Customer Service Assistant
Resume:
ADRIENNE
MOORE-KIDD
AdrienneMoore2013@
gmail.com
PROFILE
Dynamic leader with 5+ years valuable experience overseeing and supporting operations and customer service. Knowledge of claim processes. Excellent decision making skills and communication skills with the ability to negotiate claim payouts and maintain strategic business relationships. Great time management skills with the ability to prioritize. Able to master new skills through hands-on experience and proficient in MS Office.
ᅳ
Skills
● Business Planning
● Management / Claims
● Customer Service Excellence/Decision Making/ Adjustments/ Interviewing Investigation / Problem Resolution
● Documentation / Reporting
● Database Administration
● Word Processing / Data Entry
● Structured
● Influential/Insightful
● Focused
● Perceptive
● Resilient
Experience
8/18 to Present
Film Studio Experience Production Assistant
Creative and driven production assistant with experience supporting the production teams. In all stages of development, pre-production, production, and post -production. Valued as a competent behind-the-scenes.
Technical Skills:
● Software: Adobe cloud, MS Office, and Final Cut Pro X
● Equipment: Stage lighting rigs, audio mixers, and boom microphones 11/2017 to 09/2018
Onelife Fitness Front Desk Associate
● Greeted daily members
● Performed daily bookkeeping tasks
● Collected deposits
● Received multiple positive reviews
● Keep the front organized and clean
● Up to date on current sales
● Going by companies mission statement
07/2017 to 08/2018
Best Western Front Desk Clerk
● Sorted mail
● Handled guests complaints/ concerns
● Punctual
● Be inquisitive
● Verified accuracy of financial data
● Invoicing
● Built and maintained relationships with members
09/2017 to 12/2017
Onelife Fitness Smoothie Barista
● Perform guest services and food preparation duties
● Greet members
● Completing transactions on cash register
● Assist customers in choosing the right vitamins
● Keep drinks restocked.
08/2016 to 09/207
Motel 6 Front Desk Clerk
● Greeting every guests
● Collected deposits
● Game plan with the staff every morning
● Developed spreadsheets
ᅳ
Education
03/2018-04/2018
Tidewater Medical Training, Virginia Beach - Certified Nursing Assistant
● Completed 97 hours of classroom and 40 hours of clinical instructions.Adult CPR/AED 09/14/2017
● HIPAA and patient privacy
● Vital signs and patient observation
● Knowledgeable in medical terminology
09/2012-06/2016
Oscar Smith High School, Chesapeake, VA- Standard diploma
● Teacher's student aid for special needs (2014-2014) JR ROTC (2015-2016)
Contact this candidate