Customer Service Manager

RAJWINDER KAUR

**** **** ******; Burnaby, BC; V*N 1M2

Cell Phone: 647-***-**** Home Phone: 604-***-****

Email: ac8ny8@r.postjobfree.com

OBJECTIVE

To obtain a full time position with a focus on providing quality customer service in a fast paced and diverse environment.

WORK EXPERIENCE

2017 – Present Customer Service Manager @ Wendy’s Fast Food Restaurant

Location: 8960 HWY 50, Brampton, ON L6P 3A3

Dealing with customers, customer service by greeting and taking orders at front desk and drive thru and cash handling

2015 – 2017 Customer Service @ The Grand Hotels & Resorts Nawanshar

Location: Punjab India

Employed as main front hostess, which required meeting and

greeting guests, serving and reconciling customer complaints,

answering any questions guests may have.

EDUCATION

*credentials evaluated and approved by World Education Services (WES)*

2016 Guru Nanak Dev University Amritsar (Punjab India)

Diploma, Marketing Management

2015 Guru Nanak Dev University Amritsar (Punjab India)

Diploma, Financial services

2012 – 2014 Punjab Technical University of Jalandhar

Masters in Business Administration (MBA)

COMPUTER PROGRAMS

Microsoft Word, PowerPoint, Excel

COMPETENCIES

Effective Interactive Communication, Assertive, Initiative, Customer Service, Decisive, Ambitious, Punctual, cooperative, team player. Fluent in English, Hindi and Punjabi.

References available upon request.

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