Practice administrator

RICHARD P. BRODEUR

336-***-**** • Winston - Salem, NC 27127

ac8ni8@r.postjobfree.com • linkedin.com/in/richard-brodeur DIRECTOR OF ADMINISTRATION AND HUMAN RESOURCES

Director of administration and human resources with more than 15 years of experience, including medical offices and law firms with $5 to $20 million in annual revenues, and staffs of 30 to 125. Manage all daily operations, including accounting, auditing, billing, budgeting, employee benefits, financial analysis, human resources, IT, payroll, and recruiting. Ensure compliance with the ADA, FLSA, FMLA, and HIPAA, guidelines and regulations issued by the EEOC, NLRB, OSHA, and the North Carolina Medical Board, and all Meaningful Use requirements. CORE COMPETENCIES AND TECHNICAL SKILLS

• Accounting • Auditing • Budgeting • Compensation • Employee Benefits • Financial Analysis • Human Resources • Labor and Employment Law • Office Management • Operations • Project Management • Recruiting •

• Allscripts • Business Works • Clinix • GMed • MAS 90 • MS Office • Modernizing Medicine (EMA, EMR, PM) • Needles • PACS • QuickBooks • Softpro • Timeslips • EXPERIENCE

DAVIE DERMATOLOGY & THE MED SPA, BERMUDA RUN, NC JANUARY 2016 – DECEMBER 2018 Practice Administrator

Director of administration and human resources for an outpatient clinic and medical spa with $5 million in annual revenues, a staff of 40, and an average of 150 patients per day. Manage all daily operations, including accounting, auditing, billing, budgeting, employee benefits, financial analysis, human resources, IT, payroll, and recruiting.

• Ensure compliance with the ADA, FLSA, FMLA, and HIPAA, guidelines and regulations issued by the EEOC, NLRB, OSHA, and the North Carolina Medical Board, and all Meaningful Use requirements.

• Created an IT department, and redesigned and supervised the launch of the company website. Led a team that developed new operational manuals for the business, clinical, IT, and patient access departments.

• Saved more than $75,000 in the first year by renegotiating contracts and sourcing new vendors.

• Increased staff utilization efficiency to more than 75%. Reduced annual employee turnover to less than 10%.

• Implemented a new practice management system and converted the existing accounting system to QuickBooks. DIGESTIVE HEALTH SPECIALISTS, P.A., WINSTON – SALEM, NC MAY 2008 – DECEMBER 2015 Director of Administration and Human Resources

Director of administration and human resources for a medical practice with six offices, $20 million in annual revenues, and a staff of 125. Managed all daily operations including billing, financial analysis, human resources, IT, medical records, and payroll.

• Managed all six offices including all maintenance functions.

• Helped develop and implement all policies and procedures.

• Supervised and ensured compliance with all HIPAA, OSHA, and employee health and safety regulations. PARENTING PATH, WINSTON – SALEM, NC FEBRUARY 2004 – APRIL 2008 Office Manager and Controller

Office manager and controller for a National Exchange Club Foundation Child Abuse Prevention Center (formerly Exchange/SCAN) with five offices, and a staff of 50. Managed all daily operations, including administration, budgeting, financial, grant reporting, human resources, and IT.

• Managed all five offices.

• Provided financial analysis and investment recommendations to the Executive Director, the Board of Directors, and program directors.

• Supervised, trained, and instructed staff in accounting and IT operations.

• Helped develop and implement all policies and procedures. SELECT LAW FIRMS, FL AND NC JUNE 1999 – FEBRUARY 2004 Office Manager and Business Consultant

Office manager for select law firms in Florida and North Carolina with $5 to $7 million in annual revenues, and staffs of 40 to 50. Managed all daily operations, including billing, financial analysis, human resources, and IT. Provided similar services as a business consultant to other select law firms in North Carolina from August 2002 to February 2004. The law firms include:

• Lewis & Daggett, P.A., Winston – Salem, NC (April 2001 – August 2002).

• Daniels, Kashtan, Fornaris, Downs & Oramas, P.A., Coral Gables, FL (April 2000 – April 2001).

• Montero, Finizio, Velasquez & Reyes, P.A., Fort Lauderdale, FL (June 1999 – March 2000). GROVER, WEINSTEIN, STAUBER & TROP, P.A., MIAMI BEACH, FL JANUARY 1990 – JUNE 1999 Office Manager and Paralegal

Office manager and paralegal for a prominent Miami law firm with $5 million in annual revenues, and a staff of 30. Managed all daily operations, including billing, financial analysis, human resources, and IT. Completed investigations of personal injury cases from inception to settlement. EDUCATION

Bachelor of Business Administration and Management Florida Atlantic University

PROFESSIONAL ASSOCIATIONS

• North Carolina Medical Group Management Association (2008 – Present) •

• Society for Human Resource Management (2013 – Present) •

• Winston – Salem Medical Group Management Association (2008 – Present) Treasurer (2015 – 2017), Vice President (2017), President (2018) •

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