ROBERT TAD PINER
Project Management Application Development Microsoft Tools Team Liaison
Risk Management Process Analysis Data Management Team Leadership
Staff Development Critical Thinking Positive Outlook Process Implementation
SQL/DB2 Self-Motivated Customer Facing Business Analysis
User Acceptance Testing Statement of Work Vendor Interaction Project Budget control
Experienced manager with excellent high-profile client project management skills. Action-oriented having a strong ability to communicate effectively with technology, executive, and business audiences. Desire challenging leadership director / project management / consulting / business analysis position with
responsibilities ensuring success for company, and in-turn personal growth
Manager of EDI, Help Desk, and Cloud Operations 11/2017 to Present
DMS Systems – Rocky Mount NC
Manage existing DMS software and develop new System I applications with RPG IV/ILE, CGI, Java, PHP, DB2, and SQL.
Responsible for all EDI applications including XML transaction sets including WebSphere web services.
Responsible for Technical EDI Support and enhancements.
Excellent knowledge in EDI transactions EDI X12, IBM Webservice.
Altova MapForce EDI mapping
Technical Business Requirement Design ( BRD ) written experience and support.
Provide System Support/Help-Desk services to customers.
Manage DMS Data Center servers and firewalls.
Lead efforts to establish High Availability & Disaster Recovery services.
Manage the programming and forms modifications for Laser Forms & Document Center packages.
Assist in management of Change Management System for all DMS programming modifications and enhancements.
President / COO, 12/2015 to 10/2017
Lyons Specialty – Baton Rouge LA
Set comprehensive goals for performance and growth.
Establish policies that promote company culture and vision Oversee daily operations of the
company including purchasing, warehouse, transportation, and IT.
Lead employees to encourage maximum performance and dedication.
Evaluate performance by analyzing and interpreting data and metrics.
Write and submit reports to the CEO in all matters of importance.
Design and implement business strategies, plans and procedures for ERP/WMS.
Participate in expansion activities (investments, acquisitions, corporate alliances etc.).
Manage relationships with vendors.
Lead Functional Business Consultant, 03/2012 to 12/2015
North Carolina Department of Public Instruction – Raleigh, NC
Lead Analyst with the IIS Professional Development Team to document North Carolina requirements and configuration specifications for the Professional Development and Educator Evaluation modules.
Lead contact with the COTS vendor to communicate NC requirements and configuration specifications for the Professional Development and Educator Evaluation modules of the IIS.
Responsible for evaluation of vendor responses to RFP on the Professional Development and
Educator Evaluation modules to determine whether or not the proposed vendor solutions meet NCDPI requirements.
Supplement QA staff during certain phases of the project to test the accuracy of data going into the Professional Development module of the IIS.
Responsible for project implementation timelines, rollout, and training using phased approach.
Work presenting recommendations to IIS leadership team adhering to budgetary guidelines.
County Commissioner, 11/2010 to 12/2014
Wilson County NC
Project Director / Senior Business Consultant / Pre-Sales Consultant, 06/2004 to 03/2012
Retalix Inc – Plano TX (remote position)
Senior / Lead Consultant for implementation of ERP/WMS software at businesses throughout the US and internationally with Tier 1 clients. Client range from 10 million to 15 billion in revenue.
Project lead and presenter for all on-site business model assessment discovering current practices
providing clear understanding of changes as needed.
Project Director management responsibilities for multiple Sr. Business Consultants.
Assist with design and recommendations for all modifications of software to adhere to business
practices at each company.
Lead quality assurance of changes approved and coded.
Work directly with client / professional services / sales force on proposal request.
Preparation / finalization of statement of work (SOW) Responsible for budgeting and forecasting of project timelines, goals and objectives.
Perform Gap Analysis determining issues(gaps) with solution goal to meet client needs.
Determine client testing as needed to ensure preparedness (UAT)
Liaison with Sales department for developing / presenting product functionality review
presentations to current and prospective clients.
Develop and present software application review presentations at annual conference to current and prospective clients.
All activities for clients related to project tasks either as project director or senior consultant were as a billable consultant.
Technology Manager/Project Manager/Senior Programmer Analyst, 10/1990 to 06/2004
Southco Distributing Company – Goldsboro, NC
Design, recommendation, and implementation of all new projects’ ERP/WMS within corporate IS.
Responsible for management of IS department including a senior analyst and two computer
Responsible for proposing and implementing all new hardware/software to add to or replace
existing system setup.
Communicate and train effectively on a technical and non-technical level from the CEO to the
Duties also include analysis/maintenance of existing applications such as inventory control,
invoicing, ordering, financials and all warehousing departments.
Primary contact with all outside vendors within the IS arena to stay within budget.
Developed and lead industry focus group with participation throughout the U.S.
Computer Science Instructor – James Sprunt Technical College 11/1989 to 07/1990
Programming language instruction Fortran, Pascal, Basic
Business Administration instruction Economics, Management
MSIT (Masters of Science: Industrial Technology) Computer Science digital communications, May 2004
East Carolina University – Greenville NC
Bachelor of Arts: Computer Science Business Administration, May 1986
East Carolina University - Greenville, NC
Former Board Affiliations
Board of Trustees (Wilson Community College)
Board of Directors (Wilson Arts Council)
Board of Directors (Wilson County Properties)
Board of Trustees (Wilson County Library)
AITP (Association of Information Technology Professionals) Member Offices held include Vice-President and President of Coastal Plain Chapter
I am a very outgoing, optimistic (always half-full) person. I have worked both as a client and as a project manager working with the same client base I worked for in the past. My travels have earned me great knowledge when understanding culture as well as client business needs and how to associate with enterprise implementation. I am a go-getter in all aspects of life and work. I have always put client needs first with company best interest at heart. I was top billing consultant for many years. I enjoy seeing the client express joy and smiling when the task/job is done and the appreciation they share. The company benefits greatly from this kind of interaction.