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IT Analyst

Location:
Alpharetta, GA
Posted:
March 04, 2019

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Resume:

PRAGNYA NARENDRA

Contact: 470-***-**** ~ E-Mail: ac8n90@r.postjobfree.com

Address: ***** ********* **., ***** *****, 30005

WEB DESIGN / NETWORK ADMINISTRATION / BUSINESS ANALYSIS

PROFILE SUMMARY

A competent technocrat with experience in Systems Administration, Networking Operations, Technical Support, Troubleshooting and Installation & Configuration

Deft in networking activities including Installing and configuring Operating Systems, Application Software, Anti-Viruses, Outlook & Hardware

Comprehensive understanding & proficiency in LAN/WAN administration, server configuration, desktop support, technical procedure documentation & client relations

Experienced in Business Analysis (requirement gathering), preparation of process map and specification of validations for converting business requirement into technical specifications

Adept in analyzing information system needs, evaluating end-user requirements, recommending custom designing solutions and troubleshooting complex information systems

An Ardent Analyst with a flair for adapting quickly to dynamic business environments; exposure in adopting a pragmatic approach in improvising on solutions and resolving complex business issues

Highly resourceful and proficient in providing timely and cost-effective integrated technology solutions

Excellent team building & troubleshooting skills with proven abilities in planning and managing resources

AREAS OF EXPERTISE

Technical Support • Web Design • Network Administration • Business Analysis • Project Management • Troubleshooting • DBMS • Server Administration • Installation & Configuration • Relationship Management • Analytical Abilities • Excellent Communication Skills • Process Implementation •GAP Analysis

ORGANIZATIONAL EXPERIENCE

Sep’13 - Mar’14: Universal Relocations as Technical IT Support & Sales Executive

Mar’13 – Aug’13: Krishtek, Atlanta as Project Assistant Trainee

Jan’12 – Nov’12: Param Business Private Limited as Business Consultant Trainee

Key Result Areas

Installing and configuring LAN/WAN as per organizational requirements, governed by communication protocols; designing backup strategy & ensuring scheduled / unscheduled backups as per the backup plan

Involved in installing and configuring Operating Systems, Application Software, Anti-Viruses & Hardware; administrating Servers and networks particularly Windows 2008, Exchange 2010 Servers and ISA server 2006

Overseeing installation of Mainframe and Application Software under multi-platform environments, deployment of servers, disk quota management and distributed file systems, network, etc. and monitoring the same

Planning and implementing software rollouts and OS deployments/upgrades; designing servers for backup and recovery of server / database information

Addressing and resolving performance bottlenecks and ensuring maximum network uptime

Assisting in design & implementation of servers, network problems and conflicts

Delivering the projects after gathering requirements from business users, reviewing & documenting functional specifications and incorporating changes/modifications in the project as required by the client

Interacting with clients for requirement gathering and system study & analysis; conducting case / system / process study for project planning, scoping, estimation & tracking

Drafting functional requirements and using models & diagrams to represent the processes & functions involved

Mapping business requirements and developing & implementing processes in line with the pre-set guidelines

Designing new processes and improving existing processes through process re-design & organizational restructuring methods

Sharing weekly status report with project stakeholders along with managing Project Managers / Senior Project Managers

Involved in understanding business process / analyses workflow to design solutions (as-is, to-be & why-why analysis)

ACADEMIC PROJECTS

Title: Mini Project on Computer Graphics and Visualization for Implementation of 3D House

Team size: 2 Members

Duration: 3 months

Venue: R.L. Jalappa Institute of Technology

Description: The project involved implementation of 3D house using various OpenGL functions by keyboard and mouse interactions

Title: Project based on Web Programming to Develop an Application Online Training and Management System

Team size: 3 members

Duration: 6 months

Venue: R.L. Jalappa Institute of Technology

Description: The project involved development of an online application using various technologies like HTML, CSS, Java Scripts, MySQL and CMS Systems.

EDUCATION

2013: Bachelor of Engineering in Computer Science and Engineering from Viswesvariah Technological University, Bangalore, India

Technical Purview:

Languages [Basic level]: C, C++, Java, Web Design, Oracle

Operating Systems: MS Windows, XP and Vista

Communication Applications: MS Outlook

Word, Data and Presentation applications: MS Office Suite [Excel, Power Point, Word]

Computer Hardware: Trained in basic Desktop Hardware

Technical Seminar: Technical Paper on Real Time Animation Software for Customized Training to Use Motor Prosthetic Systems

Certification: Advanced Microsoft Excel

Extramural Engagements / Accolades:

Secured 69% in All India National Aptitude Test

Secured 1st Place in Group Discussion organized by Creative Minds of Computer Science

Participated in Xibit- Technical fest

Attended seminar based on 21st century skills organized by Intel

VOLUNTARY ASSIGNMENTS

Served as the Member of NSS Team; participated in blood donation camps, plantation

Acted as an Organizing Member of Eye Donation Camp

Actively organized various cultural fests

PERSONAL DETAILS

Date of Birth: 10/19/1990

Languages Known: English, Kannada, Hindi & Telugu

Work Visa: Green Card Holder



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