Customer Service Office

MARY ROBIN SMITH

***** ** ** ***, *******, FL ***22

352-***-**** ac8ng2@r.postjobfree.com

CURRENTLY LOOKING

For a home based position as a transcriptionist whether it be legal or general dictations

EDUCATION HISTORY

Santa Fe High School – graduated May 2000, full diploma received

Santa Fe Community College – did not finish, I attended off and on for a total of six years majoring first in Business Management/Administration and then switched to Criminal Justice.

Employment History

Self contracted - 2019- Transcriptionist - From general and legal dictations, transcribing in court audios as well as some general audios

Motel 6 – 11/2017 thru 3/2018 – Housekeeper – cleaning and refreshing hotel rooms and laundry duty

Dunkin Donuts – 8/2016 thru 10/2017 – Crew Member – taking orders, filling orders, grill help, specialty drinks, quality control and cleaning

Self Contracted – 2014 thru 2015 – Transcriptionist – general audio dictations

Circle K – 7/2011 thru 3/2012 – Cashier – customer service, cashiering, stocking, cleaning

Focus of GA – 4/2010 thru 5/2011 – Receptionist – answering multiline phones, transferring calls, greeting incoming vistors, inner office mail, phone calls for monthly customer service surveys

Alachua County Court Services – 10/2004 thru 10/2009 – Probation Records Technician – leveled up and promoted from receptionist to Intake Clerk to Probation Records Technician. Having all this I routinely covered all three positions as well as running criminal histories through NCIC/FCIC, saw incoming people who were either sentenced to misdemeanor probation or ordered to do community service hours. Typed up Violation of Probation, Affidavits and Warrants, collected cost of supervision payments and prepared those deposits, Notary Republic, file making, entry into system, as well as many other duties.

Resource Skills

Efficient with all computer work and systems, ie.: Microsoft Office, Windows, Chrome, Express Scribe, Liberty Player.

Type at least 65 words per minute.

Always on time and on point, quality work is always the goal.

Contact this candidate