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Supply Chain Management

Houston, TX
March 03, 2019

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Neil Shahi 346-***-****

OBJECTIVE: A challenging Senior position in the Supply Chain/Financials space.


Effective in transforming operations by the creative use of IT enabled ERP and supply chain systems in varied industries.

Assisted stakeholders in developing ERP adoption strategy, transition options and business process re-engineering to rationalize complex heterogeneous environments to create flexible business solutions and generate business value.

Over twenty years of business experience in finance, manufacturing, supply chain, CRM, information technology and delivering ERP systems.

Specialties: Business and IT Strategy, Project Management Leadership, Strategic initiatives, Delivery of Oracle/PeopleSoft ERP/CRM, Supply Chain, Manufacturing, Distribution, Financials, CRM, cloud applications.


MS Management Information Systems; Southern Illinois University, 1990 (GPA 5.0/5.0)

MBA Saint Mary's University, Canada, 1988

BS Banaras Hindu University, India, 1986

Software: Oracle ERP, Financials, Supply Chain Management, CRM, Inventory, Order Management, Purchasing, eProcurement, Accounts Payable, Manufacturing, Costing, Accounts Receivable, Billing, Warehouse Management, Supply Chain Planning/Optimization, Red Pepper, PeopleTools, PeopleCode, SQL, Tuxedo, Crystal, SQR, nVision, Application Engine, Quest STAT, EDI, SQA, UNIX, Windows, C, COBOL, BASIC, Smalltalk, Easel, Oracle, DB2, Informix, SQL Server, Citrix, Cognos PowerPlay, Microsoft Project, Visio, Siebel, Rational Tools, StarTeam, Jira.

Oracle ERP, Supply Chain, CRM Implementations 1993 – Present

2017 - 2018

Anne Arundel Health System


Deployment and support of Oracle ERP Inventory, Mobile Inventory, Purchasing, eProcurement, Par Inventory, Cost Management, and their integration with systems like EPIC, ParX, GHX Nuvia, Premier, Costflex, Jump, cloud applications, Fusion middleware.

Experience in Oracle Upgrades, Testing, and Conversion. Upgraded, Optimized and simplified business process, improved inventory accuracy, inventory turns, reduced obsolete inventory, improved replenishment planning, data cleanup, requisition sourcing, accounting reconciliation. Used Jira, agile methodology.

Research, review, training for Oracle Cloud.


Rogers Corporation


Upgrade of Oracle ERP to the newest release and deployment for new acquisitions. Troubleshooting problems. Deployment of ERP manufacturing, inventory, procurement, supply chain planning modules for new acquisitions. Gathered requirements, conducted fit/gap, and created solutions. Provided strategic advice and mentoring for various team members. Integrated with ASCP for supply chain planning and Fusion.

Discovery, requirements definition, future business process flows, configurations, testing and training for Inventory Management, Order management, Product Development, Manufacturing, and Supply Chain Planning.


Williams/Access Midstream Oklahoma City


Deployment and Support for manufacturing, supply chain planning and optimization for natural gas compression and distribution.

Upgrade of Oracle supply chain system to the newest version. Led through requirements gathering, conference room pilots in the Manufacturing, Inventory, Cost Management, Supply Planning, Procurement, Fusion areas.

Worked with users for troubleshooting and production support, decision support and audit during merger and for joint venture partners.

Analysis of upgrade compare reports, customizations, and simplification of business processes together with de-customization of ERP system.


Clean Harbors/Safety Clean Boston MA


Strategized design solutions for procurement, inventory, supply chain, warehousing, mobile inventory, legacy maintenance systems, Fusion. Transformation of business processes to be more effective and efficient.

Reported to CEO and acting CIO regularly on strategic supply chain initiatives.

Did functional, technical design, application architecture work in inventory, procurement, cost management and manufacturing areas and worked with diverse cross functional teams and lines of businesses.

Helped with reporting, querying and integration using ERP and third party systems.

2009-10, 2013

Keurig Green Mountain Coffee Waterbury VT


Enhancements to supply chain system for transfer of materials, orders across warehouses.

Implementation of Supply Chain, Inventory, Manufacturing, Procurement and integration with Manufacturing Execution System.

