Professional Summary

A results-driven professional with expertise in IT Sales, Account Management and Business Development with strong negotiation and rapport building skills accompanied by a master’s degree in Business Administration. Currently pursuing my second master’s degree in Information Systems at Harrisburg University. Core Competency and Strengths

IT Sales Account Management Client Relationship Management Business Development Market Research/Market Analysis Campaign Management Pre-sales Support Process Training Team Mentoring

& Management Cross Functionality Business communication Educational Qualification

Master of Science – Information System Engineering and Management Harrisburg University of Science and Technology, Pennsylvania Master of Business Administration (Information Systems) Edith Cowan University, Australia

Bachelor’s in Computer Science

SRM Arts and Science College (Madras University)

Technical Skills/Tools

Requirement Management: MS Word, MS SharePoint

Presentation and Business Modeling: MS Visio, MS PowerPoint Professional Experience

Replicon, Inc. Bangalore, India (April 2016 – Sep 2017) Corporate Account Executive

• Ownership of revenue generation, developed new opportunities, managed pipeline, created and executed account strategies and closed SMB and LE segments deals for new, expansion and renewal bookings.

• Conducted standard and custom product demos and answered technical Q&A’s.

• Handled all aspects of sales negotiations, agreement terms, request for proposal and quotes.

• Provided value proposition and ensured customer satisfaction. Accomplishments

• Built an opportunities pipeline of $50,000+

• Influenced a revenue of $40,000+

• Acquired 20+ new business from the SMB and LE segments Microland Limited, Bangalore, India (Sep 2014 – April 2016) Senior Analyst - Business Development

• Utilized strategic business plans to develop partnership with key brokers to increase Microland's brand and promote full service line (IT Infrastructure Service - Data Center, Network and Security, Enterprise Services, End User Services, Cloud Services).

• Effectively monitored campaign performance to ensure success metrics are achieved. TOUSEEF NAWAZ KHAN AHMED

MOBILE: 765-***-****

E-MAIL ADDRESS: ac8ni1@r.postjobfree.com

15105 DIAMOND COURT, WATCHUNG, NEW JERSEY - 07069

Expected to graduate in June 2020

Operating System: MacOS, Windows (XP, 7, 8, 10)

CRM Software: SalesForce.com

• Vendor management - External Telemarketing Agency and Sales & Marketing Software Provider as an extended support.

Accomplishments

• Built an opportunities pipeline of £3+ Million

• Influenced a revenue of £25,000+ in TCV (Total Contract Volume), opportunity to scale up to £500,000+ in 2016

• Achieved a lead to opportunity conversion of 28% against a target of 20% AT&T GBSI, Bangalore, India (May 2012 – Sep 2014) Senior Associate - Business Development

• Handled Signature & Premier client group accounts of AT&T targeting US west & southeast region

• New market penetration process by understanding client’s current technical landscape, their business processes, solution requirements, gaps, business pain points etc. (ERP, e-Commerce, Cloud Computing, MS Exchange & SharePoint)

• Provided Tire 1 support to global customers through online In-bound chat channel Accomplishments

• MVP (Most Valuable Player) in Q4’12 & Q2’14

• Built an opportunities pipeline of $12+ Million

• Influenced a revenue of $200,000+ in TCV

• Total opportunities built in pipeline through Inbound chat channel with revenue of 2.5+ Million

• Influenced a total revenue of $900,000+ through Change Order (Product life-cycle)

• Achieved a lead to opportunity conversion of 33% against a target of 25% SPAN Outsourcing PVT LTD, Bangalore, India (Nov 2010 - March 2012) Business Development Executive

• Managed and interpreted customer requirements - communicating to understand, anticipate and meet their needs.

• Negotiated proposals and contract terms to meet both client and company needs

• Maintained records of customer communication and sales activity SalesForce.com and established internal communication systems

Accomplishments

• MVP (Most Valuable Player) – Q4’10

• Individually generated a TCV of $45,000+

• Have been constantly appreciated by clients for on dot service in resolving client issues and identifying pain points post sales

Certifications

• ITIL® 2011Foundation

• AWS Business Professional 2015

• Python 3

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