MARVIN DELA ROCA MARANAN

** ******** **** ****

Winnipeg, Manitoba R2R2A8

E-mail: ac8n4k@r.postjobfree.com

Cell: (204) 899 - 7524

HIGHLIGHTS OF QUALIFCATIONS

Experienced Customer Service Representative

A gifted Customer Service Representative with solid experience in performing

of variety support duties which involve providing information, addressing customer complaints

More than two years experience

Sound knowledge of basic business arithmetic; techniques and methods of

using standard word processing, spreadsheet, database and other office

software and equipment

Uncommon ability to understand and carry out written and oral instructions;

perform detailed clerical work and maintain attention to detail despite frequent

interruptions

Learns new skills quickly

Good communication and interpersonal skills speaks English, and Tagalog

Prompt and responsible

Works well with others

Fork Lift Training, Can Operate Forklift

EMPLOYMENT HISTORY

Winpak

Operator Assistant/Back Up Operator/Slitting Department/ (MBVS) Multi Barrier Values Stream

100 Saulteaux Cresent 2015 - Present

Company Fork Lift Training, : Can operate forklift, ride-on forklift.

Upholsterer/Assembler/Mechanism Installer

Cushion Filler/Framer/Springer

Palliser Furniture

40 Furniture Park Winnipeg Manitoba

September 2010 - March 2015

Install, Adjust and repair power and regular mechanism to sofa, loveseat and chair correctly using the appropriate fixation

Health and Safety Representative

Passenger Assistant 2009 - 2010

RGB Gemini Maritime Service Inc Batangas City, Phillipines

Provided information to passengers regarding trip schedule

Directed passengers to different terminals to purchase tickets

Provided general information to clients and the public

Participated in customer service relations

Office Clerk 2003 - 2006

Batangas City Government Batangas, Phillipines

Keyed in, edited, proofread and finalized correspondence, reports

Responded to telephone, in person or electronic enquiries or forwarded to appropriate person

Provided general information to clients and the public

Encoded and revised documents

Updated files and records

Opened new files in alphabetical order

Transferred a lager volume of documents to other departments as required

Photocopied and collated documents for distribution

Organized files in alphabetical order

Kept inventory of records

Responsible for performing other duties as assigned

Craft Assistant 1997

Coco Chemical (cocochem) Bauan Batangas, Phillipines

Assembled containers and crates, recorded contents manually or with a machine packed goods to be shipped and affixed identifying information and shipping instructions

Cleaned work areas

Responsible for performing other duties as assigned

EDUCATION

Diploma in Computer and Electronics Technology 2000 - 2002

STI College Batangas, Batangas City, Philippines

Grade 12 High School Diploma 1994

Batangas City, Philippines

Contact this candidate