PRAGNYA NARENDRA
Contact: 470-***-**** ~ E-Mail: ac8n90@r.postjobfree.com
Address: ***** ********* **., ***** *****, 30005
WEB DESIGN / NETWORK ADMINISTRATION / BUSINESS ANALYSIS
PROFILE SUMMARY
A competent technocrat with experience in Systems Administration, Networking Operations, Technical Support, Troubleshooting and Installation & Configuration
Deft in networking activities including Installing and configuring Operating Systems, Application Software, Anti-Viruses, Outlook & Hardware
Comprehensive understanding & proficiency in LAN/WAN administration, server configuration, desktop support, technical procedure documentation & client relations
Experienced in Business Analysis (requirement gathering), preparation of process map and specification of validations for converting business requirement into technical specifications
Adept in analyzing information system needs, evaluating end-user requirements, recommending custom designing solutions and troubleshooting complex information systems
An Ardent Analyst with a flair for adapting quickly to dynamic business environments; exposure in adopting a pragmatic approach in improvising on solutions and resolving complex business issues
Highly resourceful and proficient in providing timely and cost-effective integrated technology solutions
Excellent team building & troubleshooting skills with proven abilities in planning and managing resources
AREAS OF EXPERTISE
Technical Support • Web Design • Network Administration • Business Analysis • Project Management • Troubleshooting • DBMS • Server Administration • Installation & Configuration • Relationship Management • Analytical Abilities • Excellent Communication Skills • Process Implementation •GAP Analysis
ORGANIZATIONAL EXPERIENCE
Sep’13 - Mar’14: Universal Relocations as Technical IT Support & Sales Executive
Mar’13 – Aug’13: Krishtek, Atlanta as Project Assistant Trainee
Jan’12 – Nov’12: Param Business Private Limited as Business Consultant Trainee
Key Result Areas
Installing and configuring LAN/WAN as per organizational requirements, governed by communication protocols; designing backup strategy & ensuring scheduled / unscheduled backups as per the backup plan
Involved in installing and configuring Operating Systems, Application Software, Anti-Viruses & Hardware; administrating Servers and networks particularly Windows 2008, Exchange 2010 Servers and ISA server 2006
Overseeing installation of Mainframe and Application Software under multi-platform environments, deployment of servers, disk quota management and distributed file systems, network, etc. and monitoring the same
Planning and implementing software rollouts and OS deployments/upgrades; designing servers for backup and recovery of server / database information
Addressing and resolving performance bottlenecks and ensuring maximum network uptime
Assisting in design & implementation of servers, network problems and conflicts
Delivering the projects after gathering requirements from business users, reviewing & documenting functional specifications and incorporating changes/modifications in the project as required by the client
Interacting with clients for requirement gathering and system study & analysis; conducting case / system / process study for project planning, scoping, estimation & tracking
Drafting functional requirements and using models & diagrams to represent the processes & functions involved
Mapping business requirements and developing & implementing processes in line with the pre-set guidelines
Designing new processes and improving existing processes through process re-design & organizational restructuring methods
Sharing weekly status report with project stakeholders along with managing Project Managers / Senior Project Managers
Involved in understanding business process / analyses workflow to design solutions (as-is, to-be & why-why analysis)
ACADEMIC PROJECTS
Title: Mini Project on Computer Graphics and Visualization for Implementation of 3D House
Team size: 2 Members
Duration: 3 months
Venue: R.L. Jalappa Institute of Technology
Description: The project involved implementation of 3D house using various OpenGL functions by keyboard and mouse interactions
Title: Project based on Web Programming to Develop an Application Online Training and Management System
Team size: 3 members
Duration: 6 months
Venue: R.L. Jalappa Institute of Technology
Description: The project involved development of an online application using various technologies like HTML, CSS, Java Scripts, MySQL and CMS Systems.
EDUCATION
2013: Bachelor of Engineering in Computer Science and Engineering from Viswesvariah Technological University, Bangalore, India
Technical Purview:
Languages [Basic level]: C, C++, Java, Web Design, Oracle
Operating Systems: MS Windows, XP and Vista
Communication Applications: MS Outlook
Word, Data and Presentation applications: MS Office Suite [Excel, Power Point, Word]
Computer Hardware: Trained in basic Desktop Hardware
Technical Seminar: Technical Paper on Real Time Animation Software for Customized Training to Use Motor Prosthetic Systems
Certification: Advanced Microsoft Excel
Extramural Engagements / Accolades:
Secured 69% in All India National Aptitude Test
Secured 1st Place in Group Discussion organized by Creative Minds of Computer Science
Participated in Xibit- Technical fest
Attended seminar based on 21st century skills organized by Intel
VOLUNTARY ASSIGNMENTS
Served as the Member of NSS Team; participated in blood donation camps, plantation
Acted as an Organizing Member of Eye Donation Camp
Actively organized various cultural fests
PERSONAL DETAILS
Date of Birth: 10/19/1990
Languages Known: English, Kannada, Hindi & Telugu
Work Visa: Green Card Holder