Cindy L Brown
Fresno, CA *****
559-***-****/ac8nqq@r.postjobfree.com
Objective
To use my skills and abilities to be an asset to a company and to be compensated accordingly Education
Los Angeles Trade Technical College: 1998-2000
Associate in Science Degree- Computer Information Systems Professional Experience
Rural Community Insurance/Fresno, CA – Underwriter 3 09/04 – Present
Underwrite insurance applications, policies and address policy suspensions/errors
Assist in creation of standard operating procedures for the company
Took lead in training new hires on procedures, company computer systems
Address agent concerns in regards to crop insurance policies, documentation
Process insurance claims (Log, audit and key)
Input new claims applications into computer system
Answer incoming insurance inquiries from customers
Track incoming claims and inspections
Operate all mail room equipment (e.g., scale, mail meter, postage machine, shipping equipment)
I worked as operations clerk for three years, before promoting to claims processor1, 2. Subsequently promoting to UW 1, 2, now UW 3
Fresno County EOC – Temporary Human Resources Assistant 03/04-05/04
Processed and categorized incoming employment applications
Verified applications for accuracy / completeness of information
Distributed job listings and applications to potential candidates City of Los Angeles – Retirement Relief Clerk 09/02-02/03
Customer service agent, in a small call center
Answered high volume of retirement inquiries (e.g., benefit, account information)
Served as relief for busy front desk, assisted with other department projects Los Angeles Community College District - Sr. Office Assistant 02/01-10/01
Supervised cafeteria and student staff members
Organized and implemented new student orientation
Processed timecards and invoices/ordered and distributed supplies
Served as secretary for 12 full-time Culinary Arts instructors
Directed department tours and assisted with recruitment of new students
Typed interoffice letters, memos, and classroom syllabus
Assisted with creation and distribution of weekly cafeteria menus
Processed luncheon and special event orders and room reservations Chapter 13 Trustee Los Angeles, CA - File Clerk 10/00-01/01
Prepared and created files for court hearings
Filed various legal documents using a cross referenced filing system Prudential Securities Los Angeles, CA- Office Assistant 01/98-09/00
Engaged in heavy filing, photo copying and mail retrieval/distribution
Cold called for future cliental/ answered incoming calls
Assisted with client seminars/processed monthly newsletters