ADEOLA OLOWE, CBAP Email: ac8nq9@r.postjobfree.com

Phone: 587-***-****

Calgary, AB

BUSINESS ANALYST

Result oriented Business Analyst, with project management experience and over eight years’ successful experience dedicated to providing strategic and operational leadership for solving uniquely challenging and complex business problems. Armed with broad-based background and skills in applications, business analysis and management techniques, requirements analysis, project management, gap analysis, survey design, functional documentation, vendor management, business process improvement and change management. Excellent communication skills (verbal and written), presentation and facilitation skills. Outstanding ability to plan, coordinate, and implement practices and procedures to bring significant improvements in BA management processes towards the successful attainment of goals based on BABOK standards and principles. Determined to implement earned skills and knowledge for the rapid growth of a prospective organization.

SKILLS & ABILITIES

Engaging stakeholders, eliciting and documenting requirements.

Strong presentation and facilitation skills.

Excellent written and spoken communication skills.

Coordinating multi-cultural and distributed teams.

Design of test cases and scenarios for (UATs).

Highly skilled in change management.

Gap analysis and functional documentation.

EXPERIENCE

Business Analyst August 2018 – February 2019

MNP LLP Calgary, AB

Elicited and documented project requirements.

Wrote Project Charters and other initiation documents.

Created test plans and UAT procedures.

Collaborated with SMEs and other stakeholders on various projects.

Facilitated sessions with different stakeholder groups across the organization and country using Skype, Go-to meeting, WebEx etc.

Supported project management activities.

Issued Log Management.

Escalated and resolved project issues with 3rd party vendors.

In charge of Change management strategy and adoption.

Identified Business Process improvement areas within the organization.

Responsible for post implementation activities – e.g. Solution Validation, Lessons learned.

Projects worked on: E-invoicing Implementation; Learning Management System Implementation; Tax Cycle Changes; Client Portal Implementation.

Applications Support Analyst January 2012 – May 2018

Forte Oil Plc Lagos, Nigeria

Member of SAP excellence center which consisted of a team of 12 super users that provided technical support for six modules- Finance & Control, Sales & Distribution, Production Planning, Materials Management, Funds Management and Human Resources.

Redesigned and revamped the SAP role matrix which resulted in stricter access control management & compliance, reduced risk and prevention of fraud.

Maintained the multiple SAP instances that comprise the SAP environment (Development, Quality Assurance training and Production).

Maintained the integrity of the SAP environment by managing the SAP Transport System to ensure all configuration and development objects are promoted properly.

Managed SAP users, authorizations, and profiles.

Performed SAP client administration (create client, copy client, delete client, export/import client) as required.

Effectively served as the bridge between different business units and IT Services and coordinated projects from initiation until final acceptance and deployment.

Solution Evaluation and post implementation support.

Systems Administrator December 2009 - January 2012

Zenon Petroleum & Gas Ltd Lagos, Nigeria

Introduced and enforced post-implementation reviews for all projects handled by the team to measure the project success in delivering proposed values

Worked as part of the Business Analysis team for the migration from Legacy system to SAP and managed the User Acceptance Testing (UAT) process.

Slashed administrative costs on telephone calls by 50% through the implementation and delivery of the IP Telephony project.

Slashed administrative costs 20% by negotiating pricing and fees, while ensuring the continuation and enhancements of services through fixed price contracts.

Participated in the integration of the payroll application (Human Manager) with SAP HCM.

Administration of Active directory, Exchange Server 2007, DHCP Server, Antivirus Server, File Server

Communications and Network Engineer November 2008 - December 2009

Access Bank Group Plc Lagos, Nigeria

Provided network and infrastructure support for the bank’s subsidiaries across Africa.

Oversight of VSAT installation, equipment and routers at subsidiary sites.

Participated in the implementation of the SharePoint portal and Unified Communications platform.

Implemented and designed IT policies for all the subsidiaries.

Deployment of software and hardware support.

OTHER CURRICULUM

IIBA business analysis certification (CBAPv3)

ITIL Foundation Certificate

SAP, BASIS

Microsoft Office Suite, Microsoft SharePoint 2013 Administration, Microsoft Teams

EDUCATION

MSc Information Systems & Management (Distinction) London, UK

University of Greenwich

BSc Computer Engineering Nigeria University of Lagos

Determine requirements using various methodologies (interviews, workshops, site visits, vendor assessments, gap analysis) for both business and community focused projects, as well as large scale technology focused projects

Gather, interpret, and translate business needs into functional and non-functional requirements that supports development of business processes in line with project / business outcomes

Assist the business in profiling business requirements and recommend options, provide cost benefit analysis and solution options development

Evaluate information gathered from multiple sources, decompose high-level information into detail

Analyze and consolidate information to develop business cases, supporting the development and implementation of proposed changes for achievement of business objectives

Prepare and deliver reports, recommendations and / or alternatives that address project deliverables

Engage with stakeholders in planning, design and development of project activities

To be successful in this role you will need:

Considerable experience working as a Business Analyst in a project related and customer interfacing role

Project-related tools

Demonstrated success in the development and management of processes that effectively supports the implementation of projects that support strategic initiatives

Proven experience in engaging with and managing the expectations of stakeholder groups at all levels

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