functional requirements, documenting and translating requirements into specifications, developing Use Cases, conducting multiple business analysis such as Gap analysis, Impact Analysis, Root Cause Analysis, cost benefit analysis, modeling business processes and ability to work in a cross-functional team with great flexibility.
Business Analysis Skills Project Management Skills Process Modeling
Communication Skills Interpersonal Skills Teamwork
Data Reporting & Analytical Skills SharePoint IT Management
Software Development Life cycle Microsoft Office Suite Change Management Risk Assessment MS Project Technical Requirements
Agile Methodology MS Visio JIRA
Senior Business Analyst
L & A Data Technologies
Upper Marlboro, USA 2013 to 2017
Performed business needs assessments, gathered, documented and analyzed requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions and workflow analysis.
Participated in data collection with project team members to prioritize the product backlog and define acceptance criteria for testing efforts for application design
Developed requirements plans, managed risks, assumptions and constraints for requirements and communicated them to the appropriate parties
Collaborated with Stakeholders, Business leaders and project team members to align business strategies and technological solutions resulting in 95% project success delivered on time and within budget
Proficient in process models, requirement elicitation & documentation, product planning, data reporting, flowcharting, business architecture, ability to prioritize and provide leadership to team mates, provide creative ideas, collaborate and implement the best idea.
Supported the Project Manager in project planning, comprehensive status report for ongoing project, project documentation, quality assurance, change in scope and other issues
Senior Business Analyst
Mercy Michaels Group
Bowie, USA 2011 to 2013
Facilitated requirement sessions to define high level requirements.
Prepared high level business case to support executive and upper management to make informed business decisions
Worked closely with resources from Operations and IT to define project scope, facilitate business requirements and process documentation to effectively design and implement solutions and operating models
Created, maintained and updated requirements artifacts - Business Requirements Document Functional Requirements Document, Use Case Specification and User Stories
Participated in the continuous improvement of the business processes, research best practices, devising improvements, piloting new techniques, and creating more effective processes 90% of the time.
Participated in Change management processes to support organization development
Business Operations Manager
Mofrankal Healthcare Services
Baltimore, USA 2008 to 2011
Conducted gap analysis by documenting the current business processes and the future business processes.
Prepared high level business case to support executive and upper management in strategic decision making which resulted in 16% increase in clientele.
Conducted Root cause analysis, business and system impact analysis and cost benefit analysis of proposed solution thereby supporting the executive and upper management to make informed decisions that resulted in 20% cost savings of operations.
Implemented Business Improvement initiatives.
Provided strategic initiatives for Human Resources processes, procurement, product planning, resolve issues within departments and compliance with regulations thereby helping the organization retain their licenses.
Conducted vendor selection and collaborated with vendor’s team to
create a strong business relationship that guarantees partnership to last a long time.
Used the In-house System Software for Time capturing capabilities where the system could track the time users spent on various system-based tasks such as creating files/documents, visits to web pages online and emails. Also generated bi-weekly reports using the time capturing function of the system to track employee time and attendance, overtime, leave ledger, employee review, appraisals, salary calculations and review
Business Process Analyst
Armor Consulting Services
Washington DC, USA 2006 to 2008
Conducted improvement and streamlining of business processes
Facilitated workshops and interviewed stakeholders to elicit requirements.
Documented requirements, created use cases and process models.
Conducted coverage analysis to ensure the relationship between scope, detailed requirements and testing, through to implementation.
Interacted with business clients, analyzed business requirements and recommended solutions that resulted in 15% increase in profit and effectiveness of the organization
Identified process strengths and vulnerabilities and conducted researches while recommending areas of improvement for overall productivity and efficiency.
Associates Degree, General Studies 2011
Prince George’s Comm. College, USA
Diploma in Computer Science 2002 Lagos City Computer College-Lagos, Nigeria
Advanced Diploma in Business Administration 2001
Obafemi Awolowo University, Ile Ife, Nigeria
Business Analyst Professional Training 2015
IT Infrastructure Library (ITIL v3) Axelos Training 2017
Scrum Master Certification 2018