Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Desert Hot Springs, CA
Posted:
March 01, 2019

Contact this candidate

Resume:

Michael A. Snyder

**** ******** ****, ****** *** Spring CA 92240 Ph 760-***-**** Cell 509-***-**** Email- ac8ngj@r.postjobfree.com

Summary

Seasoned Accounts Receivable / Payable with over 25 years of experience managing accounting needs across multiple platforms. Proven Customer Service and Administrative skills, team player and am willing to work flexible shifts. Advanced technical knowledge including Navision, Alltel, QuickBooks, Time Trax, Microsoft Office and Outlook.

Highlights

Accounts receivable/payable professional Strong communication skills

Excellent managerial techniques Expert in customer relations

Complex problem solving Effective time management

Accomplishments

Reduced A/R Aging of 90 days from 37% to 22% in first 9 months of employment.

Researched and resolved billing problems that had been previously missed.

Significantly reduced suspense transactions for financial centers.

Core team member for introducing and implementing same day policies and procedures for large domestic and international logistics company.

Experience

Pro-Tech Mats, Inc. October 2013 - Present

Accounts Receivable / Credit Manager / Payroll

Thousand Palms CA

Prepare orders, compile and review all assessorial charges to process daily invoices.

Process and reconcile daily payments and deposit electronically with banks

Prepare various daily and monthly financial reports for management.

Work with management and district representatives to assess new accounts for credit worthiness.

Ensure all accounts adhere to company credit terms. Monitor employee attendance and prepare bi-monthly payroll for owners.

Tire Centers, Inc. June 2007 to June 2013

Accounts Receivable Specialist

Yakima, WA

Processed all daily accounting activities for five locations, including sales, accounts receivable and cash sales.

Prepared and distributed monthly statements. Evaluated new customers for credit worthiness.

Monitor customer accounts and pursue past due issues. Prepare accounts for collection.

Prepared monthly B&O tax reports.

Updated retail pricing for all locations. Processed co-op advertising.

Domex Marketing October 2005 to January 2007

Accounts Payable Specialist

Yakima, WA

Executed bi weekly check runs for fruit warehouses in excess of one million dollars per period. Audited and approved fruit warehouse invoices on a weekly basis for accuracy.

Caregiver March 2003 to May 2005

Yakima, WA Assisted in maintaining quality of life for family member with dementia. Daily duties included range of motion, feeding, administering medications and daily interactive therapy.

Washington Mutual Financial Services October 2002 to March 2003

Collections Los Angeles, CA

Investigated and recovered funds from stop payment and insufficient funds for mortgage closing. Investigated all suspense items from four financial centers nationwide to properly apply to correct accounts. Led conference calls with associate financial centers to identify large transactions in suspense and follow up on where to apply funds.

Midnite Express Int'l Couriers, Inc. January 1983 to September 2001

Manager, Accounts Receivable, Credit and Collections Los Angeles, CA

Supervised all A/R aspects of various software programs.

Prepared weekly and month end financial reports for senior management.

Acted as liaison between company and secured national banking institute, with borrowing base line of credit of $1.5M.

Maintained and reviewed special rates and discounts for high volume customers.

Approved International and Domestic wires.

Coordinated with global offices, and presented monthly revenue to senior management. Member of management team weekly meetings, with input on general aspects of company procedures.



Contact this candidate