Administrative Assistant Management

KRITI GUPTA

Burlington

ac8ncb@r.postjobfree.com 365-***-****

SUMMARY

A dedicated and energetic professional with 6+ years of progressive experience in back-end operations, counseling, administering, customer handling. I am also experienced in dealing with clients and vendors in a corporate environment. I aim to achieve high with my strong ethics, strong interpersonal skills and ability to adapt quickly.

SKILLS

Operation work Advanced knowledge of Excel & Power-Point

Counseling Eye to detail

Administration Quick learner with proactive approach

Customer and Vendor Management Time management

PROFESSIONAL EXPERIENCE

Teaching Assistant, Post Graduate Government College for Girls 2011 - 2015

Prepare a systematic plan of lectures, demonstrations, discussion groups, seminars, case studies, field assignments and independent or group projects

Develop curriculum and prepare teaching materials and outlines for courses

Prepare, administer and mark tests and papers to evaluate students' progress

Advise students on program curricula and career decisions

Provide individualized tutorial or remedial instructions to students who require it

Supervise independent or group projects, field placements, laboratory work or hands-on training

Administrative Assistant, Allied Institute of Hotel Management and Culinary Arts 2009 - 2010

Handled phone calls and walk-in customers seeking support in finding courses and answering enquiries

Provided support on daily basis to students by managing operational issues on regular basis

Screened applicant resumes and coordinated both phone and in-person interviews

Managed applications, initiated background checks, and assembled hiring packages

Collected monthly fees and maintained accounts and bank deposits

Managed inventory and cost reduction initiatives

Introduced innovative ways of generating additional revenue

Business Development Executive, Intercontinental Services 2007 - 2008

Handling customers, suppliers and enhancing business

Preparing travel packages and responsible for the sales and marketing

Provide customer satisfaction by problem solving and handling

Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products

Make transportation and accommodation reservations

Provide travel tips regarding tourist attractions, foreign currency, customs, languages and travel safety

EDUCATIONAL QUALIFICATIONS

Master of Business Administration (MBA) in Hospitality Management 2009

Kurukshetra University

Masters in Tourism Management 2008

Kurukshetra University

Bachelor of Science (B.Sc. Non-Medical) 2006

Panjab University

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