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Administrative Assistant Customer Service

Location:
Leesburg, NJ
Salary:
$35,000+
Posted:
March 03, 2019

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Resume:

Robin L. Peterson

P. O. Box **, Leesburg, NJ ****7

856-***-****

Objective: My goal is to become part of an innovative and strategic business force that will allow

personal growth within a fulfilling environment. I am a highly motivated, extremely

dedicated, career oriented business woman with strong organizational skills looking for new and challenging ways to provide assistance with the utmost professionalism to your

organization.

Experience: Continuum Health

402 Lippincott Drive, Marlton, NJ 08053, Phone: 856-***-****

Administrative Assistant, 8/15/16 – 9/14/18

Personal assistant to the Director of Procurement and Facilities Management

Compose and amend appointment schedules

Transcription from data recorders for after meeting reports

Maintain confidentiality

Process all tickets/tasks for internal repairs and supplies for 300+ employees

Contact/schedule vendors to proceed with quotes and necessary building repairs

Process necessary check requests for Accounts Payable Create and process purchase orders Dispense company owned property; ie: cell phones, aircards, ipads, tablets

Monitor company owned property via Java HR transactions and spreadsheets

Create individual contracts for company owned property

Collaborate with Verizon to ensure international discounts are applied

Design and purchase promotional items; ie: tablecloths, water bottles, clothing

Process monthly expense reports

Document scanning

Event coordinator for special in-house, off-premises and holiday events

Decorate internally for all in-house events Assist with decorations for all off-premises events

Assemble and distribute starter kits for all newly hired employees

Corporate residential cleaning service for company owned apartment/townhouse

Provided excellent client relations and employee support

Port Authority Transit Corp (PATCO) 901 N. Berlin Rd, Lindenwold, NJ 08021, Phone: 856-***-****

Administrative Assistant, Temporary Position, 2/22/16 – 8/19/16

Compose and distribute weekly orientation/training correspondence/letters/email

Produce weekly orientation/training reports

Monitor documentation regarding state and federal contracts

Prepare and produce qualified yearly access passes

Maintain daily visitor log and distribute temporary access passes

Maintain correspondence for all physicals and drug testing (DOT and non-DOT)

Maintain monthly AED inspection logs

Compose and amend appointment schedules

Transcription from data recorders to provide monthly reports

Open, sort and distribute mail

Document scanning

Exceptional work flow management

Maintain confidentiality

Provided excellent client relations/customer service

Vineland Construction Company

71 W. Landis Ave, Vineland, NJ 08360, Phone: 856-***-****

Administrative Assistant, 12/10/14 - 9/11/15

Assisted management in all daily business aspects

Provided daily/monthly reports and current Standard Operating Procedures

Collaborated with vendors to reduce pricing

Created work orders and purchase orders

Assisted with inventory control and order office supplies

Open, sort and distribute mail

Document scanning

Complete required forms for company owned properties

Maintain confidentiality

Part time console operator/receptionist

Schedule and confirm employer’s doctor appointments

Oversee employer’s and family’s business/personal itineraries

Process paperwork for initial injuries to insurance company

Forward all documents regarding injury lawsuits to insurance company

Compose correspondence/letters/emails regarding injuries to insurance company

Compose correspondence/letters/emails for security department

Process outgoing shipments

Process weekly invoices and expense reports

Vineland Developmental Center

1676 Landis Ave, Vineland, NJ 08360, Phone: 856-***-****

Human Services Assistant, 2/25/12 – 11/25/14

Provide daily care to group home residents Provide constructive learning lessons

Dispense daily medications

Refill prescriptions from the pharmacy

Transport residents to doctor appointments and programs

Change diapers, bathe and dress residents

Prepare breakfast, lunch and dinner meals for residents

Disinfect, dust, vacuum and mop the entire group home

Provide crucial assistance to wheelchair bound residents

Advantage Occupational Medicine

994 W. Sherman Ave, Vineland, NJ 08360, Phone: 856-***-****

Front Desk Receptionist / Assistant, 5/9/11 – 5/9/14

Receive all patients and visitors

Escort patients to exam rooms

Prepare and stock exam rooms

Triage phone calls and manage difficult medical situations

Transcription from data recorders for daily reports

Compose and amend appointment schedules

Maintain patient confidentiality

Entry of patient demographics

Check patients in and out

Pull, prep and compose patient charts

Maintain office inventory

Excellent client relations

Multiple line phone operations

Exceptional work flow management

Strong problem solving aptitude and react well under pressure

Collect payments

NER Data Products

307 S. Delsea Drive, Glassboro, NJ 08028, Phone: 856-***-****

Administrative Assistant (23 years), 1985 - 2009

Assisted management in all daily business aspects

Assisted management with project coordination

Maintain confidentiality

Produced daily/monthly reports and Standard Operating Procedures from past and current documentation

Collaborated with vendors to reduce pricing

Created work orders and purchase orders

Handled purchasing and invoicing

Assisted with inventory control and audits

Verify accuracy and rectify discrepancies

Issued credits and handled returns

Provided outstanding customer service and positive team support

Temporary supervision of employees

Time card management

Safety committee

Education: Star Technical Institute

Egg Harbor Twp, NJ

2009 – 2010, GPA 4.0 (97.17)

Cardiology Technician Program

Medical Terminology

Anatomy and Physiology

Cardiovascular Pharmacology

Phlebotomy

Administrative Skills in Cardiovascular Technology

Scientific Principals of Cardiovascular Technology

HIPPA and OSHA regulations

CPR and First Aid

Certifications: EKG Technician, NCCT

Phlebotomy, NCCT

CPR and First Aid

Externship: Tommy K. Ng, M.D., F.A.C.C., F.S.C.A.I., Invasive & Interventional Cardiology, Phone: 609-***-****, Fax: 609-***-****

Southern Ocean County Hospital / Compass, Manahawkin, NJ

References: Furnished Upon Request



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