Designed and developed a custom bolt-on MRP module to handle strategic demand pull process, linking of multiple layers of supply chain orders in very efficient and maintainable modules.

Architected, designed, developed, and deployed interfaces between ERP and MES system.

Extensively used modules like Manufacturing, Inventory, Procurement, Cost Management, Planning. Overcame several architectural challenges for integration across database and application platforms. Mentored members of the team new to supply chain business processes and best practices.

Researched creative design alternatives to complex business process challenges and designed maintainable solutions to keep total cost of ownership low. Troubleshooting and closing of issues to resolution.

Convinced and transitioned users from using production schedules to discrete production orders.

Provided critical production support after deployment. Provided query and reporting support. Used SQR, PeopleTools, Application Engine.


State of Maryland Annapolis MD


Lead architect for ERP Inventory/Supply Chain implementation and integration with Purchasing, eProcurement, Financials, Assets, Maintenance Management.

Involved with requirements definition, application architecture, design, build, testing, reporting, queries, mobile inventory.


WMATA Washington DC


New Implementation of ERP Inventory, Upgrade of Purchasing and other financial modules to 9.1 and integration with Maximo for maintenance management.

Delivered system within aggressive time schedule and budget.

Architected overall solution with multiple interfaces, deployed and provided support.

Setup item master to work with Purchasing, eProcurement and inventory modules and users and rationalized unit of measure problems.

Created innovative reports to show procurement backlogs and their effect on the supply chain.

Developed queries and reports for strategic, tactical and operational needs.


Oceaneering Houston TX


Implementation of Oracle Manufacturing, Inventory, Supply Chain Planning/Optimization, mobile inventory for new business units, conversion from average costing to standard costing.

Design & development of costing, planning reports.

Troubleshooting and enhancement of MRP Supply Planning reporting/querying, integration with supply chain optimization, ASCP, maintenance management, procurement.


Dynegy Houston TX


Spearheaded the evaluation, Fit-gap analysis, conference room pilot, reporting for Oracle Inventory, Strategic Sourcing, Purchasing, eProcurement, materials management function and integration with Maximo for maintenance management.


Blackboard Washington DC


Implementation of Oracle Financials, Supply Chain, Manufacturing, Supply Planning, Inventory, Cost Management, Order Management, Contracts, Purchasing modules and their integration with CRM Order Capture.

Lead driver for implementation of six supply chain modules.

Performed architecture, fit/gap, design, development and deployment tasks for fairly complex business processes using ERP/CRM functionality with strict deadlines. This was a full lifecycle implementation of financial modules including purchasing. Developed queries and reports.


FDIC Arlington VA


Support and enhancements to a complex ERP financial system with many interfaces to legacy systems.

Implemented a new procurement system and analyzed the upgrade of ERP to the latest release.


FannieMae McLean VA


Developed complex Roll forward reporting for the General Ledger and Accounts Receivable modules.

Provided production support for ERP financials General Ledger module for restatement of financial results. Development, troubleshooting of reports/queries and batch processes.

2006, 2004

GTSI Chantilly VA


Worked on design, fit-gap analysis, development for upgrade of ERP Financials/Supply Chain system and its integration with third party systems.

Lead architect for implementation of supply chain, CRM modules. Modules include inventory, order management, billing, accounts receivable, procurement/purchasing, AP, GL, Projects, Contracts, sales, call center, High Jump bar coding integration. Conducted requirement, fit-gap sessions with business users.

Crafted business solutions, customizations to fit gaps in a high volume reseller environment with the use of contract vehicles.

Designed customizations, mentored developers and functional leads. Modeled customers, items, products, warehouses, buying agreements, drop ships etc.


Freddie Mac Washington DC


Worked on Oracle Financials Procurement, Projects, AP, upgrade project. Conducted demos, fit-gap sessions for users.

Re-designed business processes, improved controls for SOX and audit compliance, mentored members of team.

Developed using PeopleTools, SQR, querying/reporting tools.


ManTech Fairfax VA


Redesigning and troubleshooting of Inventory, warehousing, cost management, purchasing business processes.

Implementation of the Expense module and its integration with Financials, GL.

