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Customer service representative/ Data Entry

Airdrie, AB, Canada
March 06, 2019

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** ****** ***** *****, ******* AB

Cell 587-***-****

Please accept the attached resume as my application for employment. As an energetic, professional and qualified individual who works well as a contributing member of a team or with no supervision, I offer comprehensive computerized data processing and clerical accounting capabilities. I am very flexible for scheduling and extremely dependable.

Highlights of my education, relevant work experience, skills and abilities include;

Fluently bilingual (French and English) written and spoken.

Diploma in Payroll and Accounting

Strong leadership and communication skills; able to direct and make decisions

Excellent computer knowledge: Power point, M Word, Excel, Internet, Email

Valid driver’s licence and own vehicle

Proven ability to work independently and perform well as a team member

Experience with Canada Revenue Agency, the Ministry of Government Shared Services, Sudbury Hospital Services and the Liquor Control Board of Ontario

Nurse Unit Clerk (online program)

Medical Office Assistant (online program)

My past work experience and up-to-date education have enhanced my personal and professional skills. I have always maintained a constant desire for further improvement and future growth.

In closing, I would welcome the opportunity to discuss my qualifications with you. Please contact me at the phone number listed above. Thank you for your consideration, and I look forward to hearing from you.


Denise Aubin


89 Spring Haven Close, Airdrie AB

Cell 587-***-****


Experience Processing Accounts Receivables / Payables, Customer set up, Invoicing and Quota verifications, (Ministry of Government Shared Services and Sudbury Hospital Services)

Medical Terminology course

Microsoft Word, Excel, PowerPoint and Database Management generating Shipping / Receiving, Purchasing, Inventory quota and Month End reports

Understanding and respecting the right to privacy while protecting each client’s confidential information in accordance with the “Freedom of Information and Protection of Privacy Act”

High volume electronic data entry averaging 1000 keystrokes / minute

Customer relations and inventory via daily on site data collection

Problem Solver for company’s Inventory Data Collection Software program

Supervised shipping department & training of new staff

Responsible key holder for locking / unlocking and following security protocol

Pro Serve Certificate

CPR Certificate


Medical Office Assistant (online program), Strathford College 2018

Nurse Unit Clerk (online program), Cambrian College 2014-2015

-medical terminology

-pharmacology for health occupations

-Human Diseases

-Ministry of Labor-Worker Health and Safety Awareness in 4 Steps training


Accounting and Payroll Administrator Diploma, Everest College 2008

Ontario Secondary School Diploma, McDonald Cartier 1995


Liquor Control Board of Ontario, Sturgeon Falls October 2015-

Customer Representative August 2017

• Customer Satisfaction

• Stocking Floor

• Unloading of truck

• Placing Orders

• Acting Manager

• Health and Safety Rep

• Ontario Wine Representative

• Open and Closing Store


Canada Revenue Agency, Sudbury Taxation April 2009-

Specialty Service Clerk Jan, 2014

•Child Tax Benefits and Accounts entry

•Goods and Services Tax entry

•SAS, POF & Direct Deposit entry

•Identification and Calculation entry

•Income Tax and Benefit Return entry

Ministry of Government Shared Services, Sudbury, ON 2009

Accounting Clerk

•IFIS certified

•Accounts Receivable

•Bank Deposits and Reconciliations

•Mail Room Duties and filing


Sudbury Hospital Services, Sudbury, ON 2002-2007

Senior Inventory Clerk / Supervisor

•Met with Customer daily to ensure adequate inventory quotas


•Data entry and generated daily reports

•Supervised 10-15 employees

•Ensured efficient product delivery

•Maintained proper product inventory levels

•Performed Quality Control

Peterbilt of Kapuskasing, Kapuskasing, ON 2001-2002

Branch Coordinator/Parts Sales/ Administrator

•Ordered, Shipped and Stocked shelves

•Delivery of Parts

•Completed Quotas

National Bank of Canada, Sudbury 1998-1999

Customer Service Representative


•Sales and Opened new accounts

•Balanced cash


• Special Needs Students Assistant at MacDonald Cartier 1991-1995

• Retirement Home Assistant at Pioneer Manor 1991-1995

• Committee Volunteer at Ashwood Co-op 1997-1999



89 Spring Haven Close, Airdrie AB

Cell 587-***-****


Christine Guy Tracy Marcotte

Ward Clerk, Emergency Dept. Team Leader

83 Evanspark Cir NW Canada Revenue Agency

Calgary AB, T3P 0B4 705-***-****


Joan St-Jean Kristee Pitre

Supervisor (retired) Customer Service Representative

Sudbury Hospital Services LCBO

705-***-**** 705-***-****

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