Medical Assistant Customer Service

Caitlyn E. Matthews

*** ****** **, *******, ** **928 207-***-**** ***********@*****.***

Objective

To obtain a position in a health care setting assisting patients in away, which will help them get the level of care they need and deserve. I am a fast learner and enjoy working with animals. I am currently in school for vet tech and would like to open a job in this field.

Education

MEDICAL ASSISTANT CURRENT- 10/2018 BEAL COLLEGE

ASSOCIATES IN ARTS HOSPITALITY/ TOURISM 08/2012 UNIVERSITY OF PHEONIX

FIRE SCIENCE UNITED TECHNOLOGY CENTER 2005-2006

DIPLOMA CENTRAL HIGH SCHOOL 09/2003-06/2006

Skills & Abilities

Completion of a Medical Terminology class

Answer phones, make appointments, fax, maintain and updated training records, kept track of kids behaviors via excel spread sheet.

CRMA certified

Phlebotomist certification

Exceptional organization skills

Interaction with clients and their families

Documentation

Microsoft Office

Certifications

CRMA 40 hour 05/24/2017-05/24/2019

CED NO2-23-PA- Phlebotomy

CPR, First Aid 03/26/2018-03/2020

Experience

SECRETARY NFI NORTH STETSON RANCH 10/2016- PRESENT

Answer/ Direct phone calls

Fax

Maintain and update staff training files, emergency contact, employee information

Code and send receipts

Planning special functions

Make appointments for maintenance

Administer medications to residents

Assist staff when a client is in crisis

Help on the floor as staff when staffing is short

Transport clients to appointments or home

ED II KIDSPEACE 08/2016-10/2016

At Kids peace I worked with young child with behavioral, physical and mental disabilities, I worked in a school where we rotated every two hours to new children to help teach them new skills and improve the skills they currently had. I would go to the resident’s hall every morning and help them with their morning route, then transition to breakfast, than to school, we completed school work as well as extra free time when needed, we would often have to put the children in safety holds to keep them from hurting themselves or others when they became upset. We transitioned for both lunch and back to the unit when school was over, we provided sensory time and items to these children to help them better engage in school. I would document after school and attend meetings when required.

MERT ENTERPRISE 11/2015- 04/2017

I assisted clients with intellectual disabilities with everyday living skills. I helped them shop, cook, clean, work, exercise, bath, pay bills, and also assisted with Special Olympics. I was a Special Olympics coach for water and motorized skills.

SALES LANE BRYANT 01/2015- 07/2015

I fitted women for undergarments, cashed individuals out, assisted woman with fitting room needs, pitched sales that were taking place with in the store, placed orders online for customers, applied customer payments to credit line accounts when needed, assisted customers with opening a new line of credit.

DIRECT SUPPORT PROFESSIONAL MERT Enterprises Inc. 11/2015-04/2017

Assisted clients with intellectual disabilities with everyday living skills.

Grocery shopping

Making appointments

Going to appointments

Picking up and reordering prescriptions

Picking up and dropping off to day programs or jobs

Paying bills

Making phone calls

Cooking

Hygiene

Provided transportation

Documentation

CASHIER/ COOK ETNA VILLAGE VARIETY 03/2012-03/2014

Prepared food to order

Delivered food to residents

Cashier

Answered phones

Customer service

CASHIER/ CAKE DECORATOR WALMART 05/2010-04/2011

Decorate cakes

Cash customers out

Stock the bakery floor

Inventory

Phone orders

Clean

Prepare bread and donuts

Open the bakery/ close the bakery

DIRECT SUPPORT PROFESSIONAL HOME LIVING 10/2007-08/2008

Assisted clients with intellectual disabilities with everyday living skills.

Grocery shopping

Making appointments

Going to appointments

Picking up and reordering prescriptions

Picking up and dropping off to day programs or jobs

Paying bills

Making phone calls

Cooking

Hygiene

Provided transportation

Documentation

Administer medications to residents

HOUSEKEEPER EASTERN MAINE MEDICAL CENTER 07/2007-10/2008

Clean patient rooms

Interact with patients

Get nurses when the patients needed assistance

Cleaned breakrooms, bathrooms, hallways, waiting rooms

References

Kirstin Chase, co-worker/friend, 416-9258

Debra Ryan, Former boss and friend, 269-2600

Lucy Moore, Supervisor, 296-2487

Contact this candidate