Developed several new components, reports, queries in a rapid prototyping mode.




Worked on building a CRM prototype, modeled customer data, conducted demo and fit/gap sessions for executives and users for marketing, call center, order capture functionality.


Howard Hughes Medical Institute Chevy Chase MD


Worked on the upgrade of the Oracle Financials and Procurement, AP, GL system.

Managed issue log, resolved performance, technical, functional issues with users and IT team.


Appian, Arbitron McLean VA


Performed the lead Oracle architect, designer role for a very rapid implementation of CRM and Supply Chain modules, inventory, order management, contracts, billing, accounts receivable, AP, GL, Procurement, Contracts.

Worked with both CRM and Supply Chain in synchronizing data and transactions between systems.

Lead role for architecture, configuration, data conversion and customizations.


Internal Revenue Service Washington DC


Performed the Lead Oracle CRM architect, administrator, developer, technical, and functional role for a large IRS eServices modernization project.

Developed standards, mentored developers and testers, provided advice to program and project managers on CRM functional and technical issues.

Worked with Call Center, Help Desk, Marketing, Sales and Interaction Management CRM modules.

Used Business Interlink, Component Interfaces, Application Messaging, LDAP, Rational, and reporting tools.

Developed standards and processes to comply with CMM level 3 requirements.

Obtained IRS Department of Treasury security clearance: MBI with High Risk access.


United States Mint Washington DC


Implemented the upgrade of Inventory, Order Management, Billing, Accounts Receivable, GL, AP, Procurement, Supply Chain Planning, Advanced Planning & Scheduling, Manufacturing, applications, High Jump bar-coding integration, Maximo interface that involved multiple plants and distribution centers.

Optimized decision support for make, buy, transfer decisions in a high volume constrained environment for circulating coins and numismatic products.

Performed systems integration between Oracle ERP, customer facing order fulfillment applications, and Third Party logistics providers. Obtained US Mint, Department of Treasury security clearance.


Imperial Sugar Houston TX


Performed requirements analysis, prototyping and implementation of Oracle Distribution, procurement, AP, GL, Billing, Accounts Receivable, applications across many plants.

Played the lead functional, design and technical role and met very aggressive deadlines.

Performed integration with several ERP modules and external systems.

Trained the Inventory implementation team and provided direction on strategic implementation issues.


Drypers Corp Houston


Performed the lead consultant role for Production Management, Cost Management, Inventory, Bills & Routings, Procurement, Billing, Accounts Receivable, GL, AP and the integration among them.

Worked on design of interfaces with Warehouse Management System and Bar Coding, mobile inventory for WIP, Inventory, Order Management.

Provided production support and re-designed business processes for Order Management.


Fairchild Semiconductor


Performed prototyping of ERP Production Management, Production Planning (Red Pepper), Sub-contracting, Inventory Transfer processes, Billing, Accounts Receivable, AP, GL. Set up optimization templates for MPS, MRP, CRP with various scenarios using Red Pepper’s Scheduling Programming Language (SPL).

Resolved problems with BOMs, Routings, Cost Rollup, Red Pepper Interface etc.

Gathered requirements, developed specifications, created interfaces for Bill of Material, Routing, Production Area, Work Center and Resource conversion from legacy systems.


Thales Communications


Upgraded Oracle ERP, performed FIT analysis and configured control tables for the ERP Planning and Manufacturing modules including Bill of Materials, Inventory, Production Management, Costing, Purchasing, AP, GL, Order Management, Billing, Accounts Receivable, mobile inventory.

Analyzed requirements, designed a new normalized chart of accounts, designed conversion approach from legacy MANMAN system.

Advised senior executives, technical personnel, functional team members and project manager.

Implemented Red Pepper Production Planning, simulated various manufacturing scenarios through red pepper and optimized based on a variety of constraints.

Ran Red Pepper planning data-link, loaded transactions in Red Pepper, optimized based on different parameters, exported Messages from Red Pepper and loaded them in Manufacturing, Inventory and Purchasing.

Converted Work Centers, Routings, Bill of Materials from Legacy system, performed cost roll-ups and did trouble-shooting of various processes.


National Geographic Washington DC


Implemented Oracle GL, AP, PO Projects, Financial & Distribution modules. Actively participated in Fit/Gap analysis, project planning, and development phases. Performed chartfield design and customizations.

Trouble-shooted numerous system problems and developed business procedures. Assisted in defining roles and procedures, developed infrastructure for on-going maintenance, and transferred knowledge to client personnel.


World Bank Washington DC


Performed overall implementation review of Oracle ERP Procurement.

Developed standards, change control and testing procedures.

Assisted with project planning, set direction for overall implementation and upgrade strategy.


Marriott International Bethesda MD


Assisted in project management of Oracle ERP implementation.

Organized and structured the implementation team and the development environment.

Supported the development of project plans, scope of work, resource requirements. Performed major chart field customizations across ERP AP, PO, AR, Billing, GL, Projects, Financial and Distribution modules.

Designed, enhanced and built several sub-systems and interfaces. Provided design and development support, code reviews for a team of developers. Performed upgrades, migrations and setup procedures and policies.

Resolved issues considered impossible by several ERP implementation resources with a design approach that minimized upgrade and maintenance impact.

Designed interfaces for procurement and EDI. Established and monitored change control procedures.


Perot Systems Corp Fairfax VA


Provided high level advice for IS procedures, upgrades, development issues and planning. Developed several strategic management reports for decision support with drill-down analysis capability for the General Ledger and Accounts Receivable modules of ERP using nVision.


ICF Kaiser International Fairfax VA


Provided support for upgrade of ERP GL and AP, PO, Projects modules. Made several enhancements to the ERP system. Made customizations to support new requirements, and performed trouble-shooting and performance tuning. Built an AP Check interface.


Qwest McLean VA


Involved in requirements analysis, design and implementation of Oracle ERP Financials.

Worked extensively in implementing and customizing the Accounts Receivable module to user requirements for a very large customer base and heavy transaction processing volumes. Uncovered bugs, made fixes and enhancements.

Developed many SQR’s, Crystal Reports, Panels, and performed application tuning for heavy volumes.

Performed lead technical role for the project team. Installed the initial database, created new schemas and instances.

Configured the process scheduler, performed upgrades & migrations. Customized and fixed the Payment Predictor cash application module.

Developed the lockbox payments interface. The development tools consisted of HP-Unix, Oracle, PeopleTools, SQR, nVision, Crystal Reports, PeopleCode, PS/Query, SQL*Net, SQL*Plus, SQL*DBA.




Provided support for Oracle application users and managers. Designed, developed and implemented programs for Salary Budgeting, Employee Benefits, Department reorganization. Performed upgrades.

Used SQR, PeopleTools, Oracle, Unix, FTP, Telnet, SQL*Plus, Crystal Reports.

Provided training and performed performance tuning of processes and online panels, and wrote Unix Korn shell scripts.


T.Rowe Price Baltimore MD


Enhanced and supported the ERP system using PeopleTools, PeopleCode, SQL, SQR.

Developed and maintained on-line panels, interfaces, reports for reconciliation and projections under strict deadlines for regulatory compliance.

Performed application and database administration functions. Upgraded ERP and database.


Consultant / Programmer Analyst


Country Companies, Bloomington IL


NYNEX Corp., Boston MA


Blue Cross Blue Shield of New Jersey, Newark NJ


Southwestern Bell Telephone, Houston TX


ConAgra Corp., Omaha, NE & San Francisco CA


Sungard/Dyatron Corp., Birmingham AL


Mutual of Omaha, Senior Programmer Analyst, Omaha NE


St Mary’s University, SIUE, Programmer Analyst


Worked on Inventory, Bill of Materials, Manufacturing, Procurement, Call Center, Costing applications. Used OS/2, Smalltalk, Enfin, Easel, C, DB2/2, DDE.

Built object-oriented applications, used Coad/Yourdon methodology.

Worked on committee to develop structured design standards.

Gave formal presentations to managers and analysts on structured design and programming techniques.

Defined functional requirements, developed entity relationship diagrams, designed and normalized databases.

Provided user support for business applications and assisted programmers in using various languages e.g. COBOL, C, BASIC and Xbase.

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