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Administrative Assistant Office

Toronto, ON, Canada
March 04, 2019

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*** ***** ****** ***** ***** York, M2P 1T3 ON

Cell: 647-***-**** Email:



Diligent and attentive Administrative Assistant with more than 10 years of experience equipping organizations to achieve continued success through process improvements and effective strategies. Over 10 years of experience as a Professional Customer Care/Executive Secretary providing administrative support to staff and management

Bachelors of Law Degree along with extensive training and knowledge dealing with clients and other professionals completing various administrative duties, and supervising office systems

Project management experience leading and supporting office initiatives and responsible for providing orientation and training to new employees

Excellent interpersonal and communication skills both written and oral; ability to create and maintain strong professional relationships with clients and staff based on mutual respect and trust

Resourceful and confident team player with strong work ethic and high attention to detail, organization, prioritization and time management and problem-solving skills

Ability to easily adapt, show initiative and demonstrate leadership as required; ability to utilize active listening to resolve issues

Hardworking, reliable, punctual and organized; ability to maintain client confidentiality and sensitivity to personal information at all times

Able to make useful and strategic contributions and solutions to meet the goals and objectives of the organization within deadlines

A high degree of competency in MS Office suite, Words, Excel, as well as the ability to learn new software; proficient use of office software and equipment such as photocopiers, fax machines and multi-line phones; Internet and a wide range of social media platforms such as Twitter and Facebook


Administrative Assistant

Maplequest Group, Richmond Hill, Ontario March 2018 – Current

Provide ongoing administrative support to senior executives of five companies within the group of companies

Driving organizational success through the management of daily operations and special projects

Manage executive calendars, strategically coordinating meetings, appointments, events and travel arrangements

Composing and proofreading documents such as employment letters, correspondence, memos reports and emails, providing accurate, concise and error-free communication


CELL: 647-***-**** Email:

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Prepared a draft group Company Profile for the group

Picking up from the mail box, opening, sorting and distributing all incoming mails

Purchase and maintain office supply inventories while adhering to budgeting practices

Maintain and keep organized all files

Preparing vouchers, mailing out invoices and following up with clients to ensure aged invoices are paid

Greet and proactively assist visitors while determining the specific individual staff that should attend to the visitor/client


Pilgrim Feast Tabernacles Ministries, Richmond Hill July 2016 – Nov. 2016

Created various types of documents using Microsoft Word applications and Word Perfect; typed and proofread correspondence, designed forms and reviewed reports for accuracy

Assisted children, youth and families within Women Support Group by providing information related to community resources which they were able to access within the community

Provided an extensive range of administrative including answering all inquiries i.e. telephone, emails, and in person with respect to individual needs

Provided support to team members in keeping accurate inventory of office supplies and maintaining office equipment

Greeted various dignitaries from all levels of Ministry with a professional and business manner during on-site visits

Schedule appointments for clients and followed up to ensure appointments are kept

Filed and maintained a record of office information and client’s database with regular updates to ensure integrity of files


Pandora Insurance Brokers Lagos, Nigeria 2009 – 2015

Performed administrative, secretarial duties such as documenting, photocopying, faxing, mailing, and organizing filing systems

Ordered, stocked and distributed office supplies, made certain budget consideration were met to ensure financial regularity

Interacted with organizational staff, executives, clients, vendors and visitors on daily basis and informed them of the services provided and planned and organized events for them

Created, prepared and typed confidential correspondence, reports, and memos and processed incoming and outgoing mail, courier deliveries, packages, faxes/internal, correspondences, ensuring delivery to appropriate staff member

Maintained the office environment and ensured that it ran in a smooth, organized and efficient manner

Cataloged and labeled all data files and folders and operated various office equipment such as photocopiers and fax machine


Cell: 647-***-**** Email:

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MajorPort Marine and Shipping, Lagos, Nigeria 2003 - 2008

Coordinated inventory orders, supplies and tools for office functionality on a regular basis and ensured that supplies were always maintained and up to date

Organized, managed and maintained executive meetings and appointments using various computer software to create schedules

Coordinated the scheduling of conferences, events and distributed minutes of meetings to all staff

Organized travel arrangements which included air, ground transportation, hotel and cars reservation and travel expenses reports

Analyzed reports, emails and memos to ensure that there were no discrepancies and that important information was conveyed in a timely manner

Maintained calendars for 10 senior staff members, reminding them daily of appointments and following up to ensure all outcomes were recorded

Provided backup support to other departments and was recognized by the General Manager for demonstrating excellence in service and attitude


Project Management Competency Training completed

Business Analysis Competency Certificate

Topron Consulting Inc. Mississauga, Ontario

Corporate Secretary Diploma Certificate

Institute of Chartered Secretaries and Administrators, Lagos, Nigeria

Nigeria Law School Victoria Island, Lagos Nigeria (BL)

Bachelor of Law (LL.B – Business Law)

Bendel State University, Ekpoma Nigeria

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