SHVETA SHARMA
***, ******* ***** ****, **, Calgary T3N 0K4
Cell: +1-403-***-**** / 403-***-**** * Email: ******.*********@*****.***
Well-organized, capable of prioritizing, detailed oriented, committed to accuracy, meticulous and service-oriented employee who has 16 years hands-on experience in preparing and compiling data also a quick learner and hard working employee who is always ready to participate in all the activities which can take a firm or organisation at its zenith.
Professional Experience
1.Peter Lougheed Centre: Practicum as a Unit Clerk: (Oct 2018 to Nov 2018)
Job responsibilities but are not limited to:
·Daily alpha census
·Daily detailed patients’ list
·Going through daily assignment
·Daily comfort rounds
·Paging and arranging porters
·Receiving & making calls
·Patients charting
·Following up with the patients needs
Reason for Leaving: Limited employment for practicum only.
2.Anand Retina Centre: Medical Office Assistant (July 2017 to April 2018)
Job responsibilities but are not limited to:
·Booking the patients’ appointments
·EMR and EHR management
·Scanning, sending and receiving the referrals
·Following the referrals
·Ordering the required drugs
·Receiving and following up calls
·Routine documentation
Reason for Leaving: Started college for Medical Office Assistant & Unit clerk diploma
3.Leon’s furniture, Victoria, BC: Customer Care Associate (Aug 2016 to April 2017)
Job responsibilities but are not limited to:
·Making daily day sheet
·Managing financial transactions
·Attending customers
·Preparing bills
·Arranging deliveries
·Promoting sales events
Reason for Leaving: Moved to Calgary, Alberta
4.Fortis Hospitals, India: Coordinator to Ortho director (May 2014 to Feb 2016)
Job responsibilities but are not limited to:
·Admissions and discharges
·Medical record maintenance
·Daily worksheet calendar
·Handling insurance cases
·Following up with Physio sessions
·Taking care of Ortho clinic
Reason for Leaving: Moved to Canada as a Permanent Resident
5.Hero DMC Heart Institute, India: Front Desk Coordinator: (Mar 2001 to May 2014)
Job responsibilities but are not limited to:
·Maintaining front area
·Arranging hospital events
·Issuing passes to visitors
·Making announcements of patients and their attendants
·Handling multiple patient enquiries simultaneously
ACADEMIC QUALIFICATION & CAREER ACCOMPLISHMENTS
o Diploma Unit Clerk & Medical Office Administrator from Evergreen College, Calgary, AB
o Master of Arts (English) from Panjab University, India
o Master of Arts (Hindi) from Panjab University, India
o 3 months on job Training of HR & ER at Hero DMC Heart Institute (HDHI), India
o Hands on experience of basic Computer applications like MS OFFICE & Microsoft Windows
o Awarded “Receptionist of the Year” in 2002 at Hero DMC Heart Institute (HDHI), India
o Awarded “Athlete of the Year” in 2009 at Annual Sports Meet (HDHI), India
o Received “Appreciation letter” in 2014 from the management on recommendation of Patient and their attendants.
o Proudly hosted the stage of Annual employees’ cultural function for 4 years in a row starting from 2009 onwards.
LANGUAGES KNOWN
English, Hindi, Punjabi
REFRENCES
Available on request
(Shveta Sharma)