SARAH R. MILES, MLIS, MA

816-***-**** ac8o2c@r.postjobfree.com 3220 Bigham Blvd, Fort Worth, TX 76116 EDUCATION

University of Illinois Urbana-Champaign August 2016 Master of Science in Library and Information Science (MLIS) Harvard University

Master of Arts in Regional Studies – East Asia (MA) November 2013 Thesis: Interpreting Japanese Culture – The Invention of Tradition, Adaptations of the Ako Incident, and Mizoguchi Kenji’s Genroku Chushingura Massachusetts Institute of Technology

Bachelor of Science in Literature (BS) February 2010 WORK EXPERIENCE

Health Professions Coordinator August 2016 – Present National Network of Libraries of Medicine, South Central Region Fort Worth, TX Housed at Gibson D. Lewis Library, University of North Texas Health Science Center

• Project manager for online educational offerings, including monthly guest speaker webinar series.

• Coordinate system migrations across various essential systems, including protocol creation and data preservation.

• Train health information professionals on effectively using National Library of Medicine databases.

• Develop outreach programs and services for health professionals and other partners.

• Assess regional educational and information needs and assist in the development of new programs.

• Manage regional database of network members and user accounts and regional email listserv.

• Serve as liaison and subject matter specialist for regional partners in the areas of program planning, evidence-based practice, and substance misuse.

• Review proposals for funding provided to regional partners and assist applicants seeking funding.

• Participate in national committees, such as the National Education Committee and the Substance Use Disorder Task Force.

Research Services Assistant July 2015 – March 2016 De Paul Library, University of Saint Mary Leavenworth, KS

• Supervised, evaluated, and provided training for team of 15 student workers.

• Served as evening library supervisor and provided front desk reference assistance.

• Created content and instructional guides for face to face and online learning instruction.

• Developed online video tutorials and organized monthly book displays.

• Co-created popular reading collection, including marketing of the collection, development of organization schema, and acquisition and processing of new materials.

• Engaged in materials processing, record creation, and course reservation of materials.

• Received, processed, and fulfilled Inter-Library Loan requests. Access Specialist I June 2015 – March 2016

Mid-Continent Public Library, North Oak Branch Kansas City, MO

• Initiated and improved process for maintaining weekly missing item searches.

• Provided frontline customer service to library patrons.

• Completed circulation tasks, such as shelving, processing, item checkout, and record updates. Assistant Faculty Manager/EFL Instructor August 2012 – November 2014 Chungdahm Learning (CDI) Seoul, South Korea

CDI, headquartered in South Korea, oversees the management of English as a Foreign Language (EFL) academies in several countries and develops groundbreaking education technology for EFL curriculum.

• Promoted to Assistant Faculty Manager in February 2014. Supported branch head of instructional staff by administering branch meetings, coordinating with Korean administrative staff, planning branch events, and overseeing daily branch operations for team of 15-20 instructors.

• Evaluated and enhanced team members’ teaching quality through weekly CCTV observations and feedback as well as providing quarterly in-service training.

• Trained and evaluated new potential employees using the Samsung Galaxy tablet-based platform and equipped them for their roles and responsibilities at their future location.

• Developed new curriculum for the Samsung Galaxy tablet-based classroom and completed quality checks and weekly teacher’s guides for the new curriculum.

• Adapted and facilitated training for branch instructors with the new Samsung Galaxy tablet-based platform and collaborated to resolve technical issues after the platform launch.

• Provided English as a Foreign Language instruction for elementary and middle school students with English levels ranging from low intermediate to advanced in speaking, reading, writing, and listening skills as well as subject-based courses such as literature and debate.

• Authored English language articles in attendance at the annual World Knowledge Forum (WKF) conference 2012-2014 for use by a Korean newspaper sponsor. LANGUAGES

• Japanese – conversational fluency, basic reading and writing skills

• Korean – conversational fluency, intermediate reading and writing skills RELEVANT SKILLS

• Exceptional communication and interpersonal skills

• Excellent customer service skills and professionalism

• Strong presentation skills

• Technical expertise with Apple and Windows platforms, Microsoft Office Suite, Google applications, webinar platforms such as WebEx, Zoom, and Adobe Connect, Drupal website editing, survey tools including SurveyGizmo and REDCap

• Proficiency using multiple social media platforms, including Facebook, Instagram, and Twitter

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