TIGIST T. FUFA

**** **** ***** ** ** *****

Tel. No. 571-***-****, Email ac8n7h@r.postjobfree.com,

PROFESSIONAL SUMMARY

Tigist has been working as a Program Specialist, Face to Face Fund Raiser, East Africa Regional SPM Coordinator, Executive Assistant, Senior Administrative Assistant and Executive Secretary. Besides, she has strong capacity on data entry and detail oriented. She has the skills and experience in Microsoft Excel, MS Word, Outlook as well as Customer Service worked with Health and Clinical Research Institute, Non-Government institution, Consulting Firm and the Embassy of Ethiopia in India, New Delhi.

RELEVANT EXPERIENCE

COVANCE, Washington Blvd, MD

Program Specialist 05/07/18 - 09/21/18

Handled incoming calls from patients/customers, and place outgoing calls to patients and healthcare partners

Documented calls in appropriate tracking system, handle/escalate calls per established guidelines and procedures

Conducted insurance research on behalf of patients to determine if they are eligible for their prescribed therapy

Worked with partner distribution partner distributors and pharmaceutical manufactures to request products per assigned program guidelines and track shipments.

DONOR WORX, SILVER SPRING, MD

Face to Face Fund-raiser 11/8/17- 12/1/2017

Adhered to all territory management policies and procedures as the they relate to fundraising activities

Responded to emails accordingly

Retailed campaigns door to door and street fund raising

Participated in learning, team building, brand building and fundraising activities as is required

Sent out acknowledgement letters to sustainable donors

ASSOCIATION OF MICROFINANCE NETWORK, Porto Novo, Benin 02/01/11- 11/15/2013

East Africa Regional Program Coordinator, for Uganda, Kenya and Ethiopia

Work closely with the Executive Director to coordinate programming (events and trainings)

Coordinated the three East African Countries of the operational and financial aspects of the program

Supported the Director and other staffs/team on the development of project proposals

Wrote quarter and annual narrative and financial reports to each donors as per the requirements

Reviews, evaluates, and assesses the soundness of project records and documentation.

Actively participated in the formulation of project financial forecasts.

Attended in industry meetings, workshops and any other events

ASSOC. OF ETHIOPIAN MICROFINANCE INSTITUTIONS, Ethiopia 09/15/2001 -01/25/2011

Executive Assistant

Wrote emails and other correspondence

Prepared key documents for signature, comments, decision, or action

Coordinated CEO’s travel, both domestically and internationally

Attended National Committee meetings;

Prepared agenda, drafting meeting minutes, and following up

Communicated proactively and effectively with functional counterparts in a collaborative manner

Conducted conference, workshop, meeting and other events

Supervise and monitor the office during the absence of the Executive Director

AFRICAN BUSINESS AND DEVELOPMENT CONSULTANTS, Ethiopia 03/12/1995 – 11/28/2000

Senior Administrative Assistant

Provide assistance to Executive team members as needed. This includes keeping calendars, completing timesheets, submitting expense reports, and maintaining correspondence files.

Coordinated and arranged travel for the Executive Director and other staffs

Organized and coordinated conferences and other related events

Monitored and track all mail deliveries

Prepared letters, memos, reports, and other documents using word processing, spreadsheet,

Handled incoming and outgoing mail, including date stamping and distributing incoming mail

Assisted and worked with the Research team/other teams as needed

Strong troubleshooting office tech and Microsoft office Suite, printers/scanners etc.

EMBASSY OF ETHIOPA, New Delhi, India 06/30/1993- 05/25/1994

Executive Secretary to the Ambassador

Maintain communications with other Embassies

Prepare and send agendas and any other supporting materials for Executive Committee, Steering Committee,

Maintain confidentiality, sensitive material and personnel

Receive, handle, screen, and transfer phone calls, greet departmental visitors

Perform clerical and administrative duties, Provide excellent customer service

Excellent verbal and written communication skills, analytical and problem solving

EDUCATION

Bachelor of Arts in Social Studies and Commerce, University of New-Delhi, India 1993

Software Technology and Systems Management Certification, NIIT, New-Delhi, India 1994

LANGUAGES AND SKILLS

French, Amharic and Tigrigna

Strong cross-cultural communication skills gained through professional experience in four continents

IT Skills: All Microsoft Suites; FOXPRO; UNIX; C++, Microsoft word, Excel, Power Point,, Outlook,Access Publisher Peachtree accounting software, etc.

Contact this candidate