Swetha Sama

Email Id: ac8n8v@r.postjobfree.com

Summary

●Over 5years of experience as Business Analyst in various domains such as Finance and Banking sectors.

●Worked in financial services industry with tier-1 client in Capital Markets in areas such as Fixed income, Equities, Risk, Financial reporting using Business Objects.

●Involved in creating Dashboards, reports as needed using Tableau desktop and Tableau Server

●Experience in Software Development Life Cycle (SDLC) phases with a strong background in team development from requirements gathering to product release.

●Managed teams for implementation of software development methodologies including Agile, Waterfall, RUP and SCRUM.

●Responsible for creating project charter, Business Requirement Document (BRD) and Functional Specification Document (FSD).

●Experience in project planning, business analysis, process management, contingency planning change control and root cause analysis.

●Extensively assisted systems data analysts and the DBA teams as an interface between the user’s requirements and data analysts.

●Created data mart using star schema to provide information that supported sales team.

●Mined data for the application team and design team to assist with creation of the application.

●Proven ability to work in cross-functional teams on large scale projects and processes with strong collaboration and leadership and keeping the teams motivated.

●Work on infrastructure integration activities across multiple regions as well as Onshore Offshore model.

●Getting resources/budget approved from executive sponsor and being the primary contact in project execution.

●Hands on experience to work with Change Control Management

●Adapt at creating and transforming business requirements into functional requirements and designing business models using UML diagrams- use case, activity diagrams, MS Visio and Rational Rose.

●Skilled at conducting JAD sessions with stakeholders, project meetings, reviews and walkthroughs.

●Experience in requirement gathering for SOA/API Applications.

●Experienced in managing schedules, deadlines and resources using MS Project considering the triple constraints and creating work breakdown structure and MS PowerPoint Presentations for management review.

Technical Skills

●Operating Systems: Microsoft Windows, UNIX, macOS.

●Modeling and Design tools: MS Office Suite, MS Project, MS Visio and MS SharePoint, Rational Rose, Cognos Powerplay Transformer

●Methodologies: SDLC, Rational Unified Process (RUP), Agile, Waterfall, Spiral.

●ERP Software: Siebel CRM, Salesforce, Prophet, Peoplesoft

●Testing Tools: Test Director, Win Runner, HP Quality Center, Team Foundation Server.

●Database: MY SQL, Oracle, DB2, MS Access 97 & 2000, MongoDB

●Others: Java, Tableau, Cloud Architecture(AWS), Blueprint, IBM Filenet, Cognos B.I, Cognos Controller, Cognos Web.

Work Experience

Progressive Insurance, Mayfield Village, OH Oct 2018 - present

Sr. Business System Analyst

The project was Infrastructure Instrumentation project. It delivers a unified monitoring solution to infrastructure that support the mobile native end to end business transactions.

Responsibilities

●Facilitated meetings with different Business unit to identify and complete data requirements.

●Developed Business Requirements Document (BRD), High level Functional Specifications Document (FSD), technical mapping documents and Workflows.

●Serves as the liaison between the QA team and the technical team for ETL mapping and logic verification.

●Conducted JAD sessions with members of the UNIT on regular basis to review and update the gaps based on inbound and outbound team input and involved in extract production.

●Involved in analysis of the Statement of Work (SOW) and asset extracts.

●Involved in Regression Testing every new build in UAT, QA and Pre-Production Environments.

●Followed and provided input regarding Agile methodology and keep aligned all aspects of the Project.

●Identified issues and worked with application and data team to resolve any issues.

●Wrote and Enhanced test cases and test scripts to meet new functional requirements as per the new business requirements

Fidelity National Information Services, Atlanta, GA Feb 2016 – present

Sr. Business System Analyst

Fidelity has a wide range of financial products like mutual funds, retirement plans, asset management. It has different source system in various locations. This project is about calculating the compensation for agents who sell Fidelity products. This is a data warehousing project wherein the from several source systems is picked and sent to data marts for agent compensation after few validation checks data is picked from 7 mainframe source system and sent to staging area using ETL. The data then is directed towards a transaction enrichment data store. After a series of validation checks and filtering, the data is finally sent to the data mart. The data is utilized fir the downstream applications.

Responsibilities

●Prepared the Functional Specification Document (FSD) and Software Requirement Specifications (SRS) as per SEI CMM standards.

●Conducted the JAD Sessions with stakeholders and developers to have a clear picture of a project.

●Supported system administration team in using Cognos software for BI planning, testing and implementation functions.

●Conduct quality assurance tests of the several Cognos software applications into practice and make note of the application failing quality tests.

●Implemented RUP (Rational Unified Process) methodology for iterative and incremental development of the system.

●Mined data for the application team and design team to assist with creation of the application

●Utilized SQL server for select statements needed to access data from different schemas containing data stored.

●Customizing and generating multiple TFS reports to serve company needs.

●Wrote SQL scripts for creating performance evaluation reports.

●Developed test cases and test plans based on requirements and also did manual testing of the functionality of the application to ensure that the application is able to handle a lot of data.

●Used UML to create use case diagrams, sequence diagrams and activity diagrams.

●Performed Backend testing by using PL/SQL queries to test the integrity of the application.

●Developed flowchart and process diagram using MS Visio.

●Conducted interviews with clients to analyze their data and gather requirements.

●Clarified QA team issues and reviewed test plans and test scripts developed by development team and QA team to make sure all requirements have been covered in scripts and tested properly.

●Was in regular contact with Business partners on the status of issues, action plans and timeframe for resolution throughout the development cycle.

●Identified bugs during the test phase and reported them using HP Quality Center.

●Maintained Traceability Matrix throughout the project.

●Used the Rational Unified Process (RUP) to build the different phases of Software Development Life Cycle (SDLC).

Duke Energy, Charlotte, NC

Technical Business Analyst Oct 2014 - Jan 2016

The task was to integrate Duke Energy’s Business Process with Cinergy and bring them on the same page. To achieve this duke was to replace their NercGADS database with stores Event Data and Performance Data, and is also used to generate reports for the North American Electricity utility Commission(NERC) and North Utility Commission with a new application called MicroGADS Gold, capable of Handlin all the reporting needs more efficiently

Responsibilities:

●Facilitated meetings with different Business unit to identify and complete data requirements.

●Serves as the liaison between the QA team and the technical team for ETL mapping and logic verification.

●Attended regular INBOUND and OUTBOUND meetings to resolves the issues during gap analysis.

●Conducted JAD sessions with members of the UNIT on regular basis to review and update the gaps based on inbound and outbound team input and involved in extract production.

●Involved in analysis of the Statement of Work (SOW) and asset extracts.

●Involved in Regression Testing every new build in UAT, QA and Pre-Production Environments.

●Followed and provided input regarding Agile methodology and keep aligned all aspects of the Project.

●Identified issues and worked with application and data team to resolve any issues.

Citi Bank, New York, NY

Business Systems Analyst March 2013-Aug 2014

The main project involved working on a low cost, interim, web-based solution to get quick access to a customer’s complete profile information including his account information and contact history of CRM. The project reduced the need to go into different Screens for profile information etc. The primary focus of this project was to reuse the functionality and data that already existed in the database to facilitate content management.

Responsibilities:

●Specific duties included capacity planning, estimating, scheduling, risk planning, team leadership, interfacing with executive management, release planning, issue resolution, scope and defect tracking, prioritization, handling team dynamics, performing staff appraisals, interviewing and hiring.

●Developed project plans, status reports, scorecards, performance metrics and monitoring, benchmarking, process mapping, change management, controls, issue logs, communication plans and training to ensure flawless execution.

●Interacted with the client departments and the Information systems IT department to perform analysis, review, and estimation of client requests, prepared and reviewed requirements and client documentation for Personal Lines Property and Casualty business.

●Analyzed and designed the requirements for a new system based on the Rational Unified Process (RUP) methodology.

●Have experience in writing Business Requirement Document and preparing the excel raters for insurance

●Created requirements for API’s and translated Business requirements into Technical terms for the development team.

●Worked with the Middleware groups to create the system design documents to help the development teams.

●Created Use Cases Diagrams, Use Case Narratives using UML modeling tools such as MS Visio.

●Created financial analysis, financial reporting spreadsheets, retrieve so that data could be refreshed once changes with actual plans.

●Obtained a thorough grasp of the Business process being followed in the project environment.

●Authored Business Requirement Documents (BRD), Functional Requirements, Non-Functional Requirements.

●Worked extensively with QA team for designing test plans and Test Cases for User Acceptance Testing.

●Created post implementation documents such as the Help Desk Support and User Manual.

●Conducted data analysis using Excel as a part of requirements analysis and to assist data quality plan.